Walgreens

Today I had a horrible experience with the pharmacy. My plan was to logon and give an extremely harsh review, infact I got the name of the pharmacist I was angry with and planned to file a complaint with the board. I just came out of dental surgery and was extremely disappointed and upset how I was treated by pharmacy staff, not to mention I was in extreme physical pain and my script call in from the doctor was no where to be found. After becoming loudly upset I entered the store and asked (crying in pain) to speak with a “store” manager. Store staff was amazing & apologized quickly and instantly got me to speak with today’s store manager. I must admit that I am a hard & difficult customer to deal with when I am upset…that being said I’m beyond impressed to change my review to an awesome one. Not only did the manager check on everything I said, she personally checked me out and again apologized and sympathized with me after fully letting me explain myself and the situation. I can’t leave any type of negative review bc I am beyond impressed and appreciative of her. Walgreen…you got a keeper. I appreciated that this store manager actually took the time to care, and because of that I will continue to use this Walgreens. Thank you for putting people in charge that actually care. Today it made a world of difference

Coming from a different pharmacy I used to use, to this one has been a great change. I now can get my medication at any point in the day and not worry that I will have to wait in long lines. This Walgreens never has a long line in store or in the pharmacy drive up. Staff is always offering assistance. Not to mention this staff is very friendly and greets me every time I walk into the store.

Great customer service at the photography department. The lady working there this morning 1/6/19 helped make an order right. The pictures had come out cut in an odd way. She took the time to reprint them, and manually cut them herself to make them right. This was above and beyond as there were about 40 images to cut. Excellent customer service that’s so hard to find now. I really was impressed! I hope Walgreens will recognize her for this.

For everyone complaining about this location and slow service -- you are barkin' up the wrong friggin' tree. You should be complaining to Walgreen's Corporate about getting another store that can service the Merton area!!

I just moved here from the middle of downtown Milwaukee and I have NEVER seen that many people waiting to pick up medications as I just witnessed at the Merton Ave location. There were 9 people in front of me inside and a line outside of at least 6 cars deep. They were fully staffed and moving as fast as possible. What can you really expect when this is the only Walgreen's within 20 minutes no matter which direction you go?!

Corporate needs to figure out a solution ASAP. The pharmacist and the staff are not at fault here...

I love this pharmacy!! Agatha is super friendly and always has a smile on her face. I can’t wait to come back!

Claire was very chivalrous when guiding me to where the cotton swaps were. She even did a check up to make sure I had everything I needed. Very respectful. The experience was pleasant, and I do believe I'll return! :)

Pharmacist Judy was extremely helpful and helped me get my medication concerns answered and fixed super quickly! Very kind at pick up as well!

Employees and management have always been very friendly and helpful every time I've been to this store.

Fantastic service from Henry...great guy! Very handsome!

Great staff. Very friendly and helpful. Great prices!

This store is great!

Pharmacists are friendly and fill prescriptions very quickly, on average it takes 10 minutes to bring in a prescription and wait for them to fill it....they are constantly super busy, so that's really impressive...... Other than that, all walgreens have the slowest cash registers ever..... Makes me wonder if that's intentional, because they put lots of candy and snacks right there.....

The pharmacy here is ALWAYS busy, so whether utilizing the drive thru or in-store counter, expect a wait.

A very typical Walgreens location. I would venture to say that the customer service here is nice.

I stop in for a variety of convenience shopping, but a lot of times I will run in for cigarettes, since Walgreens is usually cheapest. More than once I have been treated like a burden at checkout even when no one else is in the store.
The women from cosmetics covering breaks up front are usually the ones who do this, but sometimes the usual cashiers too. I have worked at Walgreens for 10 years, I know the game, so I usually go out of my way to be kind to the floor staff. To be treated rudely in return is a bit of a shock.

Could be better staff not as friendly as could be. Prices are not that good. The store is clean, but lots of trash outside. Have seen many fender benders/close call car crunches in this dangerous parking lot. Overall I gave it a 3 star, but probably should have been a 2 star rating.

Pharmacy is literally the slowest ever. The people there avoid interaction.