Duluth Trading Company

Great products, great selection, great customer service. Anyone complaining that the friendly service made them feel like they were suspected of stealing should be disregarded. They treat everybody like that.... They are truly helpful and trying to make your experience a good one. Quit being so paranoid.
I had been wanting to go for a while and finally went. Ended up going 2 days in a row because I liked it so much. Cool store.

I have been a customer of Duluth Trading for years now. This Orland Park store is new construction and beautiful. The staff here is beyond friendly and helpful. The products are top notch and built to last forever. I can attest to the seven year socks that they actually do last that long! You are sure to find something for everybody and anybody, including yourself.

A lot of nice EXPENSIVE stuff, but their ultimate firehose work pants are great. I went to purchase the knee inserts and they've gone up in price also, but then again, what hasn't? Thank you Biden!

Outstanding customer service from Betty. She helped me find what I needed in the size I needed.

I initially came in looking for Merrill shoes for standing or hiking. I have never been to Duluth Trading Co but I thought I would check it out. As soon as I walked in, an employee helped me to the shoe area. He showed me something he recommended which I surprisingly liked, however, there was very little to choose from because I needed a wide. He was able to show me some men’s in wide but I was unable to decide because by 4 year old kept asking me question after question. The employee, who we know now as Chris, was able to distract my 4 YO so that I could decide what I wanted.
In the end, I did not get the shoes because of the tiny selection of wide shoes. However, Chris did an absolutely amazing job showing all that DTC had to offer. If I owned a business, I would try to steal him as a customer service rep, at the least! He was extremely helpful, polite, and professional.
The store was very clean. The other associate on the floor was also very nice and pleasant.
If I need anything from this store, I will ask for Chris next time.

Great staff! Brought my senior parents in to shop for a quality coat for winter. Mercedes and her staff treated them so kindly and made sure they were happy with their purchases. Great people to do business with!

Great store. Great employee's. Kinda pricey but we can thank Brandon for that

I had only seen ads on television but never went into a Duluth store since there aren’t any in Arizona. Yesterday was my first time in a store and it was the one located in Orland Park. Randi was wonderful! She suggested clothing in my size and was very patient with me. I purchased several items and am very pleased with the service and quality of the clothing. Randi deserves recognition by her supervisors. She went above and beyond!

Exchanged a purchase and bought extra pants and shirts the older gentleman that helped me was quick and made everything a swift trip in and out! Will definitely be back again! All the staff was extremely friendly and helpful with everything I was looking for!

I'm a blue collar dude. This place has been my go-to for work clothing since you could only buy the clothing online. My experience with the jeans mainly is they can take a beating. Everything is reasonably priced considering they last me a while which is really good in comparison to other brands and I beat the hell out of them. Customer service is always top-notch and it makes me feel good knowing that there are quality stores like this built around the American worker. I would highly recommend the clothing or at least come and have a look if you're in the market. My latest experience was in the Orland Park store and I just want to say thank you. Good job!

Went to shop today 4/16/22 since I haven’t had “me time” in ages. It’s been a rough few weeks and my brain was mush, Diana was the absolute best! She helped me with everything and went above and beyond the service I get at other stores. She was personable, gave opinions, and put up with all my questions to avoid having to try clothes on. To the managers I’ve met at the Orland location (Mercedes and Jon) make sure Diana gets the recognition she deserves for being the rockstar she is and providing the best customer service I’ve seen in forever!

My wife and I have been here several times. We are always greeted by friendly employees and asked if we need help with anything. We’ve been really happy with everything we’ve gotten, and always get compliments on the clothes from there. Everyone there is super helpful with finding things and solving any problems at checkout. You never have to look for someone to help you. They always look out for if you seem lost. Every-time we come it is fun and a great experience. We definitely recommend going in person and checking this place out.

The costumer service was amazing and very welcoming. They have great and made to last clothes. I can't say enough good stuff about the bucknaked boxers except buy them. I bought there flannels and they feel great, I would recommend buying one size under what you normally buy.

Pleasant visit every time. Always warmly greeted at the door by staff and advised on current promotions. Selection is good, and the quality of clothing is top-notch.

Mercedes really went the extra mile for me today. I was interested in a skirt that they didn’t have in my size. She checked online and then other stores. She personally called another location and set up for them to ship it to me. Thank you so much!!

Great products 👍 and the staff were extremely helpful and in a good mood. Like they wanted to be there.

Great customer service and really nice people who work there.

Been there twice now. Both times :
- Customer service is on point!
- Wouldn’t change a thing.
- Sales associates are wonderful!
- Check-out guy (Brandon?) goes the extra mile. Cant say enough! I’ll definitely be back and will let everyone I know what great experiences I’ve had.

Great store. Excellent prices. Very helpful staff. Lots of great items IN STOCK!!! Definitely coming back for Chris shopping!

Very helpful staff. Quality clothes.