Big O Tires

Amazing customer service, Nichole was extremely helpful, called me before any service was done and gave me all the coupons available to help lower my cost! Because of her and how much she cares, I’m a new returning customer for anything I need done on my car and truck!

Phenomenal service! They went above and beyond and every aspect of the service. When you walk into the store, you’re greeted quickly and everything about the process was efficient. The waiting area was super clean and comfortable. There was an area for working on laptops with chargingports and outlets. Complementary coffee and comfortable chairs. Some of the best customer service in any sector. Keep up the great work!

Great customer service, no nonsense, reasonable prices, and will actually take time to show you the issue with the vehicle/part. The 0% 6-mo payoff option and warranty coverage is incredibly nice to help soften the blow of any necessary repairs. I'm sad to be moving away from this location in particular, I hope these guys are a good representation of the Big Os at my new place.

Excellent service this morning! We arrived with our fifth wheel without an appointment and they were quick to assess our needs. They did 2 patches on one tire and fixed a slow leak in the other tire. No charge! We were pleased with their courteous and helpful service. Thanks!

Joe was very helpful in getting me the information and pricing I needed prior to purchasing four new tires. He got me in and out with no issues. Definitely ask for him by name next time you need to get something done!

How do you know good customer service? When customer comes first. I came in expecting a $400 bill. Final bill? $0. Turns out others had misdiagnosed it. Honesty is worth a lot.

Excellent customer service and pricing. Performed extensive repairs successfully on A/C system for one of our vehicles. Free air check/top off on both trailers when needed. Been pleased with tire suggestions and installations.

Great service every time.
They honor my California Big O warranty with no issues.
Can recommend their all terrain tires.

Good people, excellent service. This is my stop for all tires and alignments on my vehicles. A trustworthy place to take your vehicle.

My 2014 Kia’s check engine light and tire pressure lights both came on. Stopped ar BigO immediately as my first go-to to see if they could figure out the engine codes as well as, of course, the tire problem. All was solved and fixed within 2 hours - I didn’t have to wait in line at all - and the price for everything was less than an oil change at the dealer. Thanks to the entire team at BigO in Las Cruces!

Great staff, I have gotten 3 sets of tires here and have always been happy with service, price and speed.

Joe was awesome. Thank you for taking great care of my car.

Kevin and Luis are amazing. Very helpful and friendly always. I love going to big O because of them

These guys are awesome! While I was disappointed that I didn’t remember it took a day to have the tires shipped, the sales team were kind, funny and extremely professional in assuring me that my new tires would be installed on time.

Would recommend again and again and already have!!! Thank you Big O team for my piece of mind and new tires!!! You’re amazing!!!

Those guys were so willing to help me out. Just great service and knowledge.

Wow, a huge difference from that "other" tire warehouse in town, Big-O has been super friendly. They were able to do a tire rotation and balance on my car...after the place I got the tires from refused to do it. So awesome that I got a set of tires for my truck from them. Funny how many places will sell me (even going so far as to recommend) tires that aren't actually rated for the my specific truck. Big-O went over my options and explained why side-loading is actually a pretty important factor in selecting the right tire for my vehicle. The customer service at the sage location is so good, I will use them for all of my vehicles moving forward.

Joe was really helpful and he also matched the price from another competitor. Thank you for all your help

The staff here is great, Joe in particular is unflappable in his patience and professionalism, even amidst a high volume or anxious customers. They honored my warranty from another Big O and tended to my alignment in a short time and everything is great, as usual. I am a loyal customer for life!

So I like Big O because they don't just sell you stuff and wave goodbye. My "concierge" Danny made sure everything I wanted to do to my truck was correct in fit and looks from time of order to driving off. This organization has obviously trained and practice at a high degree of customer service standards. They should all be proud and eat pizza!

Thanks Joe and All Staff!!
Great service and professionalism Guys!!