GameStop

With the climate of convenience stacked against Gamestop’s favor nowadays, walking into their storefront today (rare occurrence for me) brought a good reason why they deserve to survive & thrive. An employee pulled some strings to replace my Diablo IV & I felt genuinely taken care of. Top-tier customer service. Gamestop in Stonecrest @ Piper Glen on Rea Rd, best location in the world!

Adam and Jake are a dynamic duo! Took my 6 year old son in there with me today for some birthday goodies and they were helpful, engaging and awesome with my little man! One of the best customer service experiences I have ever had! This store is lucky to have them both!

funny and friendly staff! super helpful, even when i called in advance with a few questions !!

I visited this GameStop location after having a bad experience at Best Buy. I was greeted by Adam, who was incredibly helpful. Adam took the time to help me find the game that I needed. He also took a look at my account and helped me apply many coupons that ended up saving me a lot of money. He was very knowledgeable about the products, and informed me of many games, pop figurines, and other goodies to look out for in the future. While he was assisting me, Adam also helped two other guests simultaneously. He was like a wizard! It was a sight to behold. He was on top of everything and managed to assist three people at the same time all while maintaining a positive and friendly attitude. Adam deserves to be recognized for his hard work. He will be the reason why I will return to this location and do all of my purchases through him. Thank you again Adam!

Adam was absolutely awesome! I called to see if they had switch and Animal Crossing, which were in stock! He was comical yet professional and super knowledgeable about the switch as this was my first dive into next Gen Nintendo since the wii! He was even better in person and I could see it was just his personality and everyone that he interacted with. Please give this man a promotion he exceeds all expectations and totally deserves it! My guy!!!

Staff here is always friendly and knowledgeable! I don't get to game like I used to, but every time I come here they always know just what I'm looking for. I appreciate the willingness to help at every turn. They even called some other store to get some credits that were lurking out the wasteland for me! Will definitely be back!

This Store has The Best Staff of any Gamestop I regularly visit. These are the kind of people you want to interact with when your shopping for games, toys and collectables.

Love coming to this GameStop. They are very friendly and helpful. Alexander is great. I don’t remember the other two guys names but EVERYONE in the store is very helpful. Definitely recommend this location.

This location is good, staff is pretty chill and laid back,they usually fulfill all my gamestop needs and aren't trying to upsell me. However one time one the employees slipped the disc protection plan without saying anything on a $12 dollar game I bought ended up being $18. I'm not mad , but I'm sure they have to succumb to this because their corporate forces unrealistic goals like sell "X" amount of "X" or your store gets in some sort of trouble or something along those lines, I've worked retail elsewhere and know how it is.
Thanks for all your hard work guys.

I would recommend this store just because of the Manager and staff. I am sorry I don't recall your name(Manager) however you are the best. Love to shop at GameStop.

The lady there was extremely friendly and helpful even went out of her way to help solve my problems!

Had a good experience there today. I believe his name was Shawn (store leader), was very helpful and took care of an issue I had. Good customer care, which is rare for Gamestop. I'll be be coming back to this location for future purchases.

Store clerks are super friendly, engaging, and informative. As a bit of a gamer and nerd I love a friendly engaging interaction!

This GameStop is probably one of the best GameStop locations I have been to between NC and FL. I honestly can say that I drive out of my way to come to this store when there is a store closer to me and that if this store were to shut down or certain employees let go/leave that I would just go all digital and online.

This current employees at this location are very friendly and knowledgeable as well as they are willing to share their true opinions to stop me from purchasing games which i would not enjoy or are just plain old bad.

That said a lot of these 1-star reviews I am finding appear to be people mad about rare items, NES/SNES classics who want to believe they had more available than they did and claim to know people in the know but didn't invest time in waiting to get the item and instead showed up a likely hour or two, if that, before the store opened. The other half seem to be those who are mad about selling games to the store, to which I say "Please let me know of any store which gives a better amount of money for your used games ASIDE from selling on eBay or craigslist" because I always check GameStop and BestBuy and they're usually within 1-2$ of each other but of course there are rare occasions. So again please do not let these people deter you.

Really Cool Staff so very helpful to my son! Happy Holidays. Very knowledgeable staff friendly and great service. The staff seems to ❤ their job😃🏆

Friendly guy behind the counter. He was super helpful. I was in and out with my purchase in under 10 minutes.

Adam is a selfless worker he is super helpful and does a great job.

I am not a gamer, yet the staff took time to explain things to me patiently. Well trained and caring. Great service

They were so busy the week of black Friday, but their customer service and speed was very accommodating and I was able to get exactly what I came for.

This is my favorite Location. The staff is always friendly & helpful. I never have a bad experience here.