UPS Customer Center

I typically will only write reviews for restaurants, but the staff here were so helpful! Just wanted to thank the staff at this location for doing all they could to get my package to me. One of their trucks wrecked and delayed a package containing live animals (saltwater fish and coral). They held the package for me and allowed me to get it first thing once the truck was unloaded, early on a Saturday morning. Otherwise the delivery would have been attempted Monday which would be an almost guaranteed death sentence for the animals.

THANK YOU GUYS!

THIS... IS... IT!!!!!

Here is the most prestigious company on high, who was courteous enough and kindly enough to offer me a job, and subsequently hire me on the spot.

And all I had to do besides heading over to their office for my orientation with a few other prospective employees, was acquired a pair of sturdy work boots for them.

UPS are the first company of whom I have ever worked for and gotten paid as a result of my diligent efforts. Yesh, I still work for them, in case this was not clear enough. No, I do not regret accepting the entry level position they offered me.

Now, for all of you Superior Fans who happened to know I am also an established author of a certain series involving giant, anthropomorphic like space animals, and beings, including humans, who trained and gain wings with which to fly, please allow me to speak on behalf of our prestigious company...

I understand which there might be some of you who feel dissatisfied, either with our drivers or with our delivery members. But, first, I beg of you to stay your criticisms against us! Having been employed by this company as a driver's helper, I have come to understand how difficult even a single days worth of parcel deliveries can be. Not only this, but I have also come to appreciate all of the tough toil and risky responsibility which comes with a job such as this one.

As one enormous team, rather than many individuals, we are doing the very best we can for every single customer we have. Especially considering the limited size and scope of our own time and resources. And yesh, they are indeed limited. Thus, on this closing note, I humbly ask you all to consider the source of one single employee, me, and my words, before you judge us too harshly.

Thank you... To all of you customers, and also, my fellow employees and friends.

While I don't have very much trust in any of the postal services are country can afford, at this particular location, there is at least one employee that gives me hope. Albert was very accommodating and honest and made a difficult task easy. I hope all my future interactions with UPS in the future can compare.

I would like to compliment Daniel at the ups customer care center in Asheville. He was extremely helpful to us trying to get my fiances new computer before the long new years eve weekend! Sometimes i think customer service in this country is
dead. Then i meet people like Daniel!! A credit to your company!! Thank uou so much Daniel!!

Michelle found my package and it’s already been delivered back at its destination. Very courteous and on top of it customer service!

Our company ordered a part to fix one of our cranes that had to go out to a job the next day. I was told by the helpful front desk clerk that if I came by early that next morning I could catch our package before the trucks left for their delivery routes. Duane in the back pre-loading dock was super helpful, he helped me track down the package and got me out the door in a timely manner. With all of the logistics and moving parts that center deals with everyday I was super impressed to have the customer service that I received.

Daniel has been filling in receiving duties at the customer counter in addition to his usual position handling international orders. He is always incredibly helpful in giving as much information as possible when i have an unusual question. He is always willing to help carry large orders from the car. Please give this man a raise, he makes UPS a pleasant experience

Good experience. I had them hold a package because I wasn't going to be home when it was delivered on Friday. On Monday I went in, picked it up, all good!

You just can't beat UPS. Plain and simple, if you want it done right, done on time and professionally..... Choose UPS.

Excellent service, I had to redirect a package here because it was listed as undeliverable. They were able to get me my package quickly and hassle free, it was a great experience.

My job is to drive and deliver new UPS step vans. The shop Personnel that I dealt with was very nice and prompt

Got tied up in traffic and arrived 12 minutes after they closed. No issue they opened and helped me right away. Fast and very friendly help.

Very polite recieved my package and was on my way no long wait

Fast service and friendly people. Pretty cheap, especially on Amazon’s dime. Full service shipping hub.

Busy place, But no problem receiving my package

Had to go pick up a package due to our road name changing. Fast, friendly service!

Great team here. Always polite, and help me get those (mine) late packages on the road.

Customer friendly. Small waiting lines

Customer service clerk was very helpful

Good CS.