Unique eCigs - Watertown, NY

The place is nice and clean and the service from the employees are beyond outstanding. Their knowledge of the vapor community definitely aids with suggestions for customers. I will definitely be returning there. Clarissa and Amber are the bomb.

The best place by far, and the only place I frequent now, and for years. Great quality products, and I am so grateful to Amber for her expertise.

Amber is the best. I only buy my product from this store. She remembers everything I buy, helps me when I have an issue, and even ran out to my truck today to help me with my purchase. Def recommend this store!

Amber is AWESOME! She knows everything about everything (really needed, as I do not), with excellent customer service to boot. This is the only store I'm ever buying from! The atmosphere is great, too. Right down to the holiday decorations, music, and beautiful bar! A total win-win in my book.

Absolutely INCREDIBLE customer service! I went into this shop today as someone completely new to vaping. I didn’t catch her name, but the lady working was extremely helpful in answering all of my questions and explaining the different components of the vape in ways I understood. She helped me choose a new kit, the perfect coils, and explained the difference between the different kinds of juices. This was the third vape shop I have been to in the past two weeks and I won’t ever go anywhere else! Thank you so much for all of your help and your amazing customer service! The gentleman there was also extremely helpful in getting me set up with everything and explaining the battery cycle, when to change the coils, and how to fill the tank. The prices were also way better than any of the other shops I checked out! 10/10 would recommend!!!

Unique ecigs is a great place, Amber helped me out so much with all my needs and helping me decide what vape was going to work for me. Having just moved here and not knowing where to go- I hit the jack pot! The location was easy to fond and she was most helpful and wonderful. I look forward to all my vaping needs now.

I've loved this place since the first day I bought my first vape. I've never had a bad experience coming in and the store manager, Casey, is so bubbly and helpful. She set up my hub and I with our first kits, showed us everything. She knows her people on a first name basis and if that's not the best customer service experience, I don't know what is. All the associates have been wonderful, everyone smiles and are so helpful.

Highly recommend. Amazing customer service, decent pricing and quality. The woman who helped me was so nice. I told her what I was generally looking for, she gave me recommendations and was happy to answer all of my questions. I'm new to vapes, and she explained to me how it works and when to change the coil, etc. Just went there today and so far very happy with my purchase.

I've been coming here for years. Absolutely love the quality and prices. I have tried different places but nothing compares. Definitely recommend!

My first time visiting this store, the gentlemen working seemed rude, as of he had no time for my inadequate knowledge with certain products. Since visiting again under multiple occasions, The manager is delightful, and the other two ladies working there were very happy to help. As a frequent customer of this location, I recommend anyone to buy their premium ejuice & check out their assortment of custom drip tips!

Just dont buy all my Farmberry Milk!

See what had happened was... I went there and everyone was friendly and nice! Good quality juice and very low prices on equipment! The staff was very nice and friendly and greeted me once I walked in the door! Great people! Thanks Clarissa, Nick, Casey, and Amber! 🇺🇸

First time today and the service was excellent and they were even showed me how to set it up Mark was very knowledgeable and helped a great deal

I have been a customer here since this was just a small kiosk in the mall. I like unique cause they take pride in there products and have the best prices around. I can count on them if I have a issue with anything. They have great customer service I typically deal with Casey or Amber bought all of the staff is great. They are all very friendly pleasant and helpful. I won’t go anywhere else for my e cig products and neither should you best place in town hand down.

Every time we come in, everyone is more than accommodating and so friendly! The staff has become more than just staff, they are friends! The prices and the selection are awesome, and when we walk in the door the staff is always welcoming and happy to see us! I would highly recommend shopping there!

Staff is very friendly and super helpful. They are knowledgeable about their products and that's a plus. I would recommend this company to anyone that loves vaping. A very inviting atmosphere. Great selection on juices and equipment. Thanks guys for making my vaping life awesome!!!!!

I went in this morning to get some stuff for my mom. I don't use any of these products personally so I was pretty lost, but the employee (I didn't catch her name!) was very patient with me and answerred all my questions. Mom got everything she needed. Thank you again!

My wife is the one who does the vaping thing and I know nothing about this stuff but we buy all of our stuff from here, the staff is very friendly and helpful and the one time we went to the Vape shop close to our house they stripped the threads that connect the tank to her mod (I won't mention the store name out of curiosity) but Kacey the manager was super helpful and very understanding. I'd recommend anyone that Vapes to go to this shop because you won't find better customer service. Lastly though I want to give a big thanks to the shop because of how awesome you guys were with us!

I've been coming to this location for a year and a half now. Now tobacco free thanks to everyone's help.
Several times Casey has helped me with equipment problems as I was so new and learning.
Now I can build several types of coils and have a nice assortment of sub ohm tanks as well.
Lots of delicious flavors to enjoy here and I'm so happy happy with this new flavor Happy Camper. Hoping one day to see Cotton Candy!

Went in to buy an ecig to help my dad quit smoking cigars and the staff was super helpful. the manager lady asked a lot of questions and made sure i got a unit that would be the best fit for how he smoked and he loved it. if you are in the market, i highly recommend you stop over, they are friendly and know their stuff!

I love how friendly they are. I don't feel like they are pushing me to buy something just because its more expensive like at other places I've looked into. They listen to me and recommend what would work best for me. They know their products well. This is the only place I will buy from. The shop is always clean and welcoming. I tell everyone I know to buy here. Keep it up!!!