Allen Ship Center

We had to ship an international package via DHL and the great folks at Optimal Ship walked me through the process. They recognized that we had an incorrect Harmonized Code and corrected it. They also helped me complete a Certificate of Origin document. Fortunately, they have a notary on staff!

They are now helping us get certified to ship Lithium batteries.

I highly recommend Optimal Ship for all your shipping needs.

You can stand in line at the Allen post office for 30 minutes pretty much any given time of the week OR you could go to Optimal Ship and usually be seen right away. I'm pretty much switched over and now go there for all my shipping needs. The rates are USPS-comparable or sometimes better and all my packages (domestic and overseas) have been delivered without any delays, losses or hassle for my customers. Everyone's been super friendly and competent.

Excellent Service, Awesome People. Wonderful experience, we won't go anywhere else for our shipping needs! Above and beyond, and provided us with a level of service that far exceeded our previous experiences with other similar establishments. They didn't just stop at shipping but even found us better prices for all our company's supplies, and many other additional needs. If you need people who are knowledgeable, and and go beyond to provide an more then exemplary service, then you need Optimal Ship.

The only place I go to ship packages! They're so friendly and helpful 💕

I have used Optimalship Center about 10 times in the last year.They are so nice and friendly. I would much rather use them than the Post Office. Their customer service is amazing!!

I had stuff to send overseas and I was unsure about how to to about it. My experience was very pleasant both ladies (Stefani was one of them) were very polite and professional while providing me with options. They set expectations and I was able to ship 😊

Optimal Logistics has fantastic customer service. They are very helpful and will even help with customs forms. Prices are good.

Cameron was so helpful over the phone tracking down my package. Great fast service.

Fantastic customer service + great rates on international shipping. I highly recommended them.

I have used them many times. Fast and Efficient. I highly recommend them

Great place for notary service. Friendly and pleasant associates

I love this place. Everyone is super helpful. Ive been going there for years.

Awful service! The worst experience I ever had!
They took parcel for delivery which later been found that can not be delivered by law. But they are so unprofessional that did not know it or even check before charge me. Ok, it happens, but I think it is fair to get my $130 back. After parcel been returned to me, they did ignore my calls and emails for a month. Only after I file a claim to BBB, someone called to me from optimal ship office and said that they did a refund, but they ask me to cancel my claim at BBB. I said ok, as soon as I get my money back I will call them and we will see what we can do. And you know what, they lied!) No refund was made. So they act just as a scammers what is no more surprise for me. So do not use this service if you do not want to treat incredibly poor management and unprofessional behavior.

Awful, awful service! Both times I have dropped off packages to ship out, employees are sitting in a corner, acting beyond annoyed they have to get up and actually get behind the counter to accept package. Dropped off two packages, they DID NOT SCAN AND PACKAGE SHOWS NO TRACKING!! Called to speak to someone, they couldn't be bothered, didn't care at all. NEVER AGAIN. Horrible service and unable to track my item!

This has nothing to do with DHL but Optimal Ship. They allowed two separate times for someone to reactivate my closed account and try to ship to commit fraud. They do not care about fraudulent accounts that will ruin your credit history. I regret giving them my information. Do not give them anything.