Country True Value Hardware And Rental

Great people to work with! Had an issue with the bill on my snowblower service, and Nick Jr. took the time to listen, look into the problem and help to resolve it to my satisfaction. Would gladly work with them again

Ok so I am a small business who works closely with Nick and Anthony, They have proven through the years to be men of there word and have on more than a few occasions gone above and beyond to fulfill my needs. My Company Frequently utilize there equipment rentals, an they have again proven exceptional but most importantly accessible when needed. I highly recommend utilizing them for all your home and equipment needs, and if your a small business, definitely become familiar with either two gentlemen you will find they will be an asset to your business Merry Christmas Gentlemen and as always thanks for your continued involvement with GPivoda & Sons

Incredible customer service. Someone is always there to greet you at the door and offer their assistance. Most recent purchase was a push mower - I expected to walk out with the mower in a box... Was pleasantly surprised when I found out they were in the back assembling, adding oil, and testing it before they loaded it in my truck. Even more surprised when I got home and noticed they put a full tank of gas in it!!

Very easy to grab the long wooden rods we needed. Quick and efficient with a good selection for a shop of its size. Which let my wife finish this.

I went in to buy a Stihl battery operated leaf blower. The expert was called over. He knew everything about the equipment and knew exactly which model would suit my needs. There was no pressure sales to buy a more expensive model. I’ve bought mowers here, had chains sharpened. You name it. Everything the big box stores have is here except for the hassles. Always someone there to greet you. Buy local!!

Small business with amazing customer service. There is always someone to help! Couldn’t recommend this hardware store more!

Great place, staff is always helpful not pushy. Cat at the front desk always welcomes me when I arrive. Very supportive of local businesses. Nick always goes ot of his way to make sure I'm happy. I just bought a new work tractor and Pro Z zero turn mower and couldn't be happier with my decision to buy from Country True Value. Will return many times.

A true hardware store with old school charm. People greet you, they ask if you need help, and they actually know about topics like plumbing, electrical, and tools. Its not like the big box stores where I had to teach the "tool guy" now to install a wheel on a 4 1/2 hand grinder. This place is the real deal

Why waste your time at Home Depot or Lowe’s when places like this exist?! It’s a phenomenal old school style (in good way) hardware store! I never made a trip for something and left empty handed or needing to go someplace else because they didn’t have the part, piece or materials to get the job done. There seems to always be a minimum of 2-3 people on staff that know exactly what they are talking about and are happy to help guide you. I’m happy to have found a place like this nearby where I know that the money that I’m spending will be kept right here in the community. This is very important these days.

If you are looking for lots of stuff go to a box store, if you don't value your time go to a box store. If you want knowledgable people that are helpful and efficient this is the place to go. I bought a trowel and a stihl leaf blower for the same price as a box store and still had my sanity and afternoon intact when I left the store. Can't say enough positive things about True Value

Country True Value on Rt. 4 in Troy and East Greenbush are both owned by the same person and both are great. I own a growing plumbing company and we often need tools that we currently don't own.We use the rental department often for quality tool rentals. The equipment is always clean and in excellent working order. They open at 7:30 am and close late in the evening which I love because I can get what in need to start the day early, work late and still return the tool all in one day. The employees in the tool rental and on the floor are very knowledgeable and ready to help. They usually greet you at the door and just about hold your hand to help you with whatever you need. I highly recommend them to homeowners and contractors alike!

Great place for Cub Cadet Mower parts! Always seem to have what you need to keep your equipment running or they order it for you. Staff is always helpful and asks if you need help finding something.

Upon picking my equipment on 9/22/20 an issue occurred w/ riding tractor . I spoke w/ the manager Nick who quickly assisted me w/ this matter. The employees at this location in all departments are great w/ assisting customers . Great staff at the Rt 4 Store. Michael A Grady Albany NY

Pro: The store staff is very helpful and they know their stuff. They will be able to help you out in nearly any project. If you are a homeowner and doing house work and have questions go here and the staff will be able to help you with what you need to do and what tools am materials. Also you will fin some specialty odds and ends that the big boys wont have.

Cons: The selection is more limited than the big boys and some common stock stuff they will not have. Generally minor however.

I have been a customer for over 30 years. Nick and his team have always provided sound advise and quality products for the home owner. Very nice people to do business with.

Great shop with outstanding customer service. I’m always greeted with a smile and a offer to get me whatever I need. Their equipment rental is great, too!

My favorite hardware store, and big plus, they recycle old paint!

Had another great experience with them ,walked in at the one in Troy new York an was greater with hello Chris just made .me feel like ok this is where I know I can coke an get help an its been at least a year an I was remembered will alway go back whe I need anything

Bought a brand new weed wacker and they were awesome. Showed me the one and outs of it. Very helpful and courteous.

Knowledgeable, friendly, and helpful staff. They also stock quality brands. Smaller hardware stores are important to support, this is one you should.