O'Reilly Auto Parts

Stopped in the store today. Sam and Justin did a great job helping me finding all the parts and stuff I needed for my shop.

Thanks guys for the help. Highly recommend great customer service.

Ive been in this area a few years. Michael S. is great. He's always helpful and knowledgeable when I go. Please give this man a raise. He such a great employee.

"I can see clearly now the rain is gone.."
- JIMMY CLIFF

When it's not snowing in Texas during winter it's raining. I was happy that Daniel was able to fit my Carr with a brand new pair of windshield wipers. Daniel quickly assessed my needs, help me get my new windshield wipers on my vehicle. He did all this in just under 15 minutes.

I certainly feel that Daniel is not only an asset to this location, but he also reinforces the O'reilly's brand, and gives merit to the O'reilly's brand equity.

Thank you, I appreciate all your helpful information and candor, Daniel.

Marcus was a great help .. great customer service skills, very informational was there to help me the whole way through

They are almost as good as going to a mechanic. If you can give a general idea of what’s wrong with your car, I’m pretty sure they can guess what you need to have it fixed. The guys are quick to find the parts in the store and I’ve even had one of the guys help me install the part in the parking lot. They are quick and good at what they do.

Been going for years. Employees are great.

I wish I could give this place a 100 review. Pete A was so helpful! He tested our battery and replaced it. He was very informative and helpful. We will never be going back to a dealership for small services. Thank you again for being so helpful! You made a forever customer

They always take the extra time and attention to help me with anything I need. I definitely suggest them to anyone that knows that even if they don't know how to do the repair , YouTube can usually help you out. Their prices are higher than Amazon or Walmart, but if you need it now, they usually have it. Back again, and this is still their best location near me.

OUTSTANDING service. Very nice staff and the manager is understanding, polite and easy going. I would have to have to drive past two other O’Reillys’ stores to get to this one but it’s worth it.

Lovely! I found all the replacement parts needed for my vehicle.

Great customer service always friendly and they got what you need

Great service and friendly staff and fast and professional.
I get my new battery in less than 5 min, the guys there is doing a great job.

9:32 PM (2 minutes ago)

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I wanted to say i had an excellent experience with Shannon who I believe is the store assistant manager. I stopped at the West Arapaho location store 817 in Richardson TX. I was short on time and needed a battery badly, the store was busy but Shannon took the time to find the battery I wanted and was nice enough to install it for me. He was very friendly and accommodating. I wasn't asked to post this review but was compelled to do so by how quickly he got me back on the road. Thanks so much Shannon, you are a credit to your store!

Daniel changed my battery in 104 degree temperatures! I can’t say enough good things about him!!

I normally choose whatever store is closest to me but O'reillys has always had whatever we need for our trucks.

Always kind and friendly and ready to help any way they can!

I wanted to give this review because my experience with the store associate, James (Jay) was on top of it before I even walked in the door. He saw that my headlight was out and immediately had my car info pulled up so he could assist me promptly. Then took the time to change it for me, which on my car is NOT easy. Thank you, thank you, thank you!!

Needed help with the electrical of my 2005 Lincoln LS were the Assistant store manager, Shannon, was extraordinary in his ability to help in all things electrical. Store is organized well and staff is excellent.

The workers are always friendly and helpful. Shaina helped me today and was great.

José and Jordan were very helpful and courteous in assisting me with replacing my stoplight switch on my small coup. It is in a very tight space in a very hard to reach area. Jose installed the switch and made sure everything was working before sending off. Good customer service is hard to find, but they hit it out of the park today!