Casey's

I've updated my review for this store from a 1 star to a 5 star! The new employees are amazing! They are friendly, and even remember my name! Top notch pizza freshly made and even more options! They have certainly stepped their customer service game up since they opened! I used to hate this caseys, but now visit often! They have gotten rid of the depressing, none friendly staff, and replaced them with one of the best Casey staff I know!

People that work there are awesome. Coffee and snacks always available.

They made an excellent veggie breakfast pizza on their opening day. I can't wait to go back for more.

Great addition to ingersoll.

Consistently sub-par. I had pizza about a month ago that was a massive fail anywhere on the planet, and no one in management overseeing operations. Today, they had multiple products they were not allowed to sell - and no management. Glad to have gas in the neighborhood, but I don’t see this as a winner. Casey’s - you’re not good enough for auto-pilot. Wish it were otherwise.

They have done a remarkable job rehabbing the convenience store that used to be here. Feels new and much less grimy. And no bizarre diagonal parking!
EDIT: Had to change the rating as the car wash dryers have twice not worked leaving my car dripping wet leaving water stains. Do not use.

I ordered two pizzas and two orders of cheese sticks. The cheese slid so bad on one of the pizzas it looked like someone chewed it up and spit it out. The other pizza was missing sausage and half of it was so burnt it was inedible as was one of the orders of cheese sticks. This is so unacceptable! Casey's should hire employees that value their work more than this. I see many other reviews share some of the same displeasures so it seems Casey's is not addressing the issues. With many options for pizza, Casey's will no longer be one of them.

Half of my pizza was great, the other half was mangled. Not sure why I had to wait until I got home to find out they messed my pizza up putting it into the box. I've never ordered from this location but was close to it so I thought I'd give it a try buy after this I'll just keep going to my normal store.

I was looking forward to having a Casey store in my neighborhood but I don’t know what is going on at Ingersoll location, the pizza is terrible here customer service is not great . I’ve always thought that Caseys had great pizza, but not at this location. This store has a long ways to go in order to match other Casey’s stores. Needs to work on customer service and making pizza edible. Very disappointed

Door facing the Main Street is locked. Thier parking lot is a nightmare to enter. Once you finally get inside they only stock Casey’s branded items which have zero concern for allergies.

Bacon egg and cheese was cold, cheese unmelted and egg partly frozen. Worst kitchen and quality management in Des Moines. Pizza slices are old, dried out and burnt. New pizza slices never put up until stale old pizza is sold. Stale pizza is never going to sell. Again it seems a management issue.

This place was filthy, the bathrooms were horrendous. I always thought Casey's was too of the line but not anymore.

Orderd a pizza around July they messed up my order and told me I'd get a free pizza at my convenience well you know what happened when I wanted to take them up on there promise they couldn't remember lol!

Worst customer service I've ever experienced at a convenience store!! I'm literally in the Ingersoll store everyday and MOST of the staff has no smile when they serve me. They act like I'm a complete nuisance for being in their store. And I say most because it's not everyone that works there I don't know names but I can tell you that there's at least three male workers that I have in mind. Female staff is polite!! Something needs to change!! Hopefully it will!!

Was doing door dash order was supposed to be picked up by 11:50 got there and order wasn't ready. Workers did not have any customer service very rude lady's in the kitchen took 30 minutes for a small pizza unacceptable

Terrible management and service. Multiple problems that are not addressed and Noone is held accountable. They are supposed to open at 5 am. Dour days in a row the opening time was approximately 7 am. 8 am. 5:45am. And 6 am. How does a business run when opening when they want?

Came into buy some cigarettes and drinks and made a joke about “these aren’t all for me” and the cashier lady said “I don’t care”. Left the stuff on the counter and walked out.