TownePlace Suites by Marriott Tempe at Arizona Mills Mall

The staff was friendly and responsive to concerns. My air conditioning wasn’t working properly and maintenance had it changed out within an hour. Good breakfast and great parking. The price was excellent for room and board. The trees were
Pruned nicely and were mature. I would definitely stay again.

LOVE this location. I’ve stayed at another Towneplace before and out of the two I liked my room and the service I received here better then what I dealt with prior. Erin one of the front desk clerks was incredibly nice and she made our check in very pleasant. The rooms are very cozy, they have a more homey feel to them which was nice as well.

Stayed 2 weeks. Staff willing to accommodate, friendly. Clean and pet friendly. Can't say enough about Sheryl. She manages the breakfast bar. So accommodating, happy, and always moving! Loved her!

We came in very late on a Friday night for a basketball tournament. Everything was per usual and we had planned to stay another night until we had an unexpected emergency come up. On Saturday afternoon we came down to the front desk to explain the situation and check out early and the woman at the front desk (her name was Avis) was so kind, patient and helpful. She even took the time to print out some documents for us and pull up a map to help us get to our new location. The world needs more kind people like Avis, this 5 star review is specifically for her!!!

First time staying in TownePlace Suites. We were very pleased with all of the staff. They were very friendly and helpful. The room was amazing. There were televisions in both rooms and rhe living area. Had a full kitchen. Breakfast was good. Definitely recommend this location and would stay here again.

We booked the 2 bedroom suite. It was a great price. The room was clean and recently renovated. The beds were very comfortable. We didn't use the kitchen area but it was a nice space. It was nice to have the extra sink in the morning when we were all getting ready. We needed extra bedding and Paul, the manager, brought it to our room within 10 minutes. The breakfast was well stocked and sufficient enough to get our day started on a full stomach. Overall, this hotel is clean, has great service and we loved the location at I-10 and Baseline.

The family room we had was great, nice amenities nice privacy if you have kids/ teenagers. There are 2 separate rooms, a nice big bathroom, a kitchen area, a living room area. TV in each room, this hotel I felt was great and I will definitely be back.

Great price, comfortable rooms with great amenities. Staff is friendly and helpful. Breakfast is good, eggs, sausage, cereal, yogurt, toast, waffles and fruit. Nice little courtyard with plenty of spots in the shade. My only complaint is the pool, it was quite full of leafs and some trash. It was a windy day and could have been from after they last cleaned it, so I'm not letting it affect my review.

Great value! Comfortable, clean, newly renovated. Kitchenette had everything you’d want. The provided breakfast left a lot to be desired. Next time I’ll grab some eggs of my own on the way in and make better use of the kitchen in room. Internet was good. Very able to work at the included desk.

It's certainly not a Motel 6 (or some cheap, out-of-the-way place) but it's certainly not the Hilton, either. The most recent room I stayed in was like a studio apartment: full-sized bed (maybe queen?), a kitchenette, a decent-sized TV (with cable) and a bathroom. It was a clean room with some basic stocked amenities like two bottles of water, travel-sized bottles of shampoo/conditioner, and a small bar of soap. I forgot to mention air conditioning/heating that was excellent. Again, this place doesn't "WOW!" you, but it's still good. I cannot attest to the value for the dollar, though, as I did not pay for the room and thus do not know the cost.

What can I say other than Cecilia at the front desk and the rest of the staff at this property were beyond awesome!!I usually don't write reviews as I am to lazy but this level of exceptional service warrants a stellar review. I have been staying here for a month so far with my dog. The place is dog friendly and they treated my dog wonderfully.The rooms are neat and clean as well as the grounds. The cleaning staff were great and very friendly as well as the maintenance crew. Cecilia the manager was extremely professional, friendly and accommodating. I wish I can just live here permanently.

I stayed here for about 2 weeks. Was the best hotel experience ever. The hotel staff go above and beyond to make your stay comfortable. Its not very fancy but extremely comfortable with rooms that have a fully equipped kitchen. All of the staff here (front desk, shuttle drivers, housekeeping) are extremely helpful. At the end of my 2 week stay I knew all the staff and they all knew me!! I was a little sad to go back home. If I'm ever in Arizona this will be my hotel of choice.

Very friendly staff. Specially the cleaning staff. The one that I've only seen is a very sweet lady. Always smiles. My husband had to stay there for around 3 months for work. They have a great breakfast for you. The workout room has alot to offer as well. If we need anything the front desk is very quick to help.

I came here over the Christmas holidays. They had something special every day. Very charming interior decor with tree and stockings over the fireplace and pumpkin spice waffles every morning with cocoa. The staff could not be any more helpful. Even with limited numbers. Children safe and friendly. Wheelchair accessible. Kitchen, laundry available in case of budget travel. Moderately priced.

This hotel is absolutely stunning!!!!! I have never experienced such an amazing staff. They are all nice, organized and completely knowledgeable. The whole property is clean, quite and beautiful. My room is extremely clean, nice and cold and completely stocked with everything I would need for my stay. They breakfast every morning is delicious and has plenty of options. I am completely blow away. Thank you so much Towne Place Suites, tempe.

I stayed at towneplace for almost a month during the transition to my new job here in Arizona. I had nothing but positive experiences here. Is the hotel the most updated and squeaky clean, no. BUT the rooms are extremely comfortable and provide everything you need for a long term or short term stay. The staff at this location was absolutely incredible!!! Thank you to all of you who helped me out during my stay. I wish I remembered all of their names. A special thank you to the woman who typically worked the night shift with the red hair, you are amazing! The biggest highlight for me here was the staff. I went down to the front desk practically every night to either ask for a bottle of water or toilet paper (lol) and they were so friendly and made me feel comfortable during my stay. I would absolutely recommend this hotel to anyone.

The room was perfect had a little kitchen in it also had appliances with it. The free breakfast was amazing. My family had fun in the pool after eating BBQ. But the room definitely amazed me. I loved how it seem like a little studio.

Room was clean and staff was very helpful/friendly. The staff went over the top and made a rough night, not related to the hotel, much better. Overall wonderful experience, would recommend!

Comfy/ clean rooms! Courtyard and outside areas are nice for lounging. Christy was a big help checking in and helping work through a changing reservation. All the front desk staff was pleasant, including the housekeeper leticia who left a sweet note. Don’t forget to use the gym! :)

This has been one of the best places I have stayed. The room is clean, has everything I need to stay long term but the nicest part has been the staff. Everyone from check in, cleaning, to maintenance, and grounds people are some of the kindest, and helpful people I have met in a long time.