Catawba Valley Insurance Agency

I have been a client for several years and Cynda has always been wonderful, especially when I had to file a claim. I recently got married and we switched my husband from USAA car insurance to CVIA today and saved $900/yr for the same coverage. Max was great to work with!

Excellent service, far and above you have exceeded our expectations once again. Thank you for your wonderful assistance. Cynda is very efficient and professional.

Cynda and Shana are my go to girls.They Always have a quick response to any question I have about Insurance.Very professional very friendly. They take the time to make sure you understand.I have done my business with them for 15 years or more.Thanks for All you ladies do for my family. Dawn Vinyets

I can't say enough great things about the incredible customer service and personalized care we get with Catawba Valley Insurance Agency. Cynda and her team treat us like family and the rates are very reasonable. We are customers for life.

Wonderful group to work with. They are friendly, precise and expedient.

“To whom it may insure”, so i’ve dealt with National Gen for years now. I only made this a 5 star review, because 6 wasn’t available. I spoke to Lesette(i know my spelling is probably off), but she set up EVERYTHING over the phone. Today Cynda B. in person & she was nothing short of amazing. All of you are awesome & i refuse to take my coverage anywhere else! Cynda I can’t speak high enough about you. Thank you, thank you..thank you! All of you enjoy the holidays 👍🏽🤝🏼🫶🏼

I utilize Catawba Valley Insurance Agency for all of my family's insurance needs, including life, home, and auto.

Over the past 5 years, Cynda has always been approachable, knowledgeable, helpful, and always provided my family with options that meet or exceed our long term and short term needs.

I would recommend Cynda and the other agents at Catawba Valley Insurance Agency to anyone. If you think you're getting the best coverage at the best price somewhere else, give this team a chance to quote your business.

I signed up for auto insurance coverage with Catawba Insurance Agency/Hickory, NC last month. My payment is affordable, and the process was simple. Cynda was great - professional, patient, and courteous. She explained all of the coverages offered in the auto insurance which helped me make the best choices for my needs. I would recommend giving Catawba Insurance Agency a try!

Max always responds promptly to service request. I can tell he is trying to earn my business. Max and Catawba Valley Insurance Agency delivers on service and that's why I have had my Auto, Classic Auto, Boat, and ATV and Homeowners with them for over 15 years. They are a great insurance agency to do business with!

Yes you have. I want to thank you for your personable service. I don’t feel like a stranger or a liability. I feel like a friend. Thanks. Ed Ragan

Always always enjoy dealing with my friends at Catawba Valley Insurance they do a great job very consistent thank you

I’ve had my Erie Insurance vehicle and homeowner policies since 2001. I was with another Erie agent, and Catawba Valley Insurance Agency bought their business (in 2003?) when the other agency closed due to that owner changing professions. I was initially apprehensive about my policies being taken over by an agency unknown to me, but I shouldn’t have been, as CVIA has always been professional and friendly. I’ve had a few claims over the years, and my Mom had a homeowner’s claim from the tornadoes in Oct 2017, and I have been very pleased with how they’ve been handled - so pleased that I’ve referred several friends and family members to them for insurance over the years. If anyone mentions a policy renewal coming up, or an upcoming purchase of a new car or home, I’m always bragging on CVIA. Their new office, on LR Blvd, is decorated with many service awards from Erie Insurance - and deservedly so! Although I think Erie is their main line, they also represent Progressive and National General, so more than likely they can find you great coverage at a reasonable price.

I am very satisfied with my service from Catawba Valley Insurance. They have handled my claims in a very timely manner. The adjusters have been easy to talk to and fair. I have recommended Catawba Valley Insurance and Erie Insurance to a lot of my friends.

Cynda has been extremely reliable, professional, knowledgeable, helpful, kind (must I go on?) in all our dealings with CVIA.. I know this is a tough business to work in and she has always taken care of matters in a calm and friendly manner and I have felt that she was always looking after our best interests.

As of 6-22-2020 I visited this location and the Agent by the name of Frank Morales was very friendly and very professional. Frank help and also explain to my husband and I about Auto & homeowner insurance he was very helpful. I most definitely would recommend family & friends to this insurance agency. Thanks alot Frank Morales

I've only worked with Cynda Bollinger, in my opinion she makes Catawba Valley Insurance shine. Where ever Cynda works is where I'll have my insurance coverage. I commend Catawba Valley Insurance for hiring such a great professional in Cynda. She takes care of EVERYTHING, we are very satisfied customers

Patti Cook

Cynda provided superb customer service. She worked with me on the policies that fit my needs and was amazingly efficient. A computer "glitch" required a redo of my policies to correct wrong policy numbers, but Cynda discovered error and quickly corrected.

I have been with this company for years, my family has as well. I've never had any issues with not only my auto insurance but also home insurance. This agency has always been very helpful in answering any question I may have, and the agents are knowledgable and willing to help you to the best of their ability.

My Experience with Frank at Catawba Valley Insurance was excellent! He was prompt, knowledgable, professional, personable and patient. I had a great experience!

I highly recommend Catawba Valley Insurance for all your insurance needs. Not only is Cynda Bollinger very knowledgeable but also actually cares about helping her clients.