Staples

Jennifer and Amber were a huge help with getting some printing done for me yesterday. They had everything I needed printed up and ready for me within hours of my ordering it. It was just what I needed and a great value for the price!

I just used this Staples to have some flyers printed for a Psychedelic Cannabis event I'm hosting and I was very happy with the speed and quality of the final product. Very easy to upload or create your own image and order online. It was done by the end of the business day on a Friday, which I really appreciated. I will definitely use Staples again for printing more promotional materials for my events in the future!

I have nothing but good experiences with the printing and marketing department. Robert is extraordinary. Actually works with me to create a good product. And remembers me when I come back months later. My wife says, "What don't you go to X store, it's closer." I wouldn't go anywhere else. This printing department is collaborative and takes pride in producing consistently outstanding products. On top of all that stuff, friendly, interesting people. Thanks for all you do for everybody who comes in.

Colby helped me figure my TSA Pre-Check application. Lovely experience. Great service!

Im reading all these previous reviews and cant understand how they arrived at their conclusions. Every time I visit this store, BRIAN the manager always makes eye contact when I walk in and offers to help me if I need it.

Today I called concerning a production manual I had misplaced and needed printed and bound. It was a rush job and they said they could get it to me on Sunday which was perfect.

Walked in to place my order, BRIAN (the manager that one reviewer said offers horrible service) said he would help me out and print/bind it while I waited (less than 8 minutes). He also was multi-tasking and helping two other customers while helping me.

I will always give my companies business to this store. Brian and Sheri today made me feel like I was valued, and thats what customer service is based on! Thanks to both of you for your help!

I came into Staples around 2:30 p.m. to print a color program for a Benefit Concert. I called a couple days before and was told a certain price. When I arrived I was sent to the self-serve section by one of the associates (young man). I decided to run a test copy. The color copy had a long line through the image and I also notice the price was going to be almost double what I was told on the phone. So I spoke with another sales associate, Laura P., and she stated the cost might be different if I leave it and have them print them on the non-self-service side. I was told the copies would not be ready until 6:00 p.m. I had some shopping to do at the store. I made my selections and was at the check-out counter paying when I noticed Laura walking towards the checkout. She was totally awesome and had the copies ready which saved me driving back a couple hours later. I am forever grateful to her and to Staples for this. Staples took a load of stress off of mind since the later time would have been more challenging to do since the event was later that evening. THANK YOU!

I came in at 8:30am with return for the “happy return” program, and the person who is responsible for the returns wasn’t coming in until 9am. I thought I would have kill 30 minutes, but Brian stepped in and took me immediately. Not having to come back another time or wasting half an hour was a great start to my Thursday. Thank you!

5 stars for the service Ryan gave me at this store!!!

I came in to print off flyers I'd made for my cat who was lost and had a hard time with working the printer myself. Despite being busy, Ryan was able to manage helping several guests simultaneously without any of us losing quality customer service.

Was so grateful for his help formatting and printing the flyer. I was distraught, exhausted, and worried, and Ryan really helped me ensure the flyers would bring our baby home. He was patient, understanding, and very kind.

Thank you, Ryan, so much for everything. Treat him well, Staples!

So grateful for kind staff. KG and Barry were so kind. I had a large document that I sent in from online and the photos misprinted. I brought back the document and showed the misprints and they were so kind and gladly helped me. Highly recommend to friends, family, anyone! Amazing experience! Thank you KG and Barry!!

Robert, the Manager, was extremely helpful!! Showed us where to take our old printers, gave us a $30 credit toward a new printer, listened to what we wanted and checked us out. We were in and out of the store in ten minutes. We loved the experience and the new printer.

Wonderful service. Staff were friendly, helpful, and knowledgeable. Traveling to Asheville for work, I made three trips to this location in one day. Each person who helped me was a problem solver and happy to assist. Special thanks to KG in printing who was my MVP that day; highly reccomend this location for same day print services.

I love staples so much!! But at this location (Merrimon Ave, Asheville) on a Sunday, October 1st 2017, at around 2 pm, I had the worst experience with customer service I have ever had. In the printing section the woman had no work ethic whatsoever and could care less about mine or anyone else's needs in that store. Before I could even say a word, there was another customer who expressed her concerns and the employee literally gave her a blank look and walked away. Then an elderly man politely asked for help, after patiently waiting for about 30 minutes (clearly needing help that she simply ignored) and she YELLED at him!!! Needless to say, I was the third distraught customer who left Staples on this day.

Update: Returned on February 27, 2018 and was met by a young guy by, I think, the name Harley. I almost flinched as he approached (thanks to my previous experience) but needless to say, I was pleasantly surprised!! He was so kind and went above and beyond to help us and others in the store. Thanks to him, my faith in Staples has been restored! Changing my review from 1 to 5 stars. This guy needs a raise!

My experience with Staples was extremely positive. Barry and Julia in printing really helped to expedite my business card order! Not only that, but they were extremely kind in doing so even though they were very busy.

Never had a problem and have at least 20 visits/purchases from Staples...It is also convenient to use its website and have the product shipped to the store for your pickup with no freight charged. Most of the "complainers" I think just don't like "big box" anything.

One of the most accommodating Staples I have ever used. I needed assistance with a short timeline print job and they were great with communications and making it happen for your team. Shoutout to Robert for making it happen!!

Laurie in the Print Department saved the day TWICE! First, after a frustrating on-line experience, I arrived at the store cranky and impatient. Despite a line of customers and endless questions by a newly hired associate, Laurie's calm and focused demeanor soothed my nerves and Soul. When I arrived the next day at the 11th hour to pick up the banner, an error was noted. She immediately corrected it and sent me on my way with a twinkle in her eye. SHE'S UNFLAPPABLE!

We had a great experience working with Laura in the Print & Copy section of Staples. They were very friendly and helpful when printing checks for our business. We will be using them again!

Once again, Kenneth and Harley in the print department saved my day. They worked with me till I was happy with the printing and then ran and trimmed the whole job while I waited. They are very calm under pressure and really know their stuff! Thanks guys!

Had a great experience with Laura in Printing...She was very helpful and patient with directing me online & over the phone. She even called to inform me of a tiny mishap and corrected the issue immediately. Excellent customer service! Thank you!

this store must be under New Management, I used to be properly ignored when going to Staples but now I am greeted within 10 seconds of walking in and I was even asked if I wanted to have my case of paper carried out for me when I checked out. It was a great experience.