Eastern Mountain Sports

Izador was super helpful picking my roof storage box and even helped me carry it out and showed me how to install it. Great service.

Me and my brother just recently bought kayak from here and had an amazing experience. Ian was a extremely knowledgeable and helpful, Ryan as well. They both went above and beyond. I will definitely be back in and those two should he put up for a promotion or a raise.

Great customer service. Store was well organized but could use a little more room for strollers. Prices and sales have a great range. Not too expensive while having great brands to choose from. Ryan gave us great customer service when checking out. We will definitely be back 👌.

Huge selection, great prices, & very knowledgeable and helpful staff. Hailey helped me pick out my first pair of climbing shoes and answered all of my many newbie climber questions. I’ll definitely be returning!

After coming from a bad experience at the Verizon Store in Hadley, EMS was very pleasant.

My associate, Tom...helped me with a small purchase and made my experience enjoyable!

Kudos to Tom...and keep up the good work.

Thanks again!!

EMS is a great place for essential outdoor gear. The employees are extremely helpful and provide a wealth of knowledge about the products. Be sure to check out the discount rack for amazing deals on top outdoor apparel!

The store is well stocked and organized. The staff is friendly, well versed in all products and very helpful without being intrusive. I have been shopping at this store over the years and though staff changes, the professionalism remains the same. A credit to the manager.

By far the best multi-daypack fitting and customer service I've experienced. I tried three other stores before finding exactly the right size product and the backpack sales person was extremely helpful and knowledgeable. Thanks EMS!

I bought the cord for my hammock in here. Great price! The store has a great selection and variety of products. Ryan was very helpful.

EMS is great. They have great sales on outdoor gear (clothes/ shoes/ camping stuff) & the staff are very friendly and knowledgeable. I have been assisted with climbing shoes and skis!

Went in with my boyfriend this afternoon with a few questions about roof rack systems. Maryellen was super accommodating, knowledgeable and helpful with all of our questions and went above and beyond for us. Thank you for your help with everything!

The staff at EMS in Hadley are incredibly helpful. I stopped in the other day to find a Thule attachment for my new vehicle and the staff went above and beyond to help me find a specific fit at the best price.

Staff is friendly and helpful. In addition to carrying major brands the store brand apparel and gear is quality, no-frills, and reasonably priced.

Oh yeah, great gear, great stuff. Employees are pretty great. I'm unbiased also.

They have many deals in brand name 70% plus and the costumes services are 🙂

One of the last stores that sells outdoor equipment and not just clothing

Great outdoors clothing and shoes. Friendly and helpful staff.

Knowledgeable staff, great selection, and good prices.

Great outdoors gear, always a sale about.

You probably didn't even know this place is a must for your back-to-school needs. But it is!