CVS

they’re super helpful at the pharmacy and always really nice. grateful to have them right down the street.

Colleen was very helpful and took all her time to search for my product and do the best customer service to me and my 2 and half year old daughter giving her cute stickers she was super happy today .keep the good job thanks

Went there and was assisted by a very short and beautiful cashier. She was amazing on her product knowledge, and her will willingness to help.

Great staff!! Very helpful!!

Best 👍

It's the holiday season so they were super busy and as usual understaffed My one complaint is this one older lady that has taken it upon herself to be the anti-theft employee it wouldn't be so bad if she didn't just pick randoms out and treat them like she already knew that they were stealing! I understand it's the holidays and I also understand that theft is a bigger problem that most of us actually acknowledge but to treat people as though they are criminals before they've even done anything wrong is completely out of pocket she wouldn't like it if she was treated that way I'm a firm believer of you should treat others the way you would like to be treated.

It’s okay of a store! The prices are expensive!

The pharmacy is very unorganized, always a line and customer service lacks greatly on the phone. I recently received a phone call about auto refill for my prescription and I declined, the caller told me it would not be activated but I will be asked again when the time comes for refill. Today I got a notification that my prescription was ready ... that I did not order ...and on the phone they proceeded to tell me that auto fill wasn’t on and I HAD to have called it in. Did not say oh our mistake nor worries we will take care of this for you, just you must have called it in. I Chose this pharmacy due to distance from my home but I will not be returning for any future pharmacy services.

Cvs is consistently the worst pharmacy EVER dealt with. You can never get anyone on the phone. I have had numerous occasions where I’ve been on hold for 45min + only to be hung up on. The staff are completely incompetent from the cashier to the actual pharmacist. At one point the pharmacist gave me the wrong RX and I brought it up to the pharmacist after having tried calling several times and she basically asked me what I wanted her to do about it! I can only imagine how many patients they could have harmed or worse due to their incompetence and negligence. If your insurance allows (even if it doesn’t it’s worth the cost to get good safe care) find ANY other pharmacy to handle your important prescriptions!

I went to this location on 02/16/2022 due to a desperate need of a sewing kit, everything seemingly went smoothly but when looking at my bank account I was charged $53.55 most of which were for items not purchased. During my call with customer support the Store Manager was contacted who pulled the security video of the Self Checkout and said "You were the only one who used this register, were there with someone else and were charged correctly" (I was alone), this case got elevated to the DL who has yet to contact me almost 2 weeks out.

I recently heard of a family friend's experience here, and I felt compelled to share. The pharmacy mislabeled my friend's prescription (wrong label on the the wrong pill bottle), and it truly could have been a lethal mistake. Fortunately my friend taking the pills had been doing so for such a long time that he immediately recognized the mistake. When he called to kindly let the pharmacy know, they were super nonchalant about it, and didn't seem to really care that there was an issue (let alone a potentially lethal one) at all.
If you want to ensure you're getting the correct prescription from a pharmacist and tech who actually care, I wouldn't recommend this pharmacy.

CVS Westgate has to be the most incompetent pharmacy around. 24 hours for a refill medication when I called to inquire on the delay I was told they are “backed up” transferred script to the forest ave location and it was ready in 15 minutes. This location needs to be closed! I have had horrible customer service, long lines and pharmacy delays.

Would give them a 0 if I could 1 star would implicate I got some sort of service but it would appear there phones are only for show.