AT&T Store

We worked with Lilly today, she was amazing! We had several issues and after visiting another ATT store, speaking to 3 different reps on the phone none of them could help. Lilly was patient and committed to working it all out, and stayed working with us, gave us excellent service and accurate information until resolved. Thank you Lilly!

Derrick is a wonderful sales, person and tech support, He even made me smile. And I hardly ever smile much .He fixed what look like a hard problem to me. I believe He, would make a great manager In the future. Bless you Derrick!!! , and Thank you-Marcia..

I came to Union City. Carla helped me she was wonderful. She helped me with all my devices. I am so happy to have a person like her helping me.

Raheem was amazing! My situation was complicated but he took the time to find a solution. I’d gone to another AT&T store in the area and was completely disregarded. He was very patient and kind. Thank you again Raheem!

Visited this AT&T store to upgrade my iPhone. Raheem was very helpful with understanding my needs and recommending the phone that would be suitable for me, and explaining the differences in the options available. Unfortunately, the only color for the configuration he recommended was not available in the color of my choice, but he offered to hold this in my name just in case I had issues with ordering online. I ultimately ordered online. Thanks Raheem!

Esteban and Daysy were THE BEST!!! They helped me out with porting my numbers over and gave me amazing discounts on FIRSTNET! Not only that but they also gave me great offer by helping me sign up with fiber!! Def will be coming back!

Andrew provided exceptional service, courteous and friendly. 5 stars!

Raheem at Union City, CA branch was extremely patient and kind towards my situation. I was put on the ACP program and for some reason it didn't go through. This gentleman took his time to walk me through all the steps and Ensure that everything was handled and dealt with appropriately so that I can get the discounted Wi-Fi that I originally applied for. Very kind, easy to talk to, and I'm very grateful and appreciative of his service. Please come down and see him if you want excellent help!! ☆☆☆☆☆ - Neil

Esteban the store manager has brought our beliefs back to ATT. I went thur hell for over 25 hours. He was kind ,professional and solved our issue within minutes. Where the customer care ND all other departments couldn't. He is the most professional MANAGER I have ever worked with. Thank you from all members of the five lines Diaz family

Our visit is excellent with Stephanie, she make sure that she delivers the best service to meet our needs.

Outstanding customer service in resolving network service for upgraded phone and returning of traded in phone.

Jose was very professional and resolved my issue quickly.

Daysy A very helpful and knowledgeable
Would recommend to my friends and families

Thank you.

Shoutout to Laura R for helping me with upgrading two of my lines today. My experience with her today has been the best out of all of the times I’ve come into AT&T. She was very knowledgeable and I really appreciated how smooth everything went. If you ever come into this location, I highly recommend being helped by her!

The At&t employee that assisted me was very professional and efficient. I have traveled recently and experienced quite a few business employees. Kayla by far was the most kind and helpful person I worked with so far this month. Please let her know. Sincerely, Wayne Costello.

Raheem was great and very nice and patient, I give him a 10++++

We were helped by a staff member named Eric. We had multiple issues that needed to be addressed and Eric spent time addressing each issue, in a professional manner.

The person who attended me when I arrived at the store was quick and attentive to solve the payment issue, congratulations and continue like this always and thank you very much

Excellent & prompt service. I couldn't ask for better!!
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Customer service is super on point here. Just make sure you make an appointment. Bring your patience cause it can take a while.