BJ's Wholesale Club

My experience at this location has always been positive. I enjoy shopping at this location and couple weeks ago was no different. I stopped in for groceries and the tire shop, while I was at the tire shop it was very busy. Patrick (tire shop) was alone handling a long line of customers and trying to work on the cars in the shop. The customer service I received from him I haven't gotten that service in other places lately. He was more than willing to help me and paused working on other cars while he assisted me with adding air to my tires and lookup tires for my car.

The service was top-tier it is absolutely exceptional the service I received from Carlos and Darren(not sure of spelling ) was outstanding. They went above and beyond to do the impossible. As a customer of bjs for several years this moment just solidified my loyalty to this company. I hope they get raises a bonus paid vacation something they are amazing all the staff is but my experience with this gentleman was truly delightful. Thank you for your commitment to serve.I’m am a truly happy customer I was able to get the freezer I’ve been wanting which was over $400 plus everywhere else I looked I’m so grateful for the professionalism and willingness to go above and beyond.

I am not one to usually leave reviews but I have to share my experience I had today. I went to BJ’s to pick up some meat platters that we ordered for our daughter’s birthday party. When I got there the lady at the deli department handed me one meat platter when I ordered 3. Obviously being frustrated I asked to speak with the manager. She did not have the manager come back to the deli department instead she started making the two missing platters (kindly rudely). I called the store and asked for the manager. The manager Sol got on the phone and I told him I would like to speak to him. He came right back to the deli department and after a brief conversation Sol really jumped in and took charge and started even making the platters himself. Hands down I can not even compliment enough on Sol’s management skills to do right by the customer. What was a bad situation. Sol very quickly jumped in and calmed the situation down and took care of the customer. BJ’s you are lucky to have a manager like this. His service today saved a customer!! Thank you again Sol

Great prices products n able to save by buying in bulk.has gas station n a propane filling station as well as a tire shop located on the side of the building. Plenty of parking there as well so there's no need to worry about the parking situation.

We do all our bulk grocery shopping at BJ's for our family of 7. We love the order online and pick up later service and now the coupons you can load on your card. No more cutting it coupons! Great place to shop.

Tire center, Jake is knowledgeable and owns a GMC truck as do my son and I.
Bought 4 Goodyear 275 70 R18 kevlars with a $130 coupon.
These will go on my brand new Vision 18x9.5 rims.

Also scheduled an optical appointment inside.

Sean Dennison AT&T. Excellent customer service. Explained everything and no hidden scams. Super friendly and definitely recommend!

I love buying most of my stuff from them instead of the grocery stores. It's one stop shopping for most of my family's needs. Gas is also a great price with their credit card.

Got a $120, 3 piece storage ottoman set on sale today for $40. Been looking for one for storage. Now I have a whole set for a great price.

I love BJ'S! I can use store coupons AND manufacturers coupons. I love the variety of different things offered. The clothing and shoes are a pretty good deal. The deli is always busy, and LOL cheese is the cheapest you will find.

I like going to this store. I visit here on Tuesdays and it's not so crowded then. The self checkout is pretty decent and is something goes wrong, unless its crowded, the staff is there in a jiffy to help..

The app makes it a snap to shop

Been a member for 10 years good selection of what your looking for.they have excellent beef,chicken,fish& pork.

My favorite BJ's store of the all
Very nice people over there doing there best to help
They just need to bring back the food place

Very friendly employees and helpful. Clean nice store.

Best of all the clubs

Great place to stock up! Store clean & organized

I love the deli price's n the friendly people an the beautiful staffs love to interact with all this beautiful people love it love the southington location

Never crowded always has what we need.

They have a much larger selection of organic food than Costco. I can get complete shopping done