Hower Used Appliances LLC

Couldn’t get to the store but they were super helpful sending pictures of the washer/dryers. The delivery guy was great, I didn’t have the right plug set up, so he ran and got what I need, fixed it right up, and I washing clothes that night. Thanks for y’all’s help.

I most say i'm very impress with the quality, service and fair price. They were very helpful, friendly and quick delivery. They have earned a lifetime customer. Gracias!!

I bought a fridge here for my son and his fiance. It quit working after about 3 weeks and they replaced it no problem!! Would recommend this place for anyone looking for good used appliances at good prices with a warranty.

The young lady that operates the showroom is awesome. I looked at two appliances that I needed, we negotiated fairly on the price and made a deal. After walking out on the deal at F&H appliances (which had older stuff and was a lot more expensive) for one, I was able to buy newer stuff and pay the exact same price with delivery, set up and haul. I would recommend this be your first and only stop. The prices were VERY fair and the young lady was very nice and polite. She offered my 71 year old mother a chair and us both water. I would give 10 stars if I could.

Girlfriend and I needed new kitchen and laundry appliances. Found Hower on Craig's List so I went by their two locations. Both locations had numerous appliances to chose from. I found a washer & dryer combo at the Castle Hayne Rd. location and a nice refrigerator at their New Bern St. location. I was able to make a package deal and have them delivered. All appliances were clean and have worked perfectly. They didn't have a stove like I wanted so I asked if they would call me when they received one like I wanted. Last week they called and said they had one I might like. It was in good shape but my girlfriend and I decided to buy a new one instead. I called Hower and let them know my choice and asked if they would take my old range, they came the next day and picked it up at no charge. Both stores had friendly staff and the delivery men were friendly and polite also. If your looking for used appliances around Wilmington I highly recommend Hower!
Jeff T.
Wilmington, NC

Fantastic service! Very helpful folks in showroom and the delivery team was wonderful. A solid 30 day guarantee and they stand by that above and beyond. We had one small problem within the time period and their tech was out the next day, ordered the part and installed it the following day....super fast. Highly recommended!!! If I could give more than 5 STARS, I would.

I stopped in on a Tuesday, selected a washer/dryer set with the help of the very friendly Daniela and had my set installed and working just after noon on Wednesday. The two men that delivered and installed were also very friendly and careful in the set up and made sure everything was working before they left. All very professional. Thanks.

Excellent customer service! We purchased a washer/dryer set and were super impressed by how friendly and helpful the staff was. They delivered our set much quicker than expected and installed it in what seemed like minutes. Overall fantastic experience, I highly recommend them if you're looking for a quality used appliance!

Purchased a stackable washer and dryer from Hower about a month ago, and we couldn't be happier with it. They delivered it and set it up within an hour of purchasing it. They both work great and if I need any other appliances I will definitely see what they have to offer. Great customer service and delivery assistance.

Also, my girlfriend works for a home rental agency and Hower is a preferred vendor for them.

I bought my appliances there. My whole kitchen stainless steel and they are in perfect conditions. They are willing to run an extra mile to help you. I love my kitchen and I haven't had any problems what's so ever. I really recommend them. Fair prices.!.

Excellent customer service, i bought a stove and washer and dryer set, they delivered next day I highly recommend this place.

Thank you so much, Hower Appliaces! We recently purchased a washer / dryer set from them. Better than the appliances was the customer service. The staff was extremely kind and when we had an issue with both the washer and dryer, they were immediately helpful in ordering the parts, picking them up while leaving loaners, and delivering the fixed machines.

Buying used can be a bit of a hassle. Hower made it comfortable and their customer service was above and beyond.

THANK YOU!

What nice people to deal with. Great customer service. Did a great installation, things went really smooth. Would recommend these folks to anyone in this area wanting a used washer or dryer, or set.

Very professional would recommend them to everyone I know. They explain everything in details and shows that they care about customers satisfaction and aren't just interested and taking your money. Best place to shop for use appliances and to fix them as well.

Purchased appliances from them 3 times over the last 10 years. FRIDGE,FREEZER, WASH/DRYER Honestly would prefer some of their high quality reconditioned Samsung and other reputible brands than pricey brand new! All still operate fine.

They even will repaint areas that may show a bit of wear.

They actually run loads of clothes through washer and dryer before putting them out for sale. The lady that works the sales floor will readily give her honest factual opinion and has been 110% accurate!

The gentlemen that deliver and polite and very concerned about the used to bring appliance into the home and they also do a very through job on hook ups!

I will be using them again very soon as we selling our home appliances included and will them for our new home. 10 STARS!

I recently visited the store to purchase a refrigerator. The lady with the red hair was very helpful and friendly. She helped me on making a decision on which one to buy. And the delivery person was very friendly and professional. Thank you guys.

excellent prices, good customer service and very professional delivery guys

Hower Appliances was great to do business with. I had a washing machine die and they were very helpful in getting a replacement. Great prices and great service. All appliances are tested and thoroughly cleaned. I would recommend shopping for used appliances there and will go back in the future.

I'm very happy with the choice I made at Hower Used Appliances. The showroom is clean and organized. Their prices are fair and customer service is great. Thank youi!!!!

Good customer service friendly staff.
Bought my mom a stainless steel fridge side by side shes in love with it. Bought it a couple of weeks ago and still working great havent had problems with it at all, Definitely recommend this place.!