Chrysler Dodge Jeep Ram of Willoughby

There isn't enough space for me to praise these guys but just so everyone knows they treat you as if you are family. I've never had anyone actually do something nice for me but HD, Tyler,Shawn and the whole crew went beyond any call of duty to help me secure a really nice dependable car when I needed honest help more than I've ever needed it.
You cannot go wrong with CDJR ,they are all friendly and willing to go that extra mile to help a complete stranger. Absolutely best experience I've ever had with any car dealerships. Thank everyone at CDJR, I appreciate you more than you can imagine.
If you are in need of a car,truck, or whatever go to these guys ,they are the best. I could go on for days about my experience with this dealership,but I think you get it.
I will recommend everyone I know and don't know to go see what a dealership is suppose to be like. Take care and your search is over if you need help getting into a new or used vehicle,this is certainly the place you can rely on.
Wish I could give more stars !!!!!

I accidentally went into this dealership thinking that I had an appointment there. I quickly realized I was at the wrong place. However, I was looking at a car at this location ( specifically an Audi Q3) Edwin quickly made me feel comfortable as we laughed and I literally made the best deal there with the gm Tyler!! These guys were so kind and helpful. I’m so glad I went into this dealership!!

My name is Michael Simonetta. I have recently bought a jeep 2021 and I am very satisfied with the vehicle. The sales person was fantastic finance Director was fantastic. Everything went smooth. My daughter bought a vehicle from them too and everything went good for her too also HD was the salesman he is very good so if you need a good salesman go to HD

CDJR of Willoughby best car dealership in NorthEast Ohio. Very professional and reliable. Top notch customer service. The best compliment that I can give you’ll are referrals. I’m forever grateful. Keep up the great work. Thanks HD you rock!

Absolutely the best sales experience I've ever had! My salesman, Denny, was a joy to work with and the team at Willoughby was top notch. I would definitely buy from them in the future!

I am very thankful for Chrysler Jeep Ram of Willoughby. They were able to help with our needs and get our vehicle road ready. Jacqueline F. at the the service desk was very accommodating and kind. We will now be going there for all of our routine service and needs.

We just purchased a used Jeep here and everyone involved from their manager (Shawn), their salesperson (Hailey), to their finance rep (Edwin) was outstanding. They treated us like we were special while going through the process of purchasing our vehicle. They made our experience a VERY positive one. If you're looking to purchase a new ride, you will be pleased with their customer service and vehicle options.

Very easy experience I told sales rep what I was looking for and he went out of his way to stay in full communication with me and found the truck I was asking for and more the whole experience was great I’d give more than 5 stars if I could thanks Edwin and Dodge Chrysler Jeep for finding my truck BIG Recommendation for Edwin and the dealership

Wow H really helped me out ! He was great and was able to help me get into a new suv. I was very pleased with how he made me and my mother feel welcome. He has a lot of knowledge and experience. Never failed to answer any of my questions . Everyone please go to him when coming to keep he will get you together . Very great customer service.

Denny was great and polite and well informed about the vehicle I was interested in. He made sure I knew my options and what was best for me. I recommend him to anyone and his boss was on top of things too. I love my truck

Tyler was awesome! He took the time to find me the exact jeep I wanted and made the transaction super smooth! So Appreciate his patience and hard work!

I was extremely nervous about whether or not I'd be approved. Josh was freaking awesome! He's very considerate, polite, and most of all professional. Bottom line, from this day forward, I'll go to him. Thank you

Peggy was a pleasure to work with! She traded another dealership for my vehicle and got it for me before the weekend. Paperwork and the vehicle were ready for me when I arrived! Highly recommend. 😊

I recently purchased a vehicle here and couldn’t more but satisfied with my service. This is the best dealership I have been to during my car search. I worked with HD to find a vehicle perfect for me. He understood my situation and worked hard to get me the best deal. I would recommend anyone in the market for a vehicle to come here!! They will work with you to get you the best rate and the best car. Thank you HD for all your help, I absolutely love my new car! Come get your car here now!!

Jacqueline Fillion is an excellent service representative! She is professional and customer focused. She will assist with any need whether it is to get online while I wait, ensure I understand the services my car needs or even a bottle of water! She is an asset to the business and she makes me know that my business is valued!

We had a bit of a hiccup after the purchase of our used vehicle, but the customer service from Peggy and the staff were absolutely amazing! They took care of it without any questions.
We HIGHLY recommend this dealership.

I went in, told them my awful experience at Spitzer on 200th and they made sure I was treated with respect and NEVER compromised their integrity or my trust. I really REALLY appreciate them... Oh and they got me into one of the 3 SUV's that I picked out.

Chrysler Jeep Dodge Ram of Willoughby never disappoints! They always seem to “work me in” no matter my busy schedule. It’s always nice to see a familiar face there too. I had the pleasure of meeting Edwin (sales) @ a local gym I worked for. This location delivers top notch service each and every time!

Friendly staff...everyone from sales manager to service manager made the effort to meet me. Edwin my sales rep went above and beyond to learn and show me all the features of the car...and "Yes"...that is the 2024 Dodge Hornet
R/T+ with "Blackout" package.

Service was great! I got in and out in about 45 minutes. Oil change and tire rotation.