Sleep Number

Sales Person, was personable, knowledgable and friendly. The choices were plentiful and and noway did we feel pressure to buy. We researched before we got htere so we were pretty sure we were goign to but, but his presentation sinched and he was honest and did not try to upsell us to at level we did not need!

I had one of the best customer service experiences of my lifetime with Richard. He was so knowledgeable, kind, warm, and professional. I'm excited to take delivery of the bed in a really short time.

After looking online at pillows I found a Sleep Number one that looked interesting. I went in and the sales person was very knowledgeable and patient. He ordered what I wanted and the process was super easy. Would highly recommend.

It was an absolute pleasure working with Catherine! She is extremely knowledgeable, personable, friendly and helpful. Couldn’t have asked for a better experience. I’m a12 Year SN bed owner and have developed relationships with all of the SN associates that have helped me through the years, both Catherine and Richard are no exception. I’m glad to have found more SN Family.
I would like to add that, I have seen comments on here about other brands (I will not name but you know which those are) mostly about being cheaper but also just as comfortable. I just want to say, while that may be a true statement/opinion, I personally know that the other brands do not hold up to the sleep number quality. 2 of my beds were 12 years old and still going strong, no issues, no dips, no breakdown. The fact that you can clean pretty well every piece of it is priceless! I only made this purchase because I sold my household and moved across the country. To date my family had purchased a king size, 3 queen sized and a twin now for my teenager because our new space is small. Sleep well all.

We were very impressed with the attention we recieved from Dallas and how well she was working with us and another customer at the same time.

Recently, we stopped by Sleep Number has we’ve heard so much about these beds. Our associate Richard was beyond helpful, in helping pick out the best fit for us, answering questions, and arranging delivery. The only unfortunate factor is that now we have to wait a month before we get it. Very excited and can’t recommend more highly!

I went to the Asheville Sleep Number store in May to look at new beds. I was helped by Michael Whitt, I also interacted with the other staff members while I was there. Everyone was extremely pleasant and helpful. Michael Whitt took the time to explain the product line to me and answer all of my questions. He let me try all of the beds out and I ever tried a few multiple times as I narrowed my decision down. I am very happy with my new bed, I am getting the best sleep of my life and I cannot say enough good things about the people at this store!

Sleep Number Asheville takes very good care of its customers and does not try to upsell what you don’t need in a bed. They are truly looking for what the best match is. RB is an exceptional sales expert and took the time to explain the technology behind a few different models we were interested in. He did nor pressure us to buy, but allowed us to make our own decision and walk with a quote in hand. He offered to watch for upcoming sales if necessary, but we were able to contact him over the phone and arrange financing and delivery. We are looking forward to delivery and starting with our pSE. It was extremely helpful to visit the Asheville store to understand the nuances of the different bed models and find what worked best for us. I’d encourage anyone to visit the store in person to really make the best choice!

Wonderful experience with Richard in Asheville Sleep Number. He took the time with my husband and I to test each mattress until we knew which one we wanted to purchase. He was patient and answered any questions we had.

Good service - greeted by Michael as soon as I walked in the door. He was friendly, listened to what I wanted, explained everything about the bed I was purchasing and the cost, the return policy and the delivery and set up process. This will be my second sleep number bed. They are great.

The buying experience was great not a lot of pressure.
They politely asked for the sale and after some due diligence they got the sale. No pressure to upsell, looking forward to our new bed next week .

Dallas hands down went above and beyond to help me and my family find what was best for us! She is the definition of what customer service should be! Best sales experience I have had in a really long time. Maybe ever.

Customer service was wonderful and on top of everything we needed. I did the research between Sleep Number, Temperpedic, and the Purple mattresses, neither the purple or Temperpedic had the same features that the Sleep Numbers did. The SleepIQ technology was the icing on the cake for the wife and I, with that we purchased a C5 sleep number bed with a tier 2 adjustable base, along with a pair of sheets and a mattress protector for about $4500 and some change, will be delivered April 28th....

Our sales advisor, Richard was very helpful and knowledgeable in directing my wife and I towards the best Sleep Number product for our individual needs. Can’t wait for our new mattress to arrive.

Stopped by to glance and found a bed that was perfect for us! Mark was absolutely wonderful, knowledable and kind! He made sure we knew what to expect and had all the pieces we’d need for bedding! We’re excited to start sleeping on our new mattress. The best mattress we could get for that wondeful value! Thank you Mark!

Huge shout out to Dawson excellent customer service we were really worried it wouldn't get here in time and she stayed right on top of everything. Thank you sleep number we love our bed and wanted one for our camper . Thank you Dawson for everything you went over and beyond for us we truly appreciate you.

So far 2 nights of these Awesome sheets that keep you cool & comfortable speak volumes & do Exactly what they say! Makes you say Ahh.

We had a very pleasant experience in the store. Chathrine is the lady who helped us, and she was knowledgeable about the product. We did end up purchasing a bed, can't wait until we get it.

Catharine and Grady were very helpful, thorough and patient. Catharine’s product knowledge was extensive. She and Grady were extremely professional. We highly recommend this store and this wonderful people.

Catherine was so warm and helpful. She made us feel right at home. As a gay couple that is very important, especially in a mattress store.