United States Postal Service

Little blonde gal that works there is super friendly! I sell online often so I ship out packages all week long and she is so helpful and kind. Keep doing a great job North side Post office! 😀

I had an issue with my key not working on a cluster box. I went in several times to get this issue fixed. Tabitha helped me and she was amazing!!! She has great customer service skills and I can not say enough good things about her.. THANK YOU Tabitha for all that you do!!

Man these other ppl are lying I’ve had 25 great experiences at this location I ship shoes twice a week they lend me tape and have the up most hospitality at this location best post office in desmoines.

If you have to go inside they are a little slow at times but that's ok with me...very nice workers at this one

Always polite and extra helpful every time I visit this location

Excellent service

Fast service very curtious and helpful staff

Friendly service. No waiting in line either!

I acknowledge and respect that USPS is a government agency dedicated to serving its citizens, and I want to clarify that my intention is not to show any disrespect towards the hardworking men and women who diligently deliver our mail and work in the warehouses to ensure efficient mail distribution. The purpose of this message is to address the leaders who oversee USPS boxes and drop-off locations.

It sometimes feels as though USPS discourages certain individuals from using their services due to the lack of convenient after-hours drop-off boxes that can accommodate larger packages. As a business owner, my schedule often prevents me from shipping items during regular business hours. There are instances when orders come in after hours, and my business requires prompt shipment. However, the only drop-off box in the city that can accommodate my packages is located at the 2nd and University USPS facility. Unfortunately, during holiday hours, this box is frequently full, causing delays in my shipments and negatively impacting my business.

I kindly request that USPS consider providing additional locations where I can conveniently drop off my packages during closed hours. While there are other shipping services available, I prefer to use USPS for my business. However, the current limitations in drop-off options make it challenging to continue doing so. As a shipping company, it would be greatly appreciated if USPS could ensure accessible and efficient drop-off options for businesses like mine.

Most times that I have gone in to purchase stamps, the employee has been friendly and pleasant to both of my young sons & I. They even gave them suckers last time :)

Great Service everytime I visit. The carriers and staff here are great.

This location that services my area is terrible about mis-delivery. There is a E 16th ST and E 16th CT, Many times my mail gets delivered to wrong address. I've missed important mail due to this error. If I receive mail for another address, I put back in the mailbox for carrier to pick up.
They're just not paying close attention to see if it's ST or CT. I called local office and no one answers the phone.

The people at the actual branch are fine. The carriers on the other hand NEVER knock. My husband doesn't work, and is near the feont door. If I know a package is coming, putting a note on the door to actually knock helps, but I shouldn't have to do that.

This is probably the worst customer service ever. I never seen such a mess of scattered mail in there backroom from the main counter. She seem disorganized and didn't know what she was doing. Go somewhere else.

Only one person working the window with a line out the door

Nice post office but difficult to find and get to.