Loop Neighborhood Market

Do you want convenience? Perhaps you are a weary traveler in need of cigarettes and lottery tickets. Embrace the wonderful customer service of the loop.sadly do to covid-19 the wonderful Frozen yogurt bar is a thing of the past.

This may be the most beautiful gas station store I have ever seen! Maybe I haven't been to enough loops but this one was great. The bathrooms were clean, there was a fresh orange juice juicer, coffee machine, salad bar, and an ice cream machine! What a great store and the employees were very nice!

Always reliable, clean, and functional. Great selection. Restrooms with no drama, very untypical of the Bay Area. I go out of my way to give Loop my business, and I'm glad to see they've toned down the gas prices to be a little more competitive with the budget companies. I can't really ask for much more in a gas station. I mean, what other gas station can you stop in and grab a Kombucha and a salad with sesame ginger dressing at the salad bar? Lol.

Always very friendly, clean, stocked. Great place to stop

Best loop

Great service and nice employees and loop always has the clean restrooms...thank you

Loved the car wash!

They have everything I need or want!

Man at the front was nice. He verbally welcomed me welcomingly inside and offered any help to me and any other customers courteously. He was a great conversation. I have made two best friends at the front thanks to this store and I always come back.

Holy mother of god, the experience I had here today was surreal. It was like being in the Twilight Zone. I only wanted to see if I could buy a vape to tide me over for a few days. Neither the woman nor the man working there was able to understand or speak English beyond the most rudimentary level. She couldn’t understand “Do you sell vapes or e-cigarettes here?”. They couldn’t understand, “How much does it cost?”.
I honestly can’t imagine what kind of moron would hire these people to work in a customer service capacity.

Unfair Dealing. DO NOT USE their vacuum. They blocked the coin use and overcharge your card.

Online it says loop is supposed to be a 24 hour, but I went to put gas in last night at like 3am last night since I had to drive a friend home. Tried to pay cash, so I went to go check if the store was open, doors were locked but I saw a worker in his uniform sitting down by the window and on his phone. I was thinking, if the store is supposed to be closed due to locked doors then why would there be a person inside? I didn't get to check if there was any store hours though. So I went back to my car to try to pay card instead, and machine said to pay inside and I'm just like l, can't do that either since the store is closed. I checked the machine on another aisle which also said a paper that says pay inside. So I end up going to another gas station. So to take away from here, don't come to this gas station at night when you need emergency gas. Not a reliable place.

There is NO manager in this store after 5pm. They double charged, but didnt want to refund. The assistant blamed that they cant do anything without the manager. And she called and talked to the manager many times, but the manager refused to issue the refund without meeting her from 8am-5pm on Monday. When I have to leave the country on Sunday and my husband not gets out of work till 6pm. So We wanted to arrange the time with the manager on the phone, but she refused and said she works till 5pm only. The problem of their charge wrong is not our fault. But now they want us either lose $105.69 or off work to come to get money from their mistake. The workers explained the issue, but the manager on phone "ONLY 8am to 5pm, THAT'S IT" Again THEY "DOUBLE" CHARGED. Their fault! And BAD Manager!

My review is for the car wash only. It's an ok automatic wash, but the problem is that it takes waaaaay too long. It's over 5 minutes per car so if there are even a few cars in lone you are waiting forever. It's not worth the wait - other car washes are faster.

A 24-hour store that quite often has their doors locked at night. (I'm assuming due to an inability to maintain staff.). Currently has a "Sorry, be back in 10 minutes" sign on the locked doors that's been up for 1+ hours while there is an employee walking around inside the store shaking his head at anybody attempting to enter the store.

terrible! the vacuum cleaner was not accepting card had just refilled at the station and did not release the vacuum cleaner!

Came in for a fresh squeezed orange juice all the way from SF just to find out the clerk doesn't know how to turn on the machine

Bad customer service