Great Lakes Ace

This place is staffed with some of the nicest and most professional people I have ever encountered. The younger employees may lack in technical knowledge but more than make up for it with their politeness and willingness to assist. I have not had one bad experience in my multiple visits there. It is now my go-to over the big box store.

This place has much of what you'd find at the box stores but it's got that hardware store charm. Very helpful staff. I suggest you try these guys before going to the big boys.

Great service provided. Item sought was in stock. Lots of free parking onsite. Fair pricing, too.

Helpful staff and great selection. I'd much rather go here than home Depot.

Store was very nice with incredible items. I was greeted on the way in by Kendra and Mike got me what I needed very quickly and Etthan was very helpful and respectful at the cash register. I was amazed how I haven't found this store earlier.

Very nice Ace Hardware. I am so glad that they have a hardware store right near me. The staff is friendly and helpful and answers questions with ease. It is very clean, it is good sized hardware store. It has ample parking. It is also close to a pharmacy as well as a grocery store. It saves me time, going to the big box stores.

I always like to support our local small businesses. Ace is a nice stop for most of your needs. Instead of walking around home depot for 20 mins looking for someone to help you they have staff asking to help you.

This new ACE Hardware has helpful staff and extensive selection. It has the same vibe as the one two miles to the west, but conveniently located for those in Rochester and to the east. Both are part of the Great Lakes group, so take your pick.

Great staff, very helpful. Beats the big box stores every time.

Scott was incredibly helpful assisting me with a plumbing issue and proposed several alternative solutions. Glad I came here and I’ll be a repeat customer.

Can’t say enough good things about this Ace. Employees go out of their way to help. Especially the assistant manager Mike. Only hardware store I will be shopping at from now on.

The Rochester Hills store is excellent. Good service with helpful employees. I like the sales.

Friendly and SUPER well organized. Much better than Home Depot.

This is not my corner, Ace, but I really like this one too. It's expanded and bigger than most of the Ace hardwares I have been to.

Excellent help and wonderful staff! So glad to have an ACE just a couple miles from the house once again!

I was in there about a month ago. The staff was very friendly & helpful. Particularly Kendra.

Quickly found what I needed. Reasonably priced. Helpful and pleasant staff.

Beautiful new store same Ace service!

In and out, great for quick trips!

Just came for batteries