Kroger

This store is well ran, clean and organized, with lots of inventory. Convenient location, was able to get in and out.

Best customer service interactions I have had in a grocery store (or any store) since moving to Bloomington-Normal. STAFF is always smiling, always friendly, even when they dont have to be. 😊

Neidra is absolutely amazing!! She sets examples for her employees to smile and be friendly. I had the wonderful opportunity to meet her today and she saw me looking for something and immediately asked if I needed help and was going to even take me to the aisle. She's a great addition as the Team Leader, just exactly what the store needed is someone that gets right in and does what they ask of their employees! Love this Kroger, alot of savings on many items, especially meat. Update: Today the young man working at the self checkout was Trenton, absolutely a wonderful fit! He is so helpful and doesn't make you feel like you're a bother when you mess up either! It's so nice to see a young man working and being so helpful to customers. You should absolutely keep this young man and give him recognition!! There's only 1 I ever have an issue with and I realize he is disabled but he is so very rude to customers and tells you to get out of his way when he has plenty of room to walk, just not a nice person at all and when he sees your light he asks, why do you need help?? 🤷 I'm also disabled but I treat others the way I want to be treated, everyone is different I guess. No one wants to be yelled at and told rudely to get out of the way when you know it's coming and you're completely out of the way.

Clean, organized, and good prices. Sometimes it seems like they’re lacking staff, which means it can be hard getting help if you have questions.

Really great help at the check out👍👍

I am a new resident on the west side of Bloomington. I shop here regularly now and I just want to say Ashley is a wonderful employee. She is very helpful and is always knowledgeable about certain products. Tom is always very helpful and pleasant! He keeps a smile on his face even when faced with adversity. Christina (manager) is one of the hardest working managers I've ever seen. She is also very pleasant and loves her position. Although this store lacks a lot of products I am used to shopping for at other locations, the employees make up for my shopping experience!

Employees always, usually can I get everything there sometimes they're out of my pop....

Great friendly and helpful staff

Tonight I had one of the most amazing experiences at the North Main location with an associate named “Ashley” she had great customer service skills offering the help with Setting Up Kroger Pay and other pointers on finding food and materials definitively stop by for all your food needs ‼😬 if I could tip I would have

It's close to my apartment, so I shop here a lot. They have great deals on everything from time to time and the produce tastes good.
Usually it's not too crowded. And hand sanitizers are priced adequately
They also have a Korean soda Milkis here! And my favourite coconut milk drink :3

Had to pick up a Western Union transfer at service desk. The customer service attendant Reuben, was very professional, efficient and friendly. He got my info and quickly processed my transaction with such a pleasant attitude. I will definitely be visiting that location again.

Unlike the false and phony pretenses of some other stores I will not name, you can be rest assured that you'll be greeted with a helpful smile in every aisle here.

Went in today because they had a great sale on Saturday for detergent. But they was out of stock same day. I got an email stating that they were extending the sale because they ran out so quickly. They personally didn't know about the extension. But after I showed them my email they made sure that I was giving my discounts. Great customer service you guys!! No fuss!

IF YOU'RE A CUSTOMER THIS STORE IS FOR YOU! You will be treated by management with the upmost royalty because as we all know, customers matter most. They do not enforce a mask mandate for fear of upsetting their customers (how nice!!!) And I can always see how they treat their employees like canon fodder, whose only purpose is to serve and be happy about it. THANK YOU KROGER for drilling into your workers finally that they do not matter, their feelings do not matter, all that matters is making the customer happy and giving the store a good reputation so that management doesnt look bad. Will definitely be back to harass soon

I left my wallet at the cashier today with more money than I should carry. Went back. Everything in my wallet. I thanked everyone but feel I should do more. They saved me, when I'm the one that messed up. Thank you KROGER HONEST EMPLOYEES!!

Easy to find what i was looking for. Older store but very clean & well kempt. Each employee stocking shelves and coolers and up front turned, smiled and said "How are you today?" So polite! Great job Kroger!

Super convenient for a quick run to the store for milk or bread. Always has good deals, especially if you use their app to load coupons to your Kroger card. Staff's always friendly and helpful, the produce is good (albeit somewhat limited compared to bigger stores), and the shelves are usually well-stocked. It's as close as you can get to a true neighborhood grocery store here in BloNo at least.

I had a great experience with one of the baggers yesterday. Omg I wish I could remember his name because he deserves all the credit here. He is a gentleman with a developmental disability & is so friendly & Happy. Anyway we were talking as he was bagging. He said " ya know, some people are rude & don't have patience" I responded positively. He then said " Ya know I like you & want to help you out with your groceries" This was in the rain & wind. I said no it's ok he should take a break from the rain & high winds but he insisted. He happily unloaded my groceries into my trunk. It was this small act of kindness that made my day & melted my heart. He's a very good worker. God bless him. ❤

Thank you, Anthony! Such a great employee. He was so friendly and helpful throughout our whole time at Kroger tonight and to top it off, he ran out an item we had left inside! Awesome customer service.

Krogers on main street has excellent customer service 🙂 the employees go out of their way to take care of you, making you feel like your a valuable customer. Its something you just dont to much see these days. I dont live near this location but I drive out of my way to shop here. Thank you for all you do.