Surovell Isaacs & Levy PLC

As a small business owner it's inevitable that you will need a lawyer every now and then. It's great to have a local team with a vast array of knowledge like the folks at Surovell Isaacs & Levy. I have particularly enjoyed working with Mr. Blaser. He is attentive, intuitive and truly cares about getting the best result, not just racking up the hours.

As Board member and Treasurer of a condo complex in Alexandria, I needed to confirm we were complying with the Virginia Condo Act. Our management firm had given inconsistent answers and I needed independent help as to our Board's legal obligations. I thought I was only 30% toward resolving my concerns before talking to Scott Surovell, but he quickly helped me focus on the critical issues and in minutes uncovered a key element in the Condo Act that requires ALL condo funds to be placed in a Federally insured bank while NOT requiring all condo funds to be federally insured! This unexpected result, followed by a little more work on my part, allowed me to quickly clear up my concerns AND inform my Board as Treasurer as to our true obligations. This was the first time I've used Scott's services and wouldn't hesitate to recommend him to anyone needing his services. Brian Coupe, Alexandria, VA

Scott Surovell and Tashina Harris have your best interest at heart. Their knowledge of family law is impressive and work ethic is phenomenal.
Very patient, accessible and personable. They are honest and will manage your expectations.
Highly recommend without reservation, do not waste your time with others.

The law firm is simply wonderful.
I had multiple civil cases with Mr. Petersen in the past decade. He is a super lawyer, fast and accurate assessments of the facts presented. He is realistic, deligent, honest, quick to respond to every question, never drag time, never over charge, and I can comfortably call him a jewel in the legal world.

I have worked with the team at Surovell Isaacs several times over the past several years both as co-counsel and opposing counsel, and have found them to be incredibly knowledgeable, responsive, and supportive of their clients. I recommend this firm most highly.

I am pleased with the integrity, and service. I have been with other lawyers before and the service i received with Mr. Levy and Lily was outstanding. Very professional, I will be using their services again.
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I'm currently using them as legal counsel for my renovation business. I am extremely pleased and have recommended other business owners to them.

Experienced lawyers, great staff.

I had a negative experience with this law firm. I paid a lot of money for a sloppy/inaccurate document that needed revision. I thought I hired a lawyer for Y, only to be told Y isn't feasible. Overall there were several misunderstandings, and I left with empty pockets and a sour taste.

Unprofessionalism and poor customer service from staff. The front office receptionist is the only exception. Asked for a simple verbal referral to another firm and they weren't even able to provide me that - useless staff. Paralegal secretary pretending to be the lawyer, jerking clients around. If they were not interested in taking new customers they should have said so from the very beginning. Must have caught them at a bad time eating cake for a celebration; they decided it was too much work to come out from around the adjacent corner and be cordial and introduce themselves. Do yourself a favor and pick another firm to talk to. Total waste of time. You can always represent yourself. He who laughs last as they say. Hope they like the review.

Due to a pending court appearance for a HOA fee dispute, I contacted the firm a month ago through its online form, but no response whatsoever and then two days before the court date, I called the office and the lady promised me somebody would get back to me within 24 hours, apparently, that 24 hours meant eternity. Now I have handled the issue myself, no bid deal. I know the firm is under no obligation to get back to me, but please don't make any promise if you cannot keep or add a fine print underneath that online form, telling people we may never get back to you. Thanks! One start is for the website.

I hired Mr. Tyler Blaser to write a letter to a contractor and be prepared to sue for fraud, misrepresentation and breach of contract. I asked him to keep all communication in writing with copies to me. After he wrote the initial letter, he engaged in unauthorized verbal conversations with the opposing attorney, fully adopted their position, and tried to pressure me into accepting their so-called solution, which was less to my advantage than what they had offered me before I hired him! In addition, despite my written requests, Mr. Blaser never gave me a transcript of his communication with the adversary, including a supposedly written response to his initial letter that he claimed he received from the contractor's attorney. Not only Mr. Blaser did not respect my legitimate objectives, not only did he not zealously represent me as any ethical lawyer would have, but he advocated the adversary's position and paid himself for this behavior from my retainer!

Completely shocked by the manner in which I was spoken to in my initial call with Mr. Levy. Not only did he "chuckle" while I was explaining my situation, he also made unnecessary and inappropriate comments during the duration of our call. I truly thought he was an intern or paralegal because of his conduct.

I recently received a harassing letter from this law firm threatening legal action if I did not 'cease and desist' certain actions. There was one major problem though... the actions made were done by another person with the same name, not by me. So this raises the first issue... what sort of team do they have working over there where they are falsely identifying the person they are accusing, and sending threats their way without even confirming it is the proper person? I did a 15 minute search on this person with the same name on the web. The profile he posted from has his picture, which a few clicks later gave me his county and background through simple GoogleFu. The letter was sent to my home address in a different county, to an entirely different person. I determined this with a few clicks of a mouse on Google. Heaven forbid they ever go looking for a 'John Smith'...

Looking over the letter there are descriptions of the issue, but nowhere is there a 'Oh by the way, if this was not intended for you, please let us know so we may resolve the issue!'. One would think such an letter would start with that but no, a curt line at the end that says, 'If you have any questions please do not hesitate to contact me.'.

Well, a question was not what I had. My wife had signed for this letter acknowledging receipt and it contained a threat to our livelihood if I did not cease an action I had no control over as it was being purported by another person. As a result, I tried to call the person in question. The message I received was something along the lines of 'This person is in the office, but unavailable.'

So at this point I called the general number and was bounced around a few times, finally ending up on the phone with someone else. I admit, I was understandably upset by this point due to being threatened by this firm due to them not even having the competency to do a 15 minute web search, and it definitely came through as I began relating my frustration to the person on the other end of the line, I believe her name was something like 'Maddy'.

Now one would expect a service team, especially a law firm, to defuse the situation and resolve the issue of their mistake. Instead I was told, and I am paraphrasing with a close, but not exact statement here... "Well given your frustration you must be the person we are looking for".

Great... so threatened, falsely accused, and then insulted and accused a second time, only vocally rather than in writing... and then hung up on without a resolution. Is this how you want a law firm representing your interests?

CUSTOMER SERVICE SUCKS!!!! Nobody replies to requests for contact either through their online form or texts despite the fact that they tell you they will contact you "shortly". Apparently "shortly" means NEVER!!!!

Lack of professionalism speaks volumes.