T-Mobile Authorized Retailer

Very professional staff and great promotions my favorite store to go to when upgrading

Ciarra was great👍 , she help me today I came in with a broken useless phone and came out with a brand new one and all my settings were back like the old phone. She is amazing 👏

Janelle was very helpful the store was very busy yet they managed to take care of people in a timely manner would definitely refer people to the store

I have been a long time t-mobile customer but after moving to spring hill, a friend suggested that i switch to ATT for better service. Well, that was a truly awful experience and within 2 weeks i stopped at this store and encountered two of the most genuine, honest salespeople i have ever met. Nick C and his store manager James K were awesome. They helped me easily transfer my service back to t-mobile, transfer my important things to my new phone and were just all around great guys to do business with. There was never any pressure to up-sell me and they both really listened to what i said and got me back on track with t-mobile which i never should have left to begin with. Now, we all know that cell service in this part of the state sucks in general, but i have more bars and fewer dropped calls since i switched back. They can even look up your address to see if you are close to a tower and if not, they offer a free cell booster. These guys are great. Don't hesitate. Plus their all in one plans leave no surprise when your bill comes. Sometimes, cheaper isn't always better. Thank you Nick and James for your outstanding customer service.

An associate named Hayley was great!!! She was very helpful and I was able to get my connection issues fixed. It was a pleasant experience.

Jessica and Nick were amazing and the store manager was pretty awesome as well. Went on customer appreciation day, was offered food and drink while I was getting my upgrade. Upgraded my phone after 4 years, Nick and Jessica too their time with me, helped me pick out a phone and accessories to go with it.

So helpful! A young nice man named Billy helped me buy my first pair of “AirPods”!😄 and a cute violet haired girl answered every single question and couldn’t have been more patient with my dinosaur minded self about my new phone plan. 10/10 best phone store in Florida !!

My absolute favorite store. Friendly, clean, helpful environment. The staff is one a kind. Always willing to help. The manager Rob goes above and beyond to make sure you that you get everything you need at a great price! Definitely will be referring all of my friends and family to come to this store.

Great experience received the sync up and drive . Nick and brian is awesome and very knowledgeable. Love that the sync up and drive diagnose your cars also. Saves you money when needing repairs because you know exactly whats wrong with your vehicle.

I’ve had NOTHING but excellent service at this location. Rob the manager has gone to extreme lengths to keep me and my family happy. The reps there know what they’re taking about and I wouldn’t trust my T-Mobile account with any other store in spring hill !

The Staff at this T Mobile store are awesome, super friendly and eager to help. Rob who is the Mgr has been amazing in helping a Senior like me, set up her new phone and answer all of my concerns.

This store is awesome !!! Recently switched to Tmobile from sprint and wasn't switched over properly at a different location. Tried to resolve the issue on my own with the customer service hotline with no such luck. It wasn't until I walked Into this location and was greeted immediately by Shadalia and her co workers Robert and James that I finally felt like I might get some answers ! Together as a team they were able to get Shadalia on the phone and get the solution I needed!! I would highly recommend this location they are very knowledgeable, welcoming and patient which is a huge relief when dealing with the frustrations of cell phones!!! Thank you!!!

Owen is absolutely amazing with customer service! He switched me from Sprint and solves out every problem there is and the staff is nice and friendly and makes you feel welcomed , very grateful I came here :) !!

Nick and Manny are awesome! They got me set up in a new phone after my old one broke. I left completely set up to uae it. They knew their stuff! I recommend this T-Mobile location!

Great feeling walking in the store, the people were very helpful and friendly. Never made me feel rushed on purchasing product or forcing phones and answer all my questions. I recommend this store and carrier.......Thank you to you and your team.

I recently switched to T-Mobile and Ashley made the process so easy! She was very knowledgeable and friendly and answered all the questions I had.

My favorite T- Mobile store! These guys are beyond helpful and friendly. Manny, Owen and overall all the guys there are awesome at their jobs and very pleasant.

Switched from AT&T and the staff made this process smoothe and pleasant . Love my service with T-Mobile it’s not only a better price I’m also getting quality service . Thank you

I LOVE GOING TO THIS T MOBILE STORE AND I DON'T MINE TRAVELING TO SPRINGHILL FROM BROOKSVILLE ITS WORTH THE TRIP SHAYNETTE AND MANNY ARE ALSOME THEY ALWAYS MAKE YOU FEEL VERY WELCOME AND THE STORE IS ALWAYS CLEAN AND THEY ALWAYS TAKE GREAT CARE OF ALL US CUSTOMERS THAT ENTER THE STORE SO I WOULD LIKE TO SAY KEEP UP THE ALSOME JOB

Billy was so helpful and brilliant
Aaron was so understanding and helful
Best T-Mobile store I have ever been to.