Verizon

Awesome, little stressful but was not the fault of the clerk helping me. Max went over and beyond to work thru the trouble we had accessing my account so I could get a new phone. Max was very professional, patient and the end product was a happy customer with a new phone. During the stressful time of working on my tangled up account he did help 3 other customers. Thanks Max for working so hard and getting help from your manager when you needed to ( who was awesome too).
Debbie

Ethan was great. We spent way more time at the store than we wanted (at no fault of his) and he was helpful, kind and engaging throughout our time there.

Very professional and excellent to work with. Exceeded my expectations

Hannah was so nice and patient. Thank you for helping me get my new phone and everything! ✨🫧🦋

Lee the manager of this Verizon was very helpful to us . He was so interested in making us feel good about when purchasing new phones and very helpful in setting them up. He is very pleasant to be with also so very helpful and informative . He definitely is a people person. You need to keep him he’s very good at his job. I will definitely be telling my friends when they want to get a new phone to be sure to go to the Verizon that I went to and ask for Lee the manager. My husband and I are very happy with our phones . I will definitely be sending people to Lees Verizon store in Delaware.❤❤❤😊👍

Great customer service. Nimo helped with my phone issues, but also helped me into a new phone, as mine had major issues. Will definitely be our new go to store!

I got a new phone from the other Verizon store in Delaware Ohio, they give me the phone and told me good luck. Told me I had to go on YouTube and set the phone up myself. I'm not a very techy person. After hours of frustration pain and grief. I called the store back and it was absolutely impossible to talk to somebody. So I went to the Verizon store off of houk road, here in Delaware. The gentleman working there his name was Lee, he was absolutely incredible to work with, took the time and set my phone up exactly how it should have been. Make sure everything was working just like it was supposed to. This gentleman was absolutely amazing it is a prime example of what customer service is supposed to be

Excellent customer service . Purchased My last phone at this location , last spring & they were extremely helpful ( Jared & another young man) . Yesterday my phone fell out of my sweat jacket pocket & into a bath tub of water. Fortunately no damage ! grabbed it immediately & headed to the store . Kayleigh was there yesterday & again found her extremely helpful . I give this store a 5 star !

Lee is excellent at what he does. Truly customer-focused and took time to help with ensuring data transfer and the switching experience went well for me. Would recommend to anyone whenever possible. Thanks Lee!

Don't know why I never went before but that will always be my first stop for any wireless needs. Courtney was amazing and answered all our questions. Even when I messed up resetting my phone, he was not annoyed ( or didn't act like it)! Much more friendly and helpful than the Verizon store on 36/37. 11/10 definitely recommend!!

I went in to upgrade my phone and had a great experience! The manager was patient and made sure my phone was set up and that everything transferred from my old phone prior to leaving the store. He also helped make sure my phone was protected, as I was leaving without a case. He was super friendly and patient. All-around great customer service!

To be honest, I was not too excited to have to go into a Verizon store due to multiple unpleasant experiences with the one on 36/37. I even joked with my fiance walking in how much I was looking forward to it! Once we walked in we were instantly greeted by James and his very professional and kind customer service blew me away. James was very helpful and led us in the right direction. Thank goodness we have a Verizon store on this side of town with awesome customer service! Thank you James!!

Had a very pleasant experience at the GoWireless Verizon Store at 813 N Houk Rd, Delaware, OH! I ended up at the Houk Rd. store on Black Friday 2018, after leaving the Verizon Store on 36/37 feeling fed-up and frustrated. WHAT A HUGE DIFFERENCE IT MAKES TO BE GREETED WITH A FRIENDLY SMILE AND TO BE TREATED KINDLY! I hadn’t purchased a new phone for over six years and Kailey was so helpful in guiding me through all the decisions in finding the perfect phone and accessories for me. She went above and beyond to make sure I would walk out of her store with the knowledge I needed to make a smooth transition with my new phone. And of course reminded me that if I had any questions or problems to not hesitate to come back and she would help me. This is a great store with knowledgeable and friendly staff and I HIGHLY RECOMMEND them for providing outstanding customer service! THANK YOU KAILEY AND ALL!!

I was struggling with an Internet provider change. Josh hooked me right up. He actually got me phone service, unlimited house wifi, and a Disney plus subscription for less than I was paying before coming there. Josh was so super helpful !! Thanks so much

I could not be happier with the customer service at this store. James went to great lengths on a phone call with a Verizon rep to get my phone number switched back to Verizon from Visible and to set up my new account. In addition, Travis was extremely helpful with other aspects of the transaction.

This store has great customer service!! Dallas the store manager helped me save over $150 on my bill monthly!! Was going to switch to AT&T but Dallas cut my bill way down to help me stay on Verizon!! I won't go to any other store than this one and be dealing with Dallas! He really cares about his customers and making sure that they get the most for your money!

I just went into the Verizon store by Kroger in Houk Rd and meet the nicest salesman, Nick helped me with my son’s phone. Helped me find the greatest deals and accessories with warranties. The salesmen Nick and Johnathan were so patient and knowledgeable. And everyone who knows me knows I absolutely loathe going into Verizon stores especially the one by Meijer don’t go to that one they never know what they’re doing! Go see Nick and Johnathan on Houk Rd!

Dallas seems like the guy to deal with based on the reviews, so we went and saw him and he really hooked us up with a great deal and saved us $361.09 at the time of sale!!

Awesome Store Manager, he definitely knows what he's doing!!

Never leave Delaware please! Verizon guy for life!!

Lee was so helpful and had such a good attitude! He really went out of his way to make the whole experience run smoothly!

Lee did a great job and was very helpful with my phone issue. Excellent customer service!