AT&T Store

This store is great. Came in with issues on my phone they fixed it and got me a great deal on an ipad!

Great experience at the store yesterday I was flustered and frustrated when I went in as I had just lost my phone in the river and Daniel helped me get set up quick and easy and got me set up with everything I needed I had to come back to get help with some set up and Daniel and Zach were so helpful with getting me logged in to all my accounts again! I will definitely be back to this store. 10/10

I'm Very, Very Satisfied with My Purchase. Thanks

I have nothing, but positive things to say . Daniel, the rep was incredible!! I will most definitely be coming back to see Dan the man. He is very well trained!!!

Debra did a great job setting up my new phone for me. She had several other customers in the store and was very efficient in meeting all of our needs

Good store. The staff are nice and helpful. Even when I needed to lower my bill. They were not pushy to get me to keep it and helped so much. The upgrading one phone was a smooth process. Will return for an upgrade on others when ready.

I went to AT&T in Franklin, KY work with a young lady Tatyana Bibb. She was the most patient, understanding and loving worker. She was very patient and helpful. You’re fortunate to have such a wonderful employee.

Great customer service! I was immediately helped by Nick after dealing with poor customer service by phone call. He went above and beyond to call himself and get my issue taken care of and my money refunded. Not only that, but he took the time to go through my plan and see where I could cut out hidden fees and found ways for me to save money without losing anything from my plan. Ask for Nick and he will get you taken care of.

Just giving credit where credit is due! Excellent customer service right when I walked in the store, very quick & helpful staff. Highly recommended!

Wow - great service! Friendly atmosphere. Sheldon helped us pick out our new phone. This is the first time in my life that I have enjoyed cell phone shopping. Cheers on running a great store!!!!

The Mgr. of AT&T Franklin Ky.was extremely helpful in solving my problem with my phone. There was no waiting she was very thorough, fast professional as well as being very friendly. Deserves a raise.

I can not say enough good things about the AT&T store in Franklin KY. Mary Ann is one of the kindest, most patient and helpful persons that I have dealt with! If it has to do with wireless service go see this lady!

Guys get your phone quick before store close it's about to close soon it goes at the 6 so get your phone right now or if you only have one you don't need to get it but it's fine oh by the way are you involving a t and t I love it so much I looked at her phone I watch at about them too Willie Geist I love AT&T YouTube I love you I love you Elders of a t and t I love a TNT thank you to aT&T from aidyn

Clean store, staff assisted me quickly & resolved my phone issue on the visit. I really appreciate the excellent customer service and will come back whenever I need help with my AT&T account!

Great customer service yesterday and today find questions to answer if there’s nice and beautiful ladies but I get them a five star

Great manager. Took her time and got me everything I needed to have my service set up. 5 stars😃

Very helpful staff, very prompt and helpful! The manager goes above and beyond her duty to make sure customer satisfaction is reached!

Leo was very professional and thorough, he diagnosed the issue as being in the incoming lines and scheduled another tech to finish the repair today! Leo also repaired the incoming junction box damaged by a previous repair person.

Maryann did wonderful today and the customer service I receive there was a whole lot better than I receive from the store in bowling green I diffently will be returning there for all my future services

Loved the experience! They were all very nice an welcoming. I would recommend anyone to go to this store!!!!!