Anna Schappaugh - State Farm Insurance Agent

10/10 - I would definitely recommend! I am new to the area, but when I came to the office, Anna, Megan, Angel and Dillon welcomed me in as if we were long lost friends. Megan was diligent in jumping through hoops to resolve my issue as if it were her own. Everyone here is super friendly and knowledgeable. I highly recommend this team for all of your insurance needs!

Within about 10 minutes of filling out the online form, they gave me a call to discuss my insurance needs. I spoke with Dillon who was very friendly and meticulous. He did some research for me to make sure I was getting the best price and would have the proper coverage. I ended up getting a very reasonable rate on renter's insurance with great coverage. The whole process took about 20 minutes and now I'm covered. I highly recommend this State Farm office if you want a quick and easy, no hassle experience.

I have worked with Anna and her team at State Farm for about 5 years now, and words cannot express the outstanding customer service I have experienced throughout this time period. Anna always responds to me both promptly and directly whenever I have a question or issue. She is so personable and clearly wants the best for her clients.

I unfortunately hit a deer just a few days ago, and it had been awhile since I had been in contact with Anna. I emailed her about the incident (which happened over the weekend), and just as usual, Anna responded first thing Monday morning with the information I needed. I also received a call not too long afterwards from Megan, who I also have worked with from Anna’s office, who is both super sweet and subject matter expert in the insurance realm. Megan wanted to make sure I was aware of what my policy covered as well as how the claims process worked, if I were to submit one. It felt above and beyond, as I received advice that was in my best interest as a customer.

Anna also referred me to an auto body shop (Gallo-Miller), to which I received just as excellent customer service as I do with Anna and her team at State Farm. The person I worked with there, Cory, knew Anna, and part of our conversation described how insurance agents these days can seem impersonal due to available technology and how rare it is to find ones that actually spend time with their clients to fully understand their needs. Anna is clearly one that does and is a rarity.

So, Anna, thank you for all that you do (for me, and all of your clients) and most importantly, thank you for helping us to feel comfortable with the decisions we make regarding insurance/policies. You are an absolute rock star, and I look forward to continuing to work with you and your amazing team!

I've worked with both Angel and Dillon ever since signing onto State Farm. They've been incredibly informative and quick with getting the information that you need. They're easy to work with and talk to, treating you like an actual person and not just another statistic that they need to handle. Definitely recommend.

I worked together with Dillon (who works for Anna now) in the auto industry, when his significant other, Angel, started working for Anna. I figured I would let her give me quotes on everything to see if she could beat my current insurance company. She killed it! Saved us hundreds of dollars a year for better coverage on my home, auto, motorcycle and life insurance!!! Thank you so much. Not to mention the day after we signed the paperwork we had to make an auto claim. Called Angel and she walked me though the process and everything was taken care of instantly. Call Angel or Dillon and they will hook you up and take great care of you.

Dillon Nelsen was super nice and helpful! I changed both my auto and renter policies to State Farm. Dillon just made this process so easy and pleasurable. He's knowledgeable not only in every aspect of insurance but also food in chambana. Definitely recommend Dillon and State Farm!

Recently worked with Angel for a new policy and she made the process extremely easy. She was responsive to my questions and was diligent about following up. Angel also offered suggestions where needed. The entire team at this location is amazing to work!

Angel was very helpful and easy to work with when I was trying to get documents to become a notary. She was always quick to get back to me and answered any questions I had. She also was great about talking about ways we could save more on bundling that I never thought about. Thanks, Angel!

Anna and Dillon were great to work with! They took the time and care to respond to our concerns thoroughly and promptly. Great service!

I worked in the auto industry and had cheap and admittedly not so good insurance most of my adult life. My significant other started a new career with Anna and I ended up switching my business to State Farm. It went so well I also switched my career as well. I can’t recommend Anna enough! I’ve fully switched to State Farm and have absolutely no regrets!

We just found this State Farm office and are happy with the discovery. The customer service was fantastic, responsive and thorough. They explained everything and took the time to create the best plans for our family. Clearly insurance choices have many options, but the people working here made this an ideal choice for coming back to State Farm.

Worked with Dillon from the branch. Was in an odd situation and he and the other members helped me get it figured out as well as putting me on the best plan for me. Great people who care

Angel was very professional, kind, and made the entire process clear and easy! Highly recommended!

Anna and her team are amazing. I been a customer of hers for about 5 years now. She has me covered with my Auto, life and business insurance. She has such great character and it truly shows when you work with her. Whatever you need, She's your girl. She helped getting my business insurance switched to state farm and saved me thousands a year. Thank you, Anna!!!

Besides a wonderful looking office, the staff is sharp as tacks and things get done immediately and the prices for the insurance coverage are great. What more could one ask for

I’ve never had such a great experience with an insurance company. The staff work together to make sure all my needs are met, especially when I added business insurance to my policy. Megan always is very welcoming, and makes me feel like I’m apart of their family! Anna has been a joy as well. I 100% recommend them. You will not be disappointed!

Anna and her team are wonderful people to work with. They go above and beyond to ensure you get the right coverage and price for all your properties whether it’s home auto camper or toys, aka side by sides atv’s. I’ve had other company’s call and no one can give me the coverage for what I have at the price Anna’s team can.

Me and my family have been with Anna and her staff for quite some time now. I have gotten the experience of getting to know Megan, Anthony, and actually Anna as well. They are really friendly very down to earth people. Anna and her team are very understanding of life situations and do what they can to help in any way. I highly recommend there service and getting know the team.

Happy client since 2017. The entire team is very professional. Highly recommended!

I’ve been a client of Anna’s since she took over this office. Prior to that I have used 4 other insurance providers, none of which provided near the level of service Anna and her team do. Ive experienced their service in routine dealings and through 3 claims. Insurance errands are typically one you dread regardless if it’s phone or in person, but it’s pleasant either way here. Being honest I can’t speak for the price because I don’t care if someone else is cheaper I won’t switch.