The Home Depot

My Watertown, NY Home Depot employees are trained well, knowledgeable, and very courteous. For my area where customer service and employee attitudes can fall pretty short, it doesn't here! These employees can be proud to say they work here when customers can leave their store with a smile and accomplishing what they set out to because of their help and great attitudes. Thankyou, everyone at Home Depot~Watertown NY!

Friendly staff. There was a gentleman working yesterday morning at the south cashier register. I forgot his name ( dark hair,I want to say his name starts eith a "L") but he was so kind. Really made my morning.

This store is great. They provide a military discount without the fight that Lowe's does. I order online and they will bring it out to the vehicle. Great product lines too

We just had the most outstanding experience with Angel over at Home Depot. From the time we arrived to the time we left he was wonderful! I am so grateful for your help this evening Mr. Angel! God bless you immensely kind Sir! Biggest of hugs to you and your family!

Home Depot is a great place to shop. They carry a huge selection and often carry items that I just can't find elsewhere. I find that they are usually marginally less expensive than Lowe's, and are usually much less expensive that the local hardware stores. The layout of this particular store seems a little dated, but it's not a big issue. All my 12 volt tools are Milwaukee, so I find myself shopping for those tools here.

Overall, a great shopping experience. The staff is always very helpful and friendly, and there's always enough staff around.

Dealt with Terri at Watn Store about countertop install. I cannot give enough praise to this super person. She was busy but handled our issues as a PRO! It was our 3rd visit with her and each time she strived to exceed our expectations and did! She is a very precious component to her position. A definite asset in any position she may be assigned to in your operation. Can’t say enough about her.

Shout out to Mr. Bob, hands down.
Took the time to walk with me to the aisle and show me what products I should use to fix my lawn disease and indoor plants. Employees like him makes any business a success. Thank you Bob!

Been using for years flooring is great , customer service is well , always friendly and knowledgeable staff most been there for years . Best Home Depot around the north country.

Bought a washer and dryer a couple months ago. Grant was our salesman. I left a great review because of how good everything was. So again I went back to get a dishwasher. Price was great but that’s not what got us to the store or to buy it there. It started with Grant again. He helped get me a quote along with another woman whose name I have seemed to lost. I came back the next day to purchase it and was met by Chris Hodge. He was as wonderful to deal with as grant. Very very happy with the whole process again. These guys should be teaching other employees how to really talk, listen and learn about the merchandise to create the experience that they have. It’s not easy to find a place that has it all and this department does! I’ll be back for a stove and fridge and look forward to working it out with these guys again!!

Thank you to Kayla B! She delivered an awesome customer service to use during winter storm!

I just had a great experience today at Home Depot. I was on a mission to look at flooring and buy a small refrigerator. Sabrina Golay the flooring specialist greeted me and was so helpful and knowledgeable and helped me select flooring options. She then helped me with the refrigerators so I was able to buy one rt away and she even helped me load it into my suv. I am giving her and Home Depot 5 stars for excellent customer service that exceeded my expectations. Excellent customer service great product selection and good

I did not get his name, but here is a hard working Patriot ensuring I made the right selection of wood, cut it like a pro, pointed me straight to other things I needed to pick up, courteous, friendly, and worked hard on under pressure with multiple requests from other customers. All stemming from walking by him while he was busy, but he made time to ask if I was good, and away he went. Like a professional. During current times, THIS is someone who needs to be out front, leading others. He represented Home Depot like a champ. Will be back because of him. If someone knows who he is, please extend my gratitude.

Because of the smoke from Canada, I desperately needed a Air Purifier and was a little lost in my frantic search when I arrived at the store. There was not an associate in the appliances section (because it was too early, understandably). So the fist associate I came across was Kris (bigger guy with tattoos and black shirt). Despite him being busy, he dropped everything he was doing and helped me in my search. In my eyes, he went above and beyond helping me and I can't express my gratitude. In this day and age where great employees are hard to come by, I highly suggest giving this man a raise to retain him. Thanks again Kris!

I had big purchase at here. Staffs are so nice and helpful. Feel comfortable to buy here. Delivery teams was also super polite and on time. That day was delivery was cold and snowy, two gentlemen was hard working and so fast jobs.
I would like to request same delivery team if I buy something big again.

The Home Depot is the #1 shop for all your home improvement needs. Also has a very rockin’ theme song.
Dun dun da-dun dun

My favorite place for things needed for my home. Good prices friendly st

I’d like to commend Cory, the young man who came out to help move 39 cases of Pergo flooring into my home on Vaadi Road. He was very nice and checked to be sure everything I needed was done. Thank you very much for sending him.

Grant in the appliance section in Watertown NY is the absolute best person we have ever purchased anything from. Bought a washer and dryer. He was not pushy, was very friendly and great to deal with. Wonderful experience and great guy! Home Depot needs to recognize him!

Clean with very friendly staff. Was easy to find what I needed to repair a bathroom wall. Priced out some plants for a living viviarium that I plan to do.

Looked to match paint color from 8 years ago. Young lady in paint department matched it exactly. Friendly, courteous professional employee! A rarity these days.