T-Mobile Authorized Retailer

I would like to thank Mr Chaviye for his professionalism,patience,expertise and patience in resolving my problems with my IPhone. I would like to recommend him for an award for his outstanding performance! Thanks for giving me this opportunity! Satisfied TMobil Customer.

David and Chloe were so friendly and awesome! They got me hooked up with a sweet phone with no problem! Great service and great staff!

Came in for the iPhone trade-in / buy-1-get-1 free upgrade promotion and received fantastic service.

This store is small but the employees are mighty! Can you say EXPERTS! so satisfied with customer experience.

went in to At&t trying to get an iphone,,. those people over there didn't bother to talk to mem , so I come in to t-mobile to see if i can order a iPhone 12, to my surprise they have the blue one in stock. Purchased it right away with my old iphone trade in that is worth more than what apple store was able to give me. tim is super crazy knowledgeable about every thing on the iPhone down to the processor model and pixel density in the screen, did he just memorized all the spec of the phones he sells? .. every thing was transfer over from the old phone to the new one within 30 mins over Wifi, at the end I also brought a protective case from him for 20 dollars. Have I mention he wear blue contact lens... .... oh well... he was wearing a mask the whole time so I couldn't really see his face... my sister said she want to go back to the store get few more phones... tell me about it........

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Went in today to try to upgrade my to the iPhone 11,. the guy with the glasses isn't as bad as the other review said., he showed me how much my old iPhone is worth, and got me to preorder the iphone 12 instead of buying the 11 and save me 350 dollars versus buying the iphone 11...apparently they are running a trade in promotion for the iPhone 12 that give you more trade in value when you get the iphone 12 than the iphone 11.... can't wait for the new phone to arrive, so excited

The store staff is very nice and provide many options for me to choose. They’re patience to explain what’s difference among the plans, and give me the promotions. The service is great, I’all recommend my friends to the store.

The store staff is very nice and provide many options for me to choose. They are patience to explain what is difference among the plans, The service is great I got two free phone and gifi

I got my new Series 5 yesterday. They were helpful and super nice. That lady helped me to set up the whole thing as well. ^^

Chloe and David were very helpful, friendly and respectful. Got me set-up with a new iPhone XR right away. Great Job!

Got a Apple Watch 6 series here very quick service and in and out of the store within 20 mins

Awesome service

AWESOME , Five stars ~Great service to get my new iPhone here , Will definitely come back again

The phoneS10e is great and the staff is very nice. 😀

Nice customer service in Oakland T-Mobile store with Chloe .. I always have her to work for me every time when I am here ...

I am so happy the customer service keep up the good work.

Great customer service and all around great people.

The store expert are very helpful and friendly in regard to my parent questions

They were very helpful very fast and extremely understanding

Great Service. Very nice Guy and Lady

David has very good costumer services