Papa Johns Pizza

I had placed a sizable order of 12 pizzas for a work event on a Friday night for 5 o'clock.
I was really pleased when my order showed up on time, fresh and hot.
I have not ordered from Papa John's in some time but I will be again.
Lately we have been having so many service issues with our chain pizza establishments, especially with orders being timely. I took a chance with Papa John's and they did not disappoint.

I ordered wings for delivery on 11/20 and I never received my order. Either the delivery driver kept my wings or delivered them to the wrong address. The Papa tracker stated that my order had been delivered. The driver needs to be fired for incompetence. I tried calling the store and of course no one answered the phone. I reached out to customer service, let's see if I get a refund.
Update: So it turns out that Papa Johns uses Door dash when they don't have their own drivers to use for deliveries. So it was a Door dash driver who decided to lie and claim that my food was delivered. I still haven't received the refund for food that I NEVER RECEIVED. Besides reaching out to customer service I spoke with 2 managers at the store level. The GM was the last person I spoke with and she said that she would speak with her supervisor to see if she could get me a refund. The charges on my credit card went from pending to posted so apparently Papa Johns does not care about stealing from customers.
Update #2: So Papa John's refunded my money and they apologized profusely for the mistake which wasn't even their fault to begin with. I guess the transaction needed to go thru before they could then reverse it. I want to thank the GM at this location for helping me get my refund. She did right by me unlike the Door Dash driver. So come out and support her and her hard working crew.

I have had bad experiences ordering pizza before but this was excellent. Pizza well cooked and papadia is amazing. Thank You!

I am the new GM of this papa johns and no matter the previous issues we are under new management and beefing up the staff. If you loved us before youll love us still and if you come back let us know and well discount you and show you are new amazing service.

Delivery was fast! The delivery man was very kind and greeted me with a smiling face. The order was correct and they never miss or mess up my orders always perfect to a T.

Love this location. They always treat me right. No complaints here. Pizza is consistently the Papa John's quality we have come to expect.

Really great food and top notch customer service! !
If you like the pappa John's pizza you wont be disappointed coming to this location the people are friendly and the food is always fresh and hot!!

It take 30-45 minutes honestly a little too much time but it is delivery after all, however the Pizza is so delicious it's so worth the wait! Done exactly how I asked for it (:

Perfection, every time! Thank you for being a reliable Papa John’s!

They were super helpful on a mistake I did with the app. We got it figured out and didn't lose any food in the process.

Great pizza w/excellent, on-time delivery.
Appreciate the tracking tool.

Give that girl with the freckles and blue eyes a raise! She makes the best pizza’s from your location!

First time here. Pizza was cold 🥶 But it was tasty.

Good customer service. It’s always ready when I get there.

Always have great experiences!

Try the ultimate pepperoni with butter garlic crust. 😋 I added sausage and half 🍍. IT WAS PERFECT.

Zander the employee here he's amazing amazing so awesome he deserves a raise

Love their pizza especially the ham and pineapple pizza. It's simply the best.

From Pennsylvania and I'm glad they have Papa John's in Wisconsin always my go-to when out of state

“Best Pizza Ever! Thank you!