Macy's

Ryan was a HUGE help with purchasing our custom 6-piece sectional couch. Very knowledgeable and explained everything from adding an extra piece, getting the custom color we wanted, and so much more. We are excited to get our new couch delivered in 1-2 months. Thank you Ryan!

We went shopping here for baby clothes for a soon to be second grandbaby. Found their baby clothes section where everything in the store was 40-50% off! We were in a wonderland. Very nice clothes, and at incredible discounts. We had the time of our lives. Definitely highly recommended if you can get there while everything is still on sale!

I find that Macy's has good prices and quality merchandise.
I ordered off the internet, and the jeans did not fit. I took them back to the local store and within 3 minutes I had made my return and purchased a product in store that suited my needs.

My my favorite place to shop love dress department my experience with all sales clerks has always been pleasant.
Will continue to shop

I had the best experience today in the shoe department at Macy’s in Champaign. Thank you Natallia for providing outstanding customer service!

I purchased by dad 2 pair of the same boots by mistake for Christmas online from California. He went to the Champaign store to exchange for new sizes and to trade one for a different color. He mentioned that Ariana or Ari helped him. He was so excited about the customer service experience provided by Ari that I had to leave review. Thank you Ari for helping my dad get the correct boots and thank you Macys for hiring such a great employee. I wish we had her last name.

Helpful staff didn’t have cologne I was looking for

Customer service was Excellent, can't remember the Lady name. But I asked for a floral perfume she suggested the Chance Chanel. It was a $130 but I love it and will be returning to purchase other perfumes.

The two people who helped me were beyond kind, considerate, and helpful in a difficult shopping situation. I highly recommend Macy's just because of these kind people.

Went there for the TOYS R US portion of the store because the grandkids wanted certain things. It was awesome, all the cool toys. Whoever put all the kitchenware next to that area was a genius! I ended up buying a new XL air fryer and some accessories for my Kitchen Aid mixer

Great for the once and proud macys. Still holding on.

This past Saturday I visited the beauty counter to exchange a fragrance I received for Christmas. I came in with no idea what I was looking for and left with the perfect fragrance for me! I owe my fragrance success to Elainer. Elainer was extremely patient with me as well as being very informed which is why I was able to leave with an amazing parfum. I am very pleased with my Macy’s beauty experience! Thank you Elainer!

Yonghwa was so pleasant and helpful during my shopping excursion this afternoon. Whenever she saw me carrying around items that I was planning to purchase, she came over to me and offered to carry them over to the register for me. I really appreciated her helpfulness after a tiring day. She is an excellent role model for future employees.

Terri and Anna at the beauty and fragrance department made my shopping experience a pleasure. Their knowledge of products and patience helped me find the best matches.

The lady that checked my clothing out was very pleasant, also the young lady at the jewelry counter with green hair. I even said something to the both of them because they both were so pleasant.

I had and exchange today and Melinda from the luggage department helped me. She gave me outstanding customer service. She helped me with my problem and was incredibly courteous.

Great place to go shopping I bought a new dress

Went through Macy's last night. It was so clean and beautifully decorated for Christmas. Got me a bit out of my bah humbug mood this year. I've had interactions with their employees before and I've never had a reason to complain.

Great store, helpful staff

I find the best clothing for my job here. I need a specific color with my job, and I need to be formally professional without looking overly sexy at work. I mean this by my chest being covered, no high skirts... stuff like that. I still feel like an attractive professional lady at work without having to express my assets which I admire. I love mostly the Tommy Hilfiger line, but Calvin is good too!