Major's Furniture & Appliance

I have never had a better experience! Bill and his staff were professional, accommodating, and super friendly. I had been in and out of several furniture stores on the hunt for the perfect small sectional and what sealed the deal here was incredible customer service, as well as a MASSIVE inventory to chose from!

Bill took the time to walk the store with me, measure furniture, listen to what I was looking for and then deliver. From the time I entered the facility until I left, the staff here at Major was just amazing.

I would recommend Major Furniture & Appliance over anyone else here in Jacksonville. Family run, family owned and family friendly!!

Thank you all so much for making this purchase so enjoyable. I can't wait til my new Sectional arrives!!

I love rhis place! Anytime i need sonething they are the first place i go. Super friendly, and genuinly care about people!

8-22-2020 After an attempt to deal with one furniture company in Jacksonville, my husband and I returned home feeling as if we had not been accomodated. We were pushed toward furniture that was not even close to what we wanted and anything we saw we liked, was not in stock...even though it was on the floor. Prices were ridiculous.....4000.00+ for 3 pieces.
Tom, greeted us at Major Furniture and listened and was not pushy or trying to change our mind about what we wanted. The 3 piece living room group was exactly what we were looking for. Excellent customer service and discounts cut the price from the other store in half. Very satisfied and will go there FIRST next time. 👍

Always friendly and helpful folks. I am a repeat customer. Prices are lower than others with the same furniture and the financing is easy! Extra nice that my 4 year old daughter looked forward to visiting because of the balloons. They did not have any out with her favorite color, so they blew up one for her. Made her day!

Absolutely amazing costumer service. We bought our couches from them 8 years ago and could not remember the brand. We called and they still had the info for us and were so helpful. Also the couches we bought from them almost look brand new, eight years and five kids later. They have quality furniture that will last.

My parents shopped here when I was a child. I remember everyone always being helpful, willing to talk, and overall a nice place to shop. As an adult I still love to shop at Majors. They remember my parents and I. I have always been pleased with not only my furniture but also the process. I will continue to shop with Major and will suggest it to my friends.

Purchased as a black leather sofa and love seat set just a little over a year ago. A very nice looking set! I had some issues with my sofa and Bill quickly resolved my issue, taking a vested interest in my concerns and got me a new sofa no questions asked. This is a family business that looks out for their customers. Customer service is excellent and I highly recommend you bring your business here!

Jacoby

We went & dealt with salesman Paul. So far we give them a 5 star rating. Very friendly & courteous. We also met the store owner & were impressed with his persona. We will definitely continue to shop here unless we are treated badly.

Great family owned business. They have some of the best customer service that I have ever encountered. They really pay attention to the customer's needs, and help to fulfill them. I recommend anyone buying furniture to at least give them a visit to see what they have to offer.

I’ve spent the past 2 days searching the internet and all of Jacksonville for furniture. Off all of the stores and places my wife and I looked Major not only has the best prices as is, the staff was extremely knowledgeable on their products as well as how patient and willing they are to work with you and for you to make sure you’re getting exactly what you want. We were helped by Tom who was great and Major was also there and he is one of the few good business owners in Jacksonville who looks to take care of the military members and their families. I will never look for furniture or appliances anywhere but Major.

I was very impressed with how much they worked with me in helping me get all set up with a Living room, Dining room, Bedroom set. Customizing the set was SUPER easy and little to no cost variance and even gave me a loaner dining room set while mine was on order. I thought i was going to have to shop around for days to find great deals but they have it all.

**MILITARY FRIENDLY**

I will shop with him from now on and recommend to all my friends!

Great experience today with them! Real friendly people,great prices, and do there best to take take care of the military.I went to near about every furniture store since being new to Jacksonville, N.C. this was the best one I found in town. Will do all my future business there.

The best furniture place in all of the East Coast. We have bought ALL and I mean ALL of our furniture from Mr. Major. Every single time we’ve went in there they literally say we can have it there tomorrow unless it’s been on back order. They work with you as best as they can and have truly been amazing to us.

I always buy from Major's, honest and always has what I need. I shopped around for a high enough love seat with nail head trim and knew that if I ended up at Major's he would have exactly what I needed and he did. Helpful and trustworthy this is why I continually shop here (over 30 years).

Hands down the best furniture store in Jacksonville and probably nationwide. The best customer service. After telling them how bad me and my fiance were treated at Rose Brothers Furniture they empathized and helped. Can't express enough our appreciation. If you need Furniture go to Major!

I have lived in Jacksonville all of my life and have always bought from Major. I tried another big retail store.....ONCE. This store is family owned and has that personal service that you really cant find anymore. The prices are more than fair and the service after the sale is second to none.

I met with billy, and he was so kind and compassionate with the hurricane destroying my bed. He made me smile this week with his kind words. I would recommend anybody to go see him and his dad!

Major has always been wonderful. Prices are very reasonable. Staff is very friendly and helpful. Bought alot of furniture and appliances from his store.

The best customer service I have ever received from a business. I'm out of state and Mr Billy did everything he could to help us and now we can fix our bed that was messed up from moving. I highly recommend going in there!!
- Tia Hagans

When I need anything with Furniture, I go to Major Furniture and see Major. He has always taken care of myself and my family as well as my friends. You owe it to yourself to visit Major and let him assist you on your next furniture/appliances purchase. You will be glad you did!!!