The UPS Store

I come here all the time to return Amazon packages. Erica is the best! She’s polite, informative, and makes the whole process easy. Always a pleasure to come to the store when Erica is there

This UPS store is inside the Marriott hotel. Take the elevator to the 2nd floor and make a right. FYI they don’t have the free plastic paks or bubble envelopes for Express shipments.

Bumping up the rating for this place. People always like to complain… I went to this UPS location twice - drop off and pick up using the access point. Very nice, friendly and efficient both time around. Thanks for the help, and good luck with the holidays!!!

We have several times shipped fragile items from the downtown Oakland Marriott UPS store. We have had challenging items to pack and ship.
Service has always been outstanding and we have received our items well packaged and on time.

I’ve been to this locations several times and I’ve always gotten good service. This UPS locations is INSIDE the Marriot Hotel on the second floor.

Convenient location. Just need to know it’s on the second floor within the Marriott.

nice people who help you send stuff.

located on the second floor of hotel

Excelente servicio, aunque no estaría de más que en las indicaciones dijeran que esta adentro del hotel Marriott y en el segundo piso, pues para los que vamos por primera vez es confuso y tenemos que buscar estacionamiento, ya que el hotel no tiene estacionamiento afuera

This is not open on the weekends at the moment, I got turned away in the lobby on a Saturday. Could you update your hours during the pandemic? Thanks.
I updated the hours myself on Google maps as they were incorrect.

Great service but can sometimes be unpredictably closed for lunch which is annoying. 5 stars unless you’re looking to go here between 11am and 3pm. You’re taking a chance they will be closed for lunch.

Average service. If it helps to locate this store, it’s INSIDE the Marriott hotel on the second floor!