Soma

Alex is amazing. Go when she is working. Walked in for a fitting when she is basically working alone. She walked us to a fitting room and shortly after fitted my cousin and I comfortably. Made us feel great, brought us options and was helpful. With Alex we didn't feel rushed or life an inconvenience.
The other two associates were not that friendly. But I'm am grateful Alex was there

My review is for the 7808-D Rea Road, Charlotte, NC store.There are not enough stars to show the exemplary customer service. Specifically, Angela and the manager. Due to a situation that is personal, Angela took the time to shop on the phone with me, discussing several items. Her patience and professionalism is commendable. With the manager's approval, the outfit was packaged in "Soma Style" and mailed from the store.
I have had great customer service at some very elite stores but this was by far an amazing and unforgettable experience of compassion and professionalism.
Thank you, Angela and management!

I recently was with a friend and she told me that I was wearing the wrong bra size. I was embarrassed by this so I wanted to go to a place that would help me get fitted. Kelly measured me and gave me a couple bras to try on. She told me the differences between the lines. This is an excellent place to go for a good bra. No pressure to buy anything either, although I ended up buying 2 and very happy with them. Kelly was very helpful and she even saved me 20% by signing up for an email.

Best customer service experience of my life!!!! I live out of town and came here to get a few new bras after weeks of back and neck pain. I've been wrongly sized in bras for years, and these women spent an hour making sure I tried on all different types of bras, sized me properly, and made sure that I was 100% happy with what I was getting! I HIGHLY recommend and will travel to go back to this location. Super great ladies with loads of patience and eager to help!

Took my very shy teen for a first time bra sizing by a professional. Kelly was amazing with her, made her feel comfortable, explained each step of the process and educated her on styles, fitting, pricing..she was just wonderful.

The days of great customer service are mostly gone but NOT at this Soma. Amazing sales associates who care and provide very personal service. Will be happy to go out of my way to come shop at this Soma and these associates.

My first time at Soma. My friend told me exactly the type of bra I needed for full support and non droopy breasts. The salesperson was very attentive and I purchased the bra I was referred to buy. I may only frequent the store during sales as the bra was a bit too pricey for me.

Went in to exchange something that I ordered online and the sales girl couldn’t have been nicer or more helpful. She made sure I got the sale price, had my new bras shipped to me, since the store didn’t carry them and I left with three other recommendations that were fabulous!

Very attentive sales staff. I have never had such good customer service. Nicole is wonderful and helped me find extra sizes and placed an order with free shipping after they didn't have a style I liked in store.

Alison was a great help in finding the perfect bra size. In addition, she was very pleasant and knowledgeable about the product. Absolutely outstanding service.

Always good experience in store. Selections in store slim due shipping but enough options to make it a worthwhile trip to the store..

The ladies were very nice and knowledgeable. I will definitely continue to shop here.

Pricey, but a must if you're busty! Excellent customer service. Bras on sale in all sizes.

This was my first time at Soma. Destiny worked with me and found exactly what I needed and wanted with lots of comfort. I will be going back anytime I need to.

Outstanding customer service. Great fitting and so patient with me to find the perfect fit @

If you need quality bras with personalized fitting this is the place. Small selection of clothing and nightwear.

Excellent service and selection. Great place to get fitted.

Always such good service, the people there are always willing to assist you! Kimberly was an amazing help

Love the store. Especially when there is a sale!

Great store and customer service