T-Mobile

Araceli was super helpful. She explained the different upgrade options to me and wasn't pushy at all. She took the time to ensure all data was transferred and answered all questions I had for her. We were greeted as soon as we walked in as well. Her customer service was top notch.

Andre was amazing, thank you so much. I was having a huge issue with my phone not working. Andre was super nice. super professional and very knowledgeable. I was in and out in 10 mins. thanks again.

My recent experience at T-Mobile has been nothing short of exceptional, all thanks to the outstanding customer service provided by Bryan . Over the course of two frustrating months, we had been facing a persistent issue with our phones. We had visited the store multiple times, they genuinely cared about our problem. greeted us warmly and made us feel welcome.

If you're looking for the best customer service and a team of knowledgeable staff, I wholeheartedly recommend choosing this T-Mobile branch.

In conclusion, a big thank you to Bryan and the entire T-Mobile team at this branch for their exceptional service. Our encounter with Bryan was a shining example of what great customer service should be like, and it has undoubtedly won us over as loyal customers.

Very nice store, in Oceanside California hyw 76 in Avery nice complex every thing imaginable you could want in great phone plans, tools, knowledgeable sales staff, very full of all all you need, watches, I pads, etc. Very knowledgeable about phones and other things, very highly recommended, good luck in your choice and fulfilling your needs

Celly helped me with my new iPhone and watch and got me all the accessories I needed. Awesome person to deal with.

They give such great customer service. Really happy with T-Mobile

I changed from being a long-term AT&T customer to a brand new T-mobile-r after talking to the service staff. They still have Samsung electronics for me and Apple, etc. for everybody else. I like how my voice-mail calls are summarized in a text message, so if I'm unavailable to answer, I can read the voice-mail in text form to know if it is urgent or not! Last but definitely not least, T-mobile has joined with AAA nationwide to give seniors a special-rated plan that will never be increased. How cool is that? Wahoo!

I was very impressed with the associates and the layout of the store. Josue was very kind and helpful.

What a wonderful team at this location!! 5 thumbs up if I had 3 more. Knowledgeable team and talk about welcoming and helpful, very outstanding. I have to give special thanks to MR.TYLER For the help and guidance on my purchase. There was also a young lady very helpful but I don't remember her name. But thanks. I will be back again for all my T-mobile needs.

Got a new phone a few weeks ago, my last phone sadly stopped working. Experience was great Victor was honest and helpful! He went out his way to help me save my phone number that I had with my last phone . Through the frustration with another carrier that wasn't very professional he made sure I was able to use my number and he took his time. Thanks victor you did great!!

The guys in the store were super helpful. They helped me upgrade modem to new model.

Very friendly staff, and helpful as well. Even know they didn't know how to exactly address my issue, they put they're due diligence forth and ultimately, they were able to resolve the problem I was having with a device transfer. They were patient with me, understanding and accommodating to my budget. They even started almost a half hour after closing time to ensure my problem was resolved! Definitely will re visit this location the next time I need to go to phone store in person!! A+ service.
Thanks guy's!

I don't normally write reviews but this one I had to. Quick back store my husband is living overseas and I was unable to call him even though the plan we had was suppose to allow me to do so. I had been able to call for the last 7 months and now I couldn't get through to him. I went into a Sprint store the other day and they said to call customer service international. It went from bad to worse 24 hours of trying to talk to customer service and they couldn't fix the problem. I got off work and decided I would try to go into a Sprint store one more time before I gave up. I walked in to this Sprint store and started talking, they took the time to listen to me, they logged into my account on there computer sat down with me, talked to the customer service chat for me and we figured things out. I was considering leaving Sprint unil this happened. I truly appreciate them not for only helping me but listening to me because no one else would. This will be the store I go to for any questions or problems.

The Associates in the store was very helpful and knowledgeable on their products. I will definite recommend other customers to go there. Love my Note 9

quick, kind service!! Brooke and Garrett helped me set up my new phone and answered all my dumb questions. easiest experience ive ever had at a phone company store. would return!!

Great customer service, everyone was very welcoming and helpful. Homesh and Albert helped me and my wife get exactly what we wanted and made sure we walked out completely satisfied.

Talk to Victor. Get an iphone.

Great, I have been with t- mobile for 16 plus years. Never had any problems with them.

Went there to get a new SIM card and a new number. I was in and out within minutes and Cesar was very efficient. Thank you.

Customer service was great. Sim issues were fixed easily.