CVS

I came here today to get my Covid Bivalent shot and flu shot. I was greeted by Sonya who gave me my shots. She was very nice and had a great personality. I would come here again for my future immunizations. Easy on and off Hwy 13. Lots of free parking. Lincoln Square is a hidden gem.

Went to the store on July 23rd to send money by Moneygram , both CVS employees were kind and helpful.
There was a rude and angry customer while I was there and the CVS employees did and excellent job de-escalating the situation peacefully.

The CVS cashier was professional, courteous. Victoria, was very helpful. She made my shopping experience very comfortable. I applaud her professionalism.

Jason in pharmacy was incredibly kind, patient, and helpful with vaccinations for my kids who were extremely nervous and began screaming and trying to run away. Can’t thank you enough!

When there is a long line, or a person taking a great deal of time to do a transaction, call for another person to open up a register instead of making customers wait. I had to request that, and it finally happened.

I have used this pharmacy since July 1999. Cynthia is the one consistent player that makes the difference for me. Please reward her for taking such care for so many of us. She treats everyone the same regardless of how busy the pharmacy is.

Well done Cynthia and thanks for being you.

Its a small store with big service. I think a lot of negative responses are people mad at "THE SYSTEM". The people that work at this location are the nicest of any CVS I've ever been to.

One of the greatest pharmacy around. Feels like walking in to a mama and papa pharmacy.

Nice one

Stood in line in front of “Vaccine check-in” sign, no one else was in line at the pharmacy counter. The pharmacist does not look my way and proceeds to help 3 other people who arrived in the pharmacy line after me. There is 1 more person in behind the pharmacy counter and this person doesn’t even look up. Need to be better about being aware of who is around and being a bit more customer-focused???

Last week, before the long weekend my doctor called in a prescription, it was Thursday, they said I could pick up Friday, so Friday late afternoon I was told it had been ordered & wouldn’t be available for pick up till Tuesday, they never offered to look for another pharmacy for me, so I waited with out my medication for 5 days. On Tuesday I was told that it was locked in the computer system for 30 minutes, what ever that means. I was also told 3 times by 2 different clerks & the pharmacist that the prescription would be 70.00 for a 30 day supply & I would be getting 3 months. When I made the purchase they charged me 210.00 for one month only, I had explained that I didn’t have insurance from the very beginning. I was also told by the pharmacist that the generic brand would be the same except for the alcohol that was added. I have had much difficulty applying it to my body due to that it is very sticky. The drug is Androgel. I would like to speak to a manager about this, but there doesn’t seem to be one available at this store. In all the years I have used CVS pharmacy I have never had this kind of poor customer service. This store is convent to where I live, but I have no plans to ever use it again. I would like to ad that I spoke with Ida and she tried to explain why Ihad so much trouble, she was very nice, but I still would not feel comfortable using that branch of CVS pharmacy’s again. Patrick