The Shipping Depot

Customer service here is above and beyond. They do much more than just shipping here. I had two cookbooks rebound here now they are good as new. Also they make Amazon returns super easy and convenient!

This is my go-to spot to ship anything and everything. Everyone there is very nice and helpful. They're great at finding the lowest shipping cost between the various carriers. Easy to get to, as well. You can even take your Amazon returns to them.

I came back to this location today and was very happy with the service. I stopped doing business with the previous owner at this location, due to poor customer service. Glad to be back now, this is convenient for me and the new staff is quite excellent.

Great customer service, always very helpful with my returns. If you haven't been to The Shipping Depot you definitely need to come, he is the best!

I walked in with a pre-printed label from Amazon for a UPS return, but hadn't kept the box or packing materials (shame on me, I know). This was a problem because what I had to return was a 50-lb portable air conditioning unit. The owner/operator went above and beyond -- he packed it like the factory might have, with a smile and friendly banter, and at a surprisingly reasonable rate. After my incredible service and experience, I will continue to use the Shipping Depot on Thompson Bridge Road for all my shipping needs. Thank you again, Mr. Shah!

This place has really turned around, the new owner rocks! He's always smiling, in a good mood and goes over and beyond making it super easy to bring whatever we have to ship...he does all the packing, so we don't have to. Great pricing and great customer service! Highly recommend.

All I have to say is wow! Just went and saw the new manager of this establishment does incredibly well servicing for my shipping. Have not had a problem since I've gone. Definitely would recommend getting a PO Box if you are in the Gainesville/Oakwood area.

The shipping depot is under new management and I must say it is fantastic. The staff is wonderfully polite and very helpful. The owners are very much so focused on customer service and it really shows. The new owner is so much more pleasant and helpful than the old one. 10 out of 10 would recommend... and I do.

Owner and staff are always nice and helpful. They always go above and beyond to help me get things done. Would recommend

I have read so many bad reviews about this place. I have never had any issues with them. The woman and her daughter that run the place are very helpful. I have never found them to be rude, but I also make friendly conversation with them. It’s a family run business so it’s going to be a little different than the post office or another shopping store. But it’s convenient and close by. I give this store 5 stars.

Under new management. I shipped trade-in devices to Samsung and the package didn't show shipped the day I brought it to the Shipping Depot, and called upset... the owner answered and remembered me and calmly told me that he mentioned to me when I dropped the packages off that Fedex just had picked up that day and that they would be back the next day between 4 and 5, so then it would be scanned at that time and show up on the tracking. The next day the packages did show tracking and arrived at the Samsung facility awaiting inspection. Several days later, Samsung sent me emails stating they did not receive the devices and were charging me back for the credit they had originally given. I could not reach them right away and began thinking that maybe someone at the shipping place opened the boxes seeing the label showed Samsung and stole the phones, retaped the package, and shipped, anyway. I left two angry messages on the voicemail, since it was after hours, that I knew someone stole the phones out of the boxes and I wanted someone to call me back, and that I'm going leave a very bad review online. I eventually did reach Samsung around midnight, and the representative told me that there have been automated emails sent due to lack of workers, that my phones were received, apologized for the inconvenience, and stated he would resolve the issue. Then, I felt horrible for l leaving the 2 angry messages on the Shipping Depot's voicemail and called back and left another message stating that the problem was with Samsung, and that I was sorry for assuming theft. The owner left a voicemail wanting me to call back to discuss, and called several times trying to reach me, but I could not answer. Finally, I was able to answer and he was gracious and glad that the issue was resolved. He was not upset that I accused him and his business of wrongdoing, and states he just wants to have a good business serving customers, and that he just bought the business 3 months ago and he doesn't have good reviews online due to the previous experiences before he owned the company. I told him I would definitely leave a good review online because he has always answered the phone when I called, and responded professionally even though I was upset and falsely assumed theft. Seems like a great place for your shipping needs...nice owner and wanting to offer a good experience for his customers. A+++++

Extremely genuine and helpful! Please looking at the most recent reviews as this business went under new ownership.
It is convenient, they do printing and shipping! Very thankful to not have to go into Gainesville for this service.

This store is under new management and the new owners are wonderful! I love this place. I am handicapped and they helped me get my packages in. They are so helpful in every way. I no longer go to the Post Office.

Best spot in Gainesville for all your shipping/printing needs. Great service, great prices. Will most definitely be coming back. THANK YOU

I've been a customer for almost 20 years. It has always been a pleasure to do business with them. The new owner has kept it going. Very nice and always goes out of the way for the customers.

I came in to return some items. The owner went above and beyond to help me. He let me leave the items in his store for a few days to dry out and helped me repair the box so I could ship it. I highly recommend the shipping depot!!

Owner is always attentive and cordial. Don’t let any old reviews put you off. The new owner is doing a great job and will go above and beyond to help you with whatever you need.

They will take care of anything you need when it comes to shipping, packing, and printing. The business has undergone new ownership and you can count on them to help you out with any situation. Highly recommend.

Don’t let any old reviews sway you from coming here. The Shipping Depot is under new management, and they are beyond helpful. Wouldn’t use any other place for my shipping needs.

The new owner has really taken this business and run with it. Very pleased with my interactions with this company and highly recommend going w them