Pet Supermarket

What a fantastic experience!!! My daughter and I just swung by for some cat supplies and to check out the new digs, but we received a whole lot more! The staff was great, Sky showed us all around, and introduced us to all her fury friends! Very knowledgeable staff, and the animals were clean, loved and happy. I don’t think I’ll go anywhere else!!! Thank you Sky!!!

Very friendly staff. And I just love the self service dog washing stations

The store manager, Ryan, was super helpful and friendly. I enjoy coming into this store and my dog loves it too! She is sporting her new harness from the store!

This is hands down my favorite pet store to go to! We go for fish supplies which are priced very well and I also love their prices on their live plants. The staff is what makes it though, my kids beg to go in with me because they make them feel special! Whether it be feeding the goldfish or being given a lollipop just for being good in the store! We recently bought 2 angelfish to go with our rescued angelfish so he wouldn’t be alone, they are all doing great and enjoying each other’s company, I believe the employees name was Andrew and we enjoyed to him, there was another employee there and she was super friendly as well I just didn’t catch her name! Clean store, well cared for animals and prices you can’t beat! Did I mention this was my favorite pet store? 😂

This store is great! The staff is always pleasant and knowledgeable. They have amazing deals on dog food and their rewards program is amazing! For every 10 bags, you get 1 free. And $5 rewards nearly every other month (depending upon your spending habits)!

They all help me with my crazy puppy! They gave wonderful advice when my puppy got hurt. I drive past ever other pet store to go to this location even though the same store is closer to my house

I love this place, the manger is so friendly (always remembers our dogs’ names!) and have used the dog wash many times, which I’m so grateful they have. The employees are always quick to refill any of the shampoos and fresh towels when we need them. I saw a recent one star review that didn’t seem to make any sense to me so I thought I’d chime in. The staff is helpful and kind. Of course there is going to be a dirty wash. Especially on weekends! To my knowledge there are only two staff members in the store at any one time. Keep up the great work Concord Pet Supermarket! See you soon! Oh, and thank you to Alex who always is there to answer any questions I have about my babies!

I called the Concord location earlier today to ask about mealworms.Carly answered the phone and told me that they were in stock,when I asked if she was sure,she put me on hold and went to check- the whole time she was very pleasant. When I got to store and told her I had just called,she brought me back to where the mealworms were and actually opened the containers to check them for me. She was very knowledgeable about the different reptiles for sale and we had an awesome conversation about the different pets we have. The customer service I got was amazing and it should be the gold standard for all establishments. The bonus be was the mealworms were much cheaper then a "competitor" I use to go to.

The staff was very friendly. Excellent selection of products.

We stopped and used self serve wash. Good experience. Worked for us, we will be back.

Ryan is hands down the best in the city. We are grateful for everything Ryan did for us today. We are getting a new fur baby tomorrow and we are so pleased knowing the pet supermarket is here in town. The other associates in the store were very helpful and friendly. Clean store, bathrooms were clean, and all products were neatly placed on the shelves. Hey Ryan We look forward to bringing our miniature poodle in to meet you soon.

I came in today to purchase a doggy stroller. Ryan and Alex helped me make sure it would work for me. They were seriously two of the nicest and most helpful people I have ever met. They even took the time to help me pick out a gecko setup for my son, and talked about costs etc for when I come back to purchase it for him. I could not have asked for a better experience. I'm so excited to come back. Thank you both again for all of your help today!!

My wife and I stopped in today and we’re greeted with knowledgeable, awesome employees!! It’s a further drive to this store than the one we normally go to, but from now on we will be giving this store our business.

I love the Excellent kind knowledgeable Customer service that I received from Makenzie Alexander. She helped me pick out some things for my dog. She was Very friendly and excited to cater to me. I can't wait to visit this store again

The other day, I went to my local pets supermarket to buy my dogs favorite food which is very hard to find in most pet stores. I easily found my dog Stella’s favorite brand victors multi pro plus with the help of an amazing sales associate Mackenzie. She went above and beyond my expectations and I now have a favorite pets store for me and Stella.

I am very impressed with the cleanliness of this store and with the knowledge that the employees have. Ryan and Jersey are very helpful and have been able to answer any questions I have on a multitude of different animals. I always love going in and seeing the one bird sleeping on Jersey's shoulder. The animals here have their hearts and aren't just property to be sold.

They have a worker there named Jersey who is very knowledgeable and helpful. She is kind and truly seems to care about the animals and customers!! She is a delight to be around, and I've noticed that people like me come just to see her smile.

We went in late for a last minute bag of dog food, but Ryan was very helpful and went above and beyond to help us find a brand of dog food.

People like Ryan is what keeps loyal customers! We will visit again and we definitely recommend this location.

We always love swinging by the place with the family to look at what they have! Prices are reasonable and the staff is always super friendly! I highly recommend you stop by and take a look! They do have fish and other pets available for purchase!

This place is 1000 times better then any of the other chain stores around. The staff is always friendly and helpful. They always answer my kids questions about animals no matter how silly of a question it may be. They are patient and genuinely care about the well-being of the animals.