PetSmart

Take my senior dog here for grooming at least once a month. Just a few minor issues in over a year. When mentioned they fixed quickly. I've used several of the staff and liked all so far my dog seems comfortable with all of them would recommend.

This is the best PetSmart I've ever been to. The employees there were so sweet and loving. I had a situation where we moved 1500 miles away from home and our pet rat wasn't supposed to come with us because he was a little old man, 3 years old. I honestly didn't think he'd survive the trip but our little Luca did and he did amazing. Long story short I left his cage behind and stopped here to see what they had for cages for him since he was traveling in a traveling cage when he wasn't being held. FYI he was held 75 percent of the trip.
I went into this PetSmart looking for a cage for Luca. A gentleman greeted me at the door and I told him my situation. He loved up on Luca and got some Luca kisses and love and he loved up on Luca in return. He fell in love in with him and had to find his coworkers to meet Luca. Needless to say they all fell in love with him and Luca was happy to give his Luca kisses and love away in return. I was standing in the middle of the store bawling my eyes out because this move had cost me more than expected and I didn't have the money to spend on a cage that he needed at that point in time. I begged him to please take my Luca home and love him like we do until his life is over. He's 3yrs old and an albino rat so he's lived beyond his life span already and I only expected him to live a couple more months.
These guys bent over backwards to help me get Luca into a bigger cage for when we got to our destination! They ended up finding me a cage that worked for him and he was comfortable in until I got us settled into our place. Y'all I'm a grown woman standing in the middle of PetSmart bawling my eyes out and these guys bent over backwards to help me, and they did. I've never been to a pet store where any employee is as passionate about helping animals or their mom's and dad's as this PetSmart. I highly recommend this place not only because of my experience and the employees, but because the place is clean, well organized, and spacious. The employees are also very knowledgeable about their products and pets. I can't wait for the chance to go back to this PetSmart and shop there again and personally thank the employees for their dedication and help. Our sweet little Luca ended up living to be 4 years old and lived another 8 months. Thank you to the kind hearted man and ladies that helped me out that night. Your love will be remembered for a very long time. Continue being the awesome people and animal lovers you guys are!

Madison is the groomer we’ve used the past several times for our Golden mix, Kevin. She is amazing. She does exactly what we ask for, tells us what will look good or not good, and he absolutely LOVES her. Thank you Madison!! See you soon :)

Gavin and Zoe are great groomers. They do a great job with my allergic Basset Angus!

Great customer service. I was helped find items I was looking for and the lady at the register was awesome as well.

Staff is very friendly and helpful. The prices on comparative dogfood also reasonable. I love this store for all my fur babies

We travel throughout the country and have used Petsmart for our girls grooming needs. This location was fantastic!!! The young ladies were simply phenomenal. Making an appointment was easy and communication with our groomer precise and professional. Our girls looked great when we picked them up. We highly recommend this location and will return when we are in the area.

Absolutely love coming to Pet Smart, I always find really unique pet goodies and supplies. Friendly service, well stocked, clean store.

Caitlyn, I hope I spelled her name right; did an exceptional job of grooming Wally today. It was his first time at PetSmart. My plans are to reschedule him with her, again and highly recommend her to other furbaby parents. You will not be disappointed!!!

The staff is always nice. One employee was walking by as I was picking up a bag of dog food. He asked if I needed help. Just that question alone, puts them on the top of my list. Sometimes I can't lift the bags and I appreciate being asked... and helped.
Everything was nice as always in the store. Clean, neat, checkout area is managed well.

We chose to purchase a male dragonscale betta fish from this location for our daughter as a Christmas gift and it was a pretty good experience. I visited the weekend prior and a knowledgeable associate gave me some pointers. When I returned Christmas eve is was a smooth process with employees available for any last minute questions.

Staff is great! I always find what I need and then some! Never a hassle to come here. My fur babies always have what they want, when they want as long as Petsmart is open.

Always a quick spot to get what I need for my 🐕.

They have me great help with my new found kitten. They looked her over and helped me figure out how old she might be. Nohe ik set up with everything I need.

The store was clean and organized. What we were looking for was easy to find. Helpful staff.

Been going here for years. Pretty nice store with plenty of products for many different kinds of pets. Most recently came to look at bearded dragons for my daughter.

Has my Puppies groom.
They looked good

Always great staff who are very helpful, polite and eager to answer any and all questions you have. Great selections of products for all my pets needs from my dogs to my bearded dragons to my rats. They always have what I need and are always so helpful. Great prices and huge selection

Cashier was very friendly and helpful

The hickory location gave my dog and myself a wonderful experience for her bath/trim. As a costumer I was treated respectfully and the manager was professional and helpful to my needs. The groomers did a great job and my dog had a healthy attitude when picking her up from her bath. Thank you to all ! We will be back !