Shook & Tarlton

Ive been renting with this company since October. They’re a pretty straight forward company, if you meet their requirements you can have a key within 2 weeks Atleast that was the case for me, I’ve had nothing but a good experience with this company. Anytime I’ve needed them to come out for anything they have came within 24/48 hours. I’m so confused by these reviews, however I do not give this company any problems so they do not give me any problems. Melissa & chole has been nothing but helpful with my journey in hickory.

I've lived in my apartment for nearly a year and have enjoyed being there. The one maintenance issue we had was handled quickly. Everyone at the office is pleasant. I recently renewed my lease with no issues.

Waited a few months before leaving my review because it's appropriate when moving across country such as GF and I did, putting our faith in an establishment such as this one. Today I am changing it from 3 to 5 stars and they deserve every bit of it.

I am very cynical and jaded after living 5 years in Vegas before moving back to the area and had my doubts, but Sawyer (leasing representative) and the maintenance staff of S&T have exceeded every time. We had a few standard issues after moving in and I wanted to see how they would respond. Anyone can be nice when they want your deposit but give it a few months and you'll see who you're really dealing with.

Well, they did everything one could hope for and have made our transfer here close to perfect. We had an issue with a refrigerator and it was replaced within the week. Issue with a leaking patio door during the rain and that was addressed and fixed. Issue with a noisy neighbor (I work nights) and that has been taken care of. Everything we have mentioned was a point of concern for us they have shown to be very professional and responsive.

I have taken to mentioning them on Facebook and other social media sites, as well as at work, as my one and only recommendation for those moving to the area and encourage you to give them a chance. After 3 months of living in our apartment I sincerely cant think of a single thing they could have done better or more professionally to show we are valued tenants.

No place or move ever goes perfectly but I can honestly attest that our leasing agency and residence has not been a point of contention. It has gone almost flawlessly. If I'm ever off on a morning early enough I keep promising myself to take them donuts to show my appreciation hahahaha

10/10

Trust me, give them a chance. Compared to other leasing agencies in the area, and horror stories I've heard from coworkers, these guys are all-stars.

David Manley did an excellent job repairing water damage in my ceiling from a roof leak. Great communication, prompt and professional service, and high quality work product.

I'm a new resident at Shook & Tarlton and I have to say that I love the new place. The layout of the apartment is great as well as kept clean. Had a little trouble with the toilet overflowing but that was taken care of within minutes of me reporting the issue. Special thanks to the maintenance guy, Daniel, he was quick to arrive and quick work on fixing the problem. Excellent service all round.

I have been in my townhouse almost nine years and I have to say the people now managing this property are the best. They actually answer the phone if there is a maintenance issue and they go above and beyond to fix the problem as quickly as possible. They are professional and courteous and a pleasure to work with. Our yard actually gets mowed on a regular basis now and they will come out and sweep away wasp's nests and any other pest issues that arise. I am very pleased with the way things are handled now. Wonderful people!

I've been a resident of Shook & Tarlton for around 8 years and I've had a positive experience. I remember one summer about two years ago, my refrigerator stopped working. I called the office. They sent a guy to repair it. Since the issue with the fridge would take a few days; they replaced the fridge the same day. I didn't lose any of the food in it.
Also, whenever I have had a question or concern and call/email the office; they call me back or reply my email with little or no delay.
I highly recommend Shook & Tarlton.

I relocated to NC from across the country during both COVID and holidays. Sawyer worked with me in my unique situation and made me feel assured that the apartment would be there when I arrived. Initial maintenance needs were addressed quickly, even with holiday schedules. Staff is friendly and professional. I highly recommend!

When it comes to bad luck, my name is shortly to follow. Given the bad reviews on here I still decided to take my chances and rent a townhome from shook and tarlton. Everything went smoothly, any time I had a problem, maintenance was knocking at my door shortly after. After about a year I decided to upgrade to a three bedroom home they had available, after moving in we discovered a bedroom closet light wasn’t working (not a major issue) but within a few days (given its winter time and some emergencies came up and even without me having to call back about the issue) Daniel came out and ended up replacing the whole light. This company is recently under new management and they are trying to repair their once good name! Give them a chance, you won’t regret it!

The staff and team at Shook and Tarlton has been very helpful in getting our lease rental together and worked with our group to make the transition seamless. Very professional, good price for the location and staff were very responsive in customer service and returning calls and emails. They are a great company to work with.

I moved in and filled out my “inspection form”. After I turned it in, Chuck, Bethany and Another guy, I’m sorry I don’t remember his name, came to my house and all I can say is WOW!!! They spent the entire day here and they worked their butts off! They fixed EVERYTHING on my list and then some! They were awesome! Now let me add that I was very hesitant about renting from S&T from other reviews, but let me tell you, they have DEFINITELY changed! Do not hesitate to rent from them! Thank you again CHUCK AND BETHANY for doing such an amazing job, you’ll never know how much I appreciate everything you did!!!

Sawyer and the staff at Shook & Tarlton are a 5 star property management team. From Day 1 I have received outstanding service in my property rental search. They make one feel like family and I trust this group to be responsive to my needs. You won’t be sorry - don’t go anywhere else for your rental property.

We have been living at The Village apartment for the past 10 years and love it! The apartment is very clean and well kept! Office staff is very professional and ready to help!! Daniel H. from maintenance is great... Very kind, knowledgeable and punctual!

My very own one-bedroom apartment at 26 years of age 30 1 years ago ago from Shook and Tarlton Property Management, C Shook and Tarlton Property Management today here with my fiance our very own beautiful two bedroom townhouse. I say the professional staffing owners at Shook and Tarlton took all the worries off of my fiance and I and brought us into our new home with a warm and welcoming order a business. A lot of people in Catawba County here's the place to come to find your place here in Catawba County.

I love renting here, very quick response and if any issues it was resolved so fast. Going to renew my lease once my year comes up!

Sawyer Simpson is the best. He helped us to sell our home quickly within a few days. The process was professionally handled and easy for us. The commission was reasonable. He was quick to respond to any issues arising that we had even it was night or weekend. Thank you Sawyer!

We have lived at our property for over a year and just renewed our lease. This company is very helpful and responsive and always fixes our issues promptly. Paying rent is easy and communticaton is open. Enjoy renting from them.

Friendly and responsive staff. Affordable and nice properties. I love the place I rent from Shook & Tarlton and they are a great group to rent from. I have rented from several rental management companies over the years and I will rent from none other from here on out! Thanks Sawyer and staff!

I absolutely loved the dedication of Dave and Dave at shook and tarlton!! They arrived to fix my bathtub in 7 minutes. Absolutely amazing!!

I have been a Shook & Tarlton Resident for the last few months. I don't know why they have such bad reviews. I did realize it was before the new owner took over. I move in, in July, I am completely satisfied so far.