Rogan's Shoes

I walked into the Waukesha, WI store at around 1:30pm today and asked at the register where I could find women’s athletic shoes. I was pleasantly greeted by Kelly who led me to the right section and conversed with me about what type and brand I was interested in and what size I wear (size 7 EE). We looked but could not find Sketchers cross trainers in 7 wide. She led me over to ASICS and Saucony shoes and she personally assisted me with trying on the ASICS and Saucony. We found that the Saucony in 7.5 W fit very well. She was very pleasant and took great care of me. I hope management reads this and promotes her. All of the staff at checkout were pleasant as well. Note: If you buy shoes in the stores, give your phone number as you earn points which I was able to use today to buy the shoes that were $75 for $30. The whole experience made my afternoon!

This store is pretty awesome! Located in a great place, great stock, and has a great and FRIENDLY MANAGER! Would highly recommend!

My wife and I love Rogans shoes, excellent variety of shoes. They always have the best brands. We prefer coming here for shoes.

The staff was super friendly and very helpful plus they had my shoe size in store I will be a costumer for life

Had to get shoes for my grandson. They have such a wide variety of shoes in a wide variety of sizes.
My grandson is 14 and needed a size 11 4EEEE.
The staff helped size him correctly and took their time making sure we had what we needed.
We will definitely be going back.

It's a good place to shop and the staff is quite helpful. The selection of items is also good. The real problem is they don't have enough in the way of sizes. One pair I looked at had such a bizarre set of sizes in stock it seemed almost pointless why I was there. The only thing that kind of saves them in that aspect is they found them at another store in their bizarre set of sizes. Yes they were half off, yes I could get what I wanted but it would have been nice to walk out of the store with shoes I could wear that day. I will still shop there as sale and discount prices are good then the half off deal makes your final purchase a good deal.

Edit 10/08/20 Due to Corey's response why I would never have thought shoes would be affected just like most things today. That's a knock that's my fault. I was going to give a 4 but I was thinking of the size thing. Now with this new understanding and response to my review I need to bump it to a 5. You can't beat customer service like that.

Lots of selection, even had the shoes my other half needed for her job that had specific requirements (rated for high voltage isolation). Staff was friendly and helpful.

Staff tried to help me find the "tall black clicky dress boots" my daughter wanted in a size two. They had very few able boots for me in a size 6.5 (and not very many size 6.5 shoes in general). I found a pair I liked in another size and they shipped me the 6.5 for free. My husband liked the selection of Keen work boots they had and said they were the most comfortable work boots he's tried.

Courteous and knowledgeable employee. Keep up the good work

Needed 624 new balance shoes waukesha only had one pair. They ordered me another pair 2 days later my other pair arrived at my front door. No shipping cost great customer service. Everyone at the store was extremely helpful that's the way to do business.

We love their buy one get one 50% off deal. It's not included for all brands but it does work for many of the brands kohl's restricts (Adidas, under armour, Nike, etc). Now they keep track of your first bought pair for you so if you only buy one you can apply the savings next time. (You used to have to hang on to your receipt to take advantage of the savings next time). This location has a great selection. We've returned several times and will continue to do so.

Buy 1 get next pair half off for Timberland Pro work boots is a great deal! Kelly my salesperson was very knowledgeable, quick, and precise with my order. Had these boots shipped to where I work and they showed up within 24 hours of placing the order. Very satisfied customer and will tell my friends and co-workers.

Some may expect the mess you might find in a discount shoe store. Not here. Clean and well stocked. We found what we wanted and took advantage of the 50% off of the 2nd pair.

Keep up the good work. Don't let it slip, please.

Great prices and service. Found some really cute boots but did mot have my size. Havibg th hem sent free to my home. Honored a 2nd oair 50% off fron 09/2020. They were very busy but the 2 staff worked together to move the line quickly but give everyone their undivided attention.

I needed to return some shoes they didn't give me any trouble I could not find the receipt but I didn't need it it was in the registers I really appreciate that

Had a special pair of shoes I couldnt find anywhere, including online...and they had the size 13s I needed in stock at four different locations. And they were less expensive than the online stores that didnt have them. Coming back again for sure!

Excellent customer service and great pricing. I will definitely go back here next time I need shoes. They have a wide selection for the entire family. Buy one get one half off special is awesome!

The women here where awesome, the deals are great, prices are competitive.
The man in the store,I assume a manager,made me a bit uncomfortable. He didn't greet me,didn't smile.looked a bit angry or upset actually.idk maybe i just read him wrong. He freaked me out a bit.
Didn't ask to help.
The women were friendly, informative and the one near the back stocking by the bathroom was AMAZING. A bit older woman, who went in back to try to help me find shoes close to what I was looking for that we couldn't find in my size.
She was a Sweetheart.

Will be back

Went in to get a pair of boot laces. Clerk showed me what they had, and stuck around to make sure that I got what I needed. Reminded me of the 'buy one, second one at half price' policy, which she didn't have to do, so I bought a second pair. Pleasant experience!

I wear size 15 they have a limited selection but they do have it Employees are courteous and kind very knowledgeable