Safeway Pharmacy

We started our 1st day of vacation needing a key diabetic supply for my partner. Without going into all of the detail, it had been a rough start. Not only did the pharmacy tech and pharmacist help right away, they were so kind and friendly that I almost cried.

Got a new manager 6 months ago and the service and staff has really improved since then! There are still long lines, but they have also moved quickly under the new management and everyone is super nice! Mary the Manager spoke to me and personally recommended a probiotic that pairs with the antibiotic I was taking. Much Improved!

I’m unfortunately can’t remember the pharmacists name. But when my son’s medicine got mixed up and they didn’t have it in stock, he kindly called around and found pharmacies that could fulfill it. I so appreciate he’s help and good work. Thanks!

What can I say I like Tammy and I love free pills. Thanks Safeway staff and insurance🤗

Laughter is the best medicine.

Nice staff and fast service

Definitely the lines are too long and sometimes I think they're understaffed. I still have had mostly good experiences. I value the 24 hour automated prescription refill call in. Most pharmacies have that nowadays but they're also very close to where I live. I definitely think they could improve but I also think some of the reviews make it seem worse than it is.

They shuttered up for lunch. There was nothing online about that, and no signage indicated that was the case. So I assumed they had randomly closed just before 1 p.m. I had talked to someone 30 minutes prior and mentioned I'd be back. I guess it slipped their mind? Please work on basic communication skills. I had other issues, such as the long lines, but it looks like other folks have covered that.

I decided to change pharmacies after having less than acceptable experiences at Safeway. Lost prescriptions. Receiving a call that my prescription was ready, but when I went to pick it up, it was not ready (dropped it three days prior). Could not find a safety lid and, at one point, three employees searched drawers while a mile long line waited behind me.
There are some good employees there, but their system seems flawed. Waiting for the line to be wrapped around a corner before you add front line help isn't good for the customers. I see many seniors standing for too long... and only one recently placed chair for waiting.

Service a this pharmacy is extremely slow. The customer often faces a long line and long wit.
The community needs more competition for pharmacy services.

Slow, disorganized, poorly staffed

Slow slow slow.

I switched pharmacies from Dons in Port Townsend, after 25 years to Safeway. Having experienced getting my Rxs at Safeway for several months now, I’m going to switch-again. Every time I pick up my Clonzapam Rx, I’m treated like a criminal. Plus, one of the male pharmacists, is very creepy and arrogant. He shouldn’t even be working there! So once again, I’m taking my business elsewhere. That pharmacy is a joke.

ZERO, YOU SCORE A ZERO
4 phone calls and 2 transfers from Walgreens in Sequim, I still don't have my medications. Maybe it will be in " the next load" ?????
Months later, 2 phone calls 1 reminder to actually ORD
ER the medications still I wait. What the ??????? How many of the staff would like to wait for necessary medications?

I stood in line to check if my meds were ready. They weren't yet, which was fine, just trying to plan my day. When I asked about how long it would be I got a snotty "well, it depends on how many times the pharmacist gets interrupted."

1. The pharmacist gets interrupted. It is part of her job to answer questions about meds. It's not something to get irritated about.

2. Don't take your irritation out on a customer.

3. If you hate your job so much you can't be pleasant to others then you need to change your life.

I will patiently wait for my meds, just need an estimate so I can plan accordingly.

Next time I will consider a different pharmacy. I loved the Safeway Pharmacy in my last town. So sad that the standard of service isn't met at every location.