Tracey Road Equipment | Watertown

I highly recommend Tracey road equipment , I am from Canada and my regular run has me pass through Watertown .I had an issue today with dpf system and was in derate , I contacted the service department and they told me to come in … as soon as I arrived , they took my truck in and repaired the issue , in and out within 2.5 hours … wow great service and well repaired … thank you Tracey road equipment , I really appreciate the great service

They are super at Tracey. I had an indicator flashing, they had me in and out in no time. It was a simple fix and they took care of it with honesty and integrity. Plus, because it was raining, they let me bring my dog inside. They have a great location just off I 81 South. It was very easy to access with plenty of room to park 53' trailers.

Very helpful and knowledgeable staff. Even printed off some parts sheets for me encase I needed them. Staff was so friendly and helpful I wound up chatting in there for a while before heading out! Highly recommend this place!

Gilco Trucking has purchased many new and used trucks in the past 20 years or so from Tracey Road Equipment. The sales , parts , and service people are all professional and supportive. I appreciate the consistent hard work.

always friendly professional and quick to get ya going

Great service and friendly staff highly recommend

Great parts people

Good people

Good people!!

If I could give negative stars it would be negative 5 stard. I paid 1,700.00 plus dollars to the Watertown location and 150 miles down the road 3 warning lights came on. I was told to go to their Binghamton location who after looking at it charged me 324.00 dollars not fixing anything. In my 60 years this is the worst company I have come across. I will never do business with this company. I am also filing a complaint with the better business Bureau

Greg was deflective and lied about not having inventory available all because my female called twice to require about pricing and availability for us. She doesn’t run the equipment, we do… if booking equipment gets this run-a-round, then what’s it like to rent the equipment? Greg clearly is unable to problem solve.

Never ever come here.
They’re just making money from drivers by any means. Would’ve given 0 stars if it were possible.

wheel retorque tractor 66$ for 5min chit

Way over priced and rude service

Won’t recommend to anyone at all