Discount Tire

Outstanding team. The gentleman, Z, that sold me my tires did an excellent job. I feel confident with the tires I chose and happy for the certificate of extended warranty. I don’t buy warranties, so he did a great job conveying the value to me.
They got me in and out quickly.

The location is great for easy in and out.

They did a great job. Got me in and out in faster than the estimated wait time they gave me. Even more importantly they did not waste time with upselling, they provided the service I asked for and did it well. I appreciate the straightforward way of doing business!

Safety is our priority! This is what Kai from Discount Tire said and meant it.

I have a Fleet vehicle and Kai , later with Austin to assist, ensured it would be seen and approved for 4 new tires and a wheel! The tough do not quit!! I had to be patient, took 3hrs and happy I am

Had two nails in my tires on a busy Monday morning. Lobby and parking lot are full but the folks here are so nice and accommodating to everyone that is walking through the doors. A refreshing change to experience good customer service-keep it up DT N. McKinney!!

Yet another example of why I go to Discount Tire. They cheerfully greeted me as I walking in the door. Informed me they would get me checked in next. The tire in question was a warranty issue and they handled it without any hassle. I was charged just the road hazard fee on the replacement tire and that was it. This was on a Saturday when they were very busy. I was informed it would be approx 2 hour wait, which I was prepared for. After about an hour and 45 minutes they were completed with the tire replacement and rotation. Every tire I have bought since I moved to Texas is from Discount Tire. They have earned a customer for life. They continue to give me quality service even if it's a free repair.

KENNNNNNYYYYYY SAVED MY LIFE LITERALLY!! I was on my way to Sherman Texas and my tire was balding and the wires were coming out and I was already on a donut on a separate tire! Kenny and Josh got together and saved me! I gave them my last little bit of money and they replaced both tires and said that discount tires 🛞 will save your life if they see you’re in danger because of bad tires! I love them for this because I’m a single mother of 5 beautiful littles and I use my car to take them to and from school everyday and for after school activities but because of inflation and high prices all around I haven’t been able to get my tires replaced! Kenny and Josh replaced both old tattered tires with brand new tires! I feel so blessed like God is watching over me and has his hands on me and no matter how hard times get or how I feel like I have no one to help me, there’s always a guardian angel or two somewhere waiting to do gods work! Thank you Kenny and Josh!

Came today because I had a nail in tire. I used the warranty purchased in 2022, and my tire was fixed within 45 minutes. Customer service was great and professional. Highly recommended!!

They are always really good about fixing my tire issues, and they explain the process. The only downfall is that they quote a time frame it's normally 15-30 minutes past that before my car is ready. I highly recommend making an appointment for your visit, as you could be there all day without one.

These are my tire guys. They are the best! Good prices... Awesome service. Free air checks. Go see them. (But, get an appointment first for the best service and to avoid a long wait.)

Tristan was very helpful! I'm a single female with a broken arm, and he assisted me in getting my tire changed with a charming and informative personality. I've been a long-term customer and will continue doing business with Discount Tire for life. Thanks Tristan 😊

I have to say, these guys have ALWAYS done a good job taking care of my car. Aftermarket rims are easy to scratch and not all places have the machine to put tires on with out damaging them.
It’s not a problem for these guys.

I have wheel lights that can be damaged if they take the wheel off, they are always careful. Not a single incident.

I even ask them to hand spin the bolts and use a torque wrench instead of an impact gun so I can take off the wheels in case of emergency.

Every. Single. Time. They do it right. Thank you to the discount tire team. You guys rock

Jacob is awesome he took great care of me while providing exceptional customer service to myself as well as other customers. 10/10

I’ve been going to the Prosper location for 10 years. Recently I got a nail in my tire. The man in Prosper said he couldn’t repair it bc the tire was so bad. I’m no tire expert, but I know it did not look bad. I had to beg to plug the tire and said I would be back in a month when I could afford it. I went to this location yesterday to get a new tire. The gentleman came outside and examined my tire and told me I did NOT need a new tire and that my tire still had plenty of miles of life left. It is so disappointing that the man in Prosper was trying to take advantage of me being a woman; trying to sell me a tire that I didn’t need. I will never go back to Prosper. Thank you McKinney for treating me right! I will be going anywhere but here!

Great experience!!! They fixed my stem issue on my tire and I was able to get in and out quickly! Great customer service!!!

Great service! Fast service! Great tire package with after purchase perks, fixing flats free, etc.

For a place that's so busy, their service is pretty great. The front techs were all very personable yet professional and efficient. They also offer a "promise time" when you make an appointment so you know when it should be done if not earlier, so you can plan the rest of your day. The website had a small issue in terms of the car selection but that's of course not store related, everything having to do with this specific location was amazing, this is how you earn customer loyalty.

Every discount tire I have been to provides the same quality of service. The service is outstanding. I can follow the journey of my vehicle during maintenance process. Keep it up. More companies should come watch you.

These guys are PHENOMENAL! I have horrible luck with my tires; essentially I can’t even keep track of how many replacements/flats I’ve had to deal with in the past 2 weeks, and these guys nail it every time, no pun intended. Service is out of the park every time, and they will happily work with your current financial situation, because even for a subcompact SUV, tires aren’t cheap. THANK YOU discount tire! I hope I won’t be back, but if I am, I know I’m in the right place.

I made an appointment for Saturday. Upon getting to the shop, the line was wrapped around the lobby, wild! I inquired if having an appointment made a difference which Andrew said it really doesn't but that he'll allow me to jump the line. Andrew was extremely business yet efficient. He was courteous as to use my name frequently. He acknowledged that although he was doing 6 things at once he was still listening to me explain my situation. He did a fair job explaining the service.
The only difference from the rep I spoke with, Andrew, is they all greeted with a smile and provided their name while Andrew did neither. The staff all around were friendly.

They are more than amazing! Being a female, I feel that I am unfairly taken advantage of when it comes to fixing my car. At discount tire in McKinney, they took care of me. I will never go any other place. Thank you Angel! Y’all have a blessed day!