Great Lakes Ace

TALK ABOUT SERVICE!
I walked in needing a very specific bolt for my snowblower. I was prepared to be looking through trays of nuts for the next hour. Not so, here at Great Lakes Ace. Within 10 feet of entering, I was politely and genuinely asked by John, without any sense of pressure, if I needed any help. I explained for what I was looking, showing him on one of their snowblowers and he immediately made my problem his problem and went to work putting bringing all of his 60ish years (sorry if I'm wrong) of experience to bear. I was in and out of there within minutes, happy, prepared for my task at hand and encouraged that good service is a staple item here. I'll be back. :)

My recent trip to this Ace store was productive and pleasant. A young man by the name of Ocean assisted me in finding the exact color of paint I was looking for. His upbeat, conscientious and patient demeanor made my day!

Nice employee's, great help! They even had a shower liner I needed!

I have been going to this Ace for years and my experience is always great and helpful. I recently had custom paint colors mixed, meaning they had to do this by experience and not just using a paint code alone. Debra has now done my ENTIRE house interior and exterior. She is AMAZING at the art of mixing color! I’m so thrilled with my paint. Cashiers are always friendly and helpful, especially Sue!

This is like walking into an old-time hardware store. The folks are friendly, professional and so helpful. The pricing on the items I purchased were very reasonable. We will definitely be going back.

Always a great experience to shop here. The staff are knowledgeable, professional and always help you make the right decision & choose the right product for your need. Kudos Team!

Great service. Friendly staff. .a +++

Sandy and Sue were so knowledgeable and experienced about cleaning materials and products, helped me find exactly what I needed to clean carpets, shower walls, and gave excellent tips even for making your own laundry soap, and Odoban for removing odors in all kinds of places! Love these people, will be back again and again

The best staff around hands down. Everyone is so helpful and friendly. I have a business account through them and they always take great care of me and make sure I'm getting the best product for the best price. They order things for me if they dkng have them and call when they arrive. I love this store.

The manager of the store is super friendly and super nice. I would definitely come back thank you!

They have a very friendly and helpful staff. If you need help carrying anything to your car they are happy to oblige. They have decent prices for a local hardware. They also have a very large selection. I would recommend them to anyone needing hardware for their home.

Thank you to Owen and Dave and a female associate who helped me find the right inter tube for my Ace Wheel Barrow. They even installed the inter tube and put air in it!!!! Best service ever!!! Thank you!!!

Awesome staff. Colin, I believe was his name, helped me make a decision on some purchase options today and went out of his way to do me a big favor, with a smile on his face. Cashier was also great. Will use this shop as much as possible for my business.

Great Lakes Ace is a small hardware store but the associates are so friendly and helpful. I always choose to go here because it’s a place where you can ask questions and get a little advice on your home projects

Clean and well organized. Friendly staff.

I really love this particular Ace hardware because they have a great selection in their inventory and their staff is very very knowledgeable about just about anything in the store. Their service is spectacular and would highly recommend them.

Has most everything l need and very good at helping you.

AMAZING staff super friendly always helpful. This is definitely the place! I find myself there far more often than I need to be but sometimes it’s just fun to browse there too.

Robbie came right up to us and not only answered our lighting questions, he informed us of info that we didn’t know. That led us to the correct lights. Thanks for the great support Robbie!!

Just wanted to send a special thank you to Cindy the assistant manager! She is wonderful! I had a problem with a project I was working on and she went above and beyond!!!! She is awesome and I am very happy with her and Ace Hardware!!! Thanks again Cindy!!!!