O'Reilly Auto Parts

01/29
The low beam on the driver's side of my 2012 Prius burned out whilst driving on a very dim rural road in West Haven, Utah. I phoned the O'Reilly's location in Syracuse, UT to see which type of the vehicle in question required and what price their stock was listed for. The employee who answered, Gage, went above and beyond in covering all my novice questions.
When I arrived, I quickly procured the part and even was granted a price match. In addition, the assistant manager, Crista, came out and literally popped the light in without hesitation. As a side note, these two were incredibly personable and -as aforementioned - knowledgeable. I just want to thank the both of them for assisting me this evening. The transaction was a fantastic experience and I'm very grateful. These two, Gage and Crista, are invaluable assets to O'Reilly's.

Great and super friendly customer service. They installed my battery in minutes and checked all my diagnostics to make sure I'm good to go. Great store and fantastic staff.

This store really does try to help. Employees are reallý helpful. Shout out to Gage, he really knows how to interact with customers, he's very respectful, helpful and friendly. I am very pleased with him taking extra steps to help me as a completely lost customer and help me find the best deal at your store. My car is finally running w/o the check engine light, its no longer having the issues and I didnt spend over $1,000 again at the dealership because of his help. I will definitely be a returning customer, whenever I feel like I can use that expertise!

I love going to this O'reilly because they're extremely helpful. And I appreciate the work they do. Krista is one of the best employees there. I'm handicapped and she goes out beyond her call of duty working for the store I have been a loyal customer for 34 yrs I started with them when they where checkers Russ

Jason Niebauer is the best!!! (Syracuse location). My van started making whooshing sounds a week or so ago. My schedules was full and I didn’t go in for awhile. On my way home today, I knew it was time to go get the codes tested on the check engine light.

It was about 20 degrees and had just started snowing. Jason came out to help me. We determined the issue and he helped me get the parts AND install them.

He knows his stuff and is so kind and helpful. I asked to make sure he wouldn’t get in trouble and he assured me that the management encourages it as part of their great customer service.

I can go on and on about how grateful I am that Jason was my angel today.

Turned out we had a big crack in an intake hose and we got it all fixed up. He even got me signed up for the rewards program to get gift cards with points.

Because of Jason and his excellent service, He has earned my business as a new loyal customer!

If you call or go in, ask for him! (It does matter! He gets perks for being awesome!)

Had to go there for some new batteries for my car and truck and the service that they provided was outstanding. One of the workers even help me change out my battery to my truck and stayed out there in the rain with me as I was swapping it out.

WOWED me! Needed assistance with flipping my hitch and a very nice young man found the right wrenches and flipped it for me. I am so grateful for his help!

O'Reilly is my go-to for auto parts! Especially the Syracuse location! They people there are friendly and extremely knowledgeable! They are so willing and able to help with a wide variety of problems that you may have. Also, the new location is absolutely awesome! Easy to get in and out of and the new building is excellent! Thanks for the help, O'Reilly Staff!!

I love oriellys. I come here instead of autozone or advanced always. Friendly staff, decent prices. I’ve always been happy with my experiences here. Thanks for being awesome!

Awesome customer service! They're always very attentive and helpful!

Excellent customer service! I went in with a mind boggling problem (which we won't speak of on here) and the gentleman working the evening of 10/24 was so incredibly helpful. He took his time and made sure everything was as it should be! Thank you so much!

My truck almost didn't start, clicked a few times. After turning the ignition a few times it started. I drove to O'Reilly's where I bought the battery. They put their tester on it and troubleshoot it to a bad battery. They replaced it under warranty and removed the bad and installed the new one. Great experienced staff willing to help. My go to auto parts store.

Had air filter in stock and no one else did so automatically 5 stars for me no wait and great customer service

Good O'Rileys location. Great service, familiar store layout. To actually get to the store you ha e to weave around a bit, but not bad.

Wayne Baby and his crew are the best . Not only are they friendly, they always get me what I need. I don't get parts anywhere else anymore

Great! (for an auto parts store! Haha!)
They had a wide selection of seat covers including ones with Swarovski crystals!!

Manager is absolutely great. He knows his business and is very customer oriented.

Clayton was super friendly and went out of his way to help me find the right oil and spark plugs 👍

Super awesome staff. Very knowledgeable. Always willing to help out.

The store all the way to Alaska has Ben part of my life for a number of years.thankyou for your service.