CVS

There is a lady called Marisol ( Front checkout, not pharmacy ) is so nice! She and John gave customers excellent service!

The service that I ALWAYS get there is AWESOME EVERY TIME. THE GALS LOVE MY LITTLE DOG. THE STAFF IS ALWAYS FRIENDLY AND READY TO HELP if I have a question. I love this CVS store.

i was sick and afflicted cuz i needed my daily medication. i was having a pacnic attack and then i went there and got the good goods and now i’m better. to this day i will never forgot this cvs. thank you workers here for doing your job and doing your joB WELL!!!!! we love you!!! also not a good selection of christmas cards in spanish.

Great cvs. Pharmacy isn't usually busy. Get the prescription ready pretty quick. Some good deals throughout the store.

Pharmacy staff are very polite and a pleasure to interact with

Great customer service

Great service and staff!

Excelente servicio

Wide variety of items you'd expect from a local drugstore.

Trying to redeem my scratch card reward and I have checked that I won $30 but at the cashier, the staff gave me $20 and I was trying to explain. The store female manager at the time was being rude and not caring stating that $20 was what the register shows and she said “i don’t know what you trying to explain” and I told them I could show them the top part of the scratch card but they have ripped it apart. The manager could use some attitude training instead of embarrassing the customer in front of other customers. Period

Been coming to this CVS for over a year now. The Customer Service is Horrible!!! Today was assisted by an associate named Stacie (can't remember the exact name lol), she has always had an attitude and has always been very rude! She gives this evil look as soon as you walk in!! I agree with the other reviews about the Manager as well!!
Upper Management needs to address these issues NOW!!

Worst experience at a CVS. Mohammed was rude and kept blaming us for the transaction not going through. He was impatient and blamed us for system error saying, "This is the last time I am doing this for you" because the machine kept asking us for the same balance no matter which items we kept or took out. In the end, he admitted the error was with the system. My dad and I left the store without any items that we needed.

CVS employee change my birthday without permissions. Because I have argue with her at the CVS by that times she is the Vietnamese. Now my birthday is mess up for my COVID test result. I can't get my result more than a month.

Been here since 10:02. Was told to purchase Covid tests at pharmacy. Pharmacy opened late and pharmacist was quite frazzled upon arrival. 35 min later still don't have tests and they want me to come back. They have been unsuccessful in helping anyone here. Only two people working on a Saturday a tech and pharmacist. This is crazy! Why didn't I just buy them and get reimbursed? Would not recommend this pharmacy location! Horrible service! Took 50 min to buy tests.

Encountered a very rude Manager, Mohammed, who could not exhibit the most basic customer service skill. So, I felt an unusual dryness in my eye and needed an eye drop. Drove to CVS pharmacy located on 4405 1st street, Livermore , CA.. To my surprise, there were so many products on the shelves to choose from. I spent about 15 minutes trying to read and make a choice. I was in shock when a man with a name tag Mohammed came behind me and yelled …why are you checking the products? “You must leave if you can’t find what you want.” I said to him that I’m trying to read and find the right eye drop suitable for my problem. He got so angry and told me that he will call the police on me because he suspected I was in the store NOT to buy anything…. I told him to go ahead. My question is, why couldn’t this man rather offer to help me ? Instead , he chose to harass me because of the color of my skin.. Of course, I did not leave the store till I found the choice of eye drop suitable and purchased it.

Maybe, he needs a special sign at that CVS which says, “Don’t read anything before you buy!!!”

I got discharged from the ER past time to fill a prescription I needed to take twice daily . The other CVS said they were working on it when they were in fact out of stock. Next day They transferred it to this CVS. When I called asking for an ETA, the pharmacist got salty with me. If you don’t care about patients, needing time sensitive medication prescribed by an emergency room, why are you in this line of work?