Mattress Firm Airport Road

I, honestly, never knew there was so much to know about mattresses. Tyler, the store associate, was amazingly knowledgeable and courteous. We never felt “sold” or made to make a decision in any way.
We stayed for over two hours, laid on (almost) every bed option, tested the adjustable bases and explored pillow options.
As we and Tyler agreed — hopefully, we won’t have to see each other for another 10 years. 🤣

After a horrid experience at a local furniture store where the salesman thought any question I had was absurd since he knew exactly what I needed/wanted, I decided to stop by Mattress Firm. It was there that Sara helped me. She was patient with my questions - knowledgeable in her answers - and friendly on top of that. I left knowing the mattress I bought was going to work for me thanks to Sara's help.

It was time for a new mattress and as a previous customer, we started our shopping needs with Mattress Firm. And based on our previous experience, once again we are satisfied with our decision to shop with Mattress Firm. The experience, customer service, and overall process with our purchase was exceptional.

April was great! She provided helpful education about mattresses and adjustable frames. She was very patient with my wife and me as we processed lots of information and finally made a decision to purchase an adjustable frame, mattress and pillows.

Great buying experience. Damon was very polite and courteous and helped us find exactly what we needed.

We had a great shopping experience with Jeremy. He was patient, knowledgeable and friendly. He didn't follow us around but was available for any questions.

My husband and I were so grateful to our salesman, Craig. He helped us from start to finish and made sure we found exactly what we wanted. Thank you!

Sean and Justin were really patient with all my questions and generous with their time. Great experience, would definitely recomend!

The service provider Jackson was exceptional, and knew his products. Very helpful and professional.

Very knowledgeable and did not pressure us. We spent about an hour shopping and found something we liked. Would recommend this store.

Mkayla was the employee there to help me out. She was super informative, knowledgeable and incredibly nice! She understood my budget and what it was that I was looking for and showed me options that would be the best for me. If she’s selling it, I’d buy it! It’s hard to find amazing customer service these days so it was so refreshing to be taken care of the way she does.

The employee that helped us was very nice, knew what he was talking about, and didn’t pressure us.

We went online to find the product we were looking for, called ahead to make sure it was in stock, and drove over. Frankly, one of the things I liked was the salesman didn't try to upsell us on anything. The entire process was painless.

April, was so professional and helpful! Having to order over the phone was made simple, quick and easy.

Sabrina is the ABSOLUTE best mattress saleswomen out there. Let me tell you. I will be sleeping like a king knowing she sold me on a purple mattress. She even said she would read to me every night my favorite book, harry potter. For real though great service, and even better care. Thank you so much. She deserves best because thats what she gave us!!

Outstanding customer service 👏 👌. Sales Representative Arthur 👏 👌. I love my pillow 😴.

We had a pleasant visit to Mattress Firm today - we felt welcome. Damon answered all of our questions with expertise. He did not rush or pressure us and gave us plenty of room and time to make our mattress decision. This was a good shopping experience. Worth the 5 stars.

Michael was awesome! Made the whole process soooo easy & smooth for my husband and I. Didn’t feel rushed at all, he spent a lot of time working with us. What a great experience! Would highly recommend working with him if you can!

The guy helping us was great. Knowledgeable, friendly and easy to work with. Will return

Great customer service, Mike helped us choose a mattress without putting any pressure to buy. Was there to answer any questions me and my wife had about their products. Very honest feeling service and we are excited about our new matress.